Thirty years ago, rap music was considered little more than a fad. "Ignore it and it will go away," was the mainstream music industry's stance. A few years later, Apple Computer made a splash with its Mac Classic computer.
Online brokerage TD Ameritrade is warning customers today that some of their personal information, including e-mail addresses, was accessed by an external source. Its handling of the situation shows there's some progress being made toward more proactive disclosure of security breaches, since the disclosure comes before any known loss of personal identity data such as Social Security numbers.
The Business of Going DigitalDigital business isn't about changing code; it's about changing what legacy sales, distribution, customer service, and product groups do in the new digital age. It's about bringing big data analytics, mobile, social, marketing automation, cloud computing, and the app economy together to launch new products and services. We're seeing new titles in this digital revolution, new responsibilities, new business models, and major shifts in technology spending.