Consider everything from improving customer support to beefing-up project-management skills and developing skill sets to handle increased demands on IT staff as business picks up, The Advisory Council says. Plus, consider information security integral to your business and approach it systematically, and build a leadership-development program to hone skills in your existing staff.
The film critic Roger Ebert once said that lists are a lazy editor's way of creating something that looks like a story, but isn't. Ouch. And here's a list of predictions for Linux and open source in 2004. 1. The SCO lawsuit will simply disappear.
The Business of Going DigitalDigital business isn't about changing code; it's about changing what legacy sales, distribution, customer service, and product groups do in the new digital age. It's about bringing big data analytics, mobile, social, marketing automation, cloud computing, and the app economy together to launch new products and services. We're seeing new titles in this digital revolution, new responsibilities, new business models, and major shifts in technology spending.