Consider everything from improving customer support to beefing-up project-management skills and developing skill sets to handle increased demands on IT staff as business picks up, The Advisory Council says. Plus, consider information security integral to your business and approach it systematically, and build a leadership-development program to hone skills in your existing staff.
The film critic Roger Ebert once said that lists are a lazy editor's way of creating something that looks like a story, but isn't. Ouch. And here's a list of predictions for Linux and open source in 2004. 1. The SCO lawsuit will simply disappear.
IT's Reputation: What the Data SaysInformationWeek's IT Perception Survey seeks to quantify how IT thinks it's doing versus how the business really views IT's performance in delivering services - and, more important, powering innovation. Our results suggest IT leaders should worry less about whether they're getting enough resources and more about the relationships they have with business unit peers.
What The Business Really Thinks Of IT: 3 Hard TruthsThey say perception is reality. If so, many in-house IT departments have reason to worry. InformationWeek's IT Perception Survey seeks to quantify how IT thinks it's doing versus how the business views IT's performance in delivering services - and, more important, powering innovation. The news isn't great.
InformationWeek Must Reads Oct. 21, 2014InformationWeek's new Must Reads is a compendium of our best recent coverage of digital strategy. Learn why you should learn to embrace DevOps, how to avoid roadblocks for digital projects, what the five steps to API management are, and more.