Child Sex Crackdown Causes Problems For LiveJournal
The venerable online community LiveJournal stirred up a storm of controversy when it attempted to delete sex-themed discussion groups in the name of protecting children, and accidentally deleted legitimate literary sites and at least one psychological support journal.
Microsoft Drops A Few Data Center Strategy Hints
Ever wanted to know how Microsoft makes decisions about how to build its data centers, where they are and how big they are, and what the company intends to do with them all? A video interview the company has posted today with Michael Manos, the Microsoft's senior director of Data Center Services, gives a few hints.
Why Novell Might Need 'Plan B' For Linux Distribution
Novell says its alliance with Microsoft is a key part of its Linux sales strategy. It may need to rethink that. On Thursday, the Free Software Foundation took aim at the partnership with a deal-busting final draft of the new open source license.
The Razor-Blade Strategy
Have you heard about the razor-blade strategy (also called, according to Wikipedia, the "bait and hook model")? The idea is that a company sells you a razor for next to nothing -- or gives it away for free. Great deal, right? You get the razor, and the manufacturer gets to sell you high-cost razor blades for the next few years (or, at least, for as long as you use the razor), making a lot more than was inv
Doing the iPhone Shuffle
We're headed into the home stretch on the iPhone frenzy. Apple is still saying "end of June" but Web sites like The Boy Genius Report are saying June 15, just about two weeks away. Alpha early adopters will be flaunting them in every martini bar and boardroom in America and the rest of us will be doing the iPhone Shuffle, waiting in line at the Cingular store. Already there are leaks and spe
Google Analytics Suffers Outage
Last week Google Analytics customers reported service outages that affected some for more than 24 hours. Worse, Google issued no official comment until Tuesday. As "Web Analytics Report" readers know, Google's official support partners fare no better than users, and in this case received no communications on the outage. As a free service, perhaps the offering is not supposed to be enterprise-class, but let's compare marketing hype to real functionality.
How Customers Should Prepare for Vendor Demos
Tony Byrne has provided some advice to vendors regarding product demos. Those ten points make essential reading for vendors and customers alike, but there is another perspective. Since I have personally sat in on those demos both as a buyers' advisor and as a vendor (system integrator), I need to add three points that customers should keep in mind when asking vendors to demonstrate their products:
Businesses To Spend $9 Billion On Mobile Applications By 2011
It's time to dust off the hockey stick because we've got another mobile enterprise market study. According to the latest findings from Compass Intelligence, U.S. businesses will spend $9 billion on mobile CRM and other mobile applications by 2011.
Apple's Jobs: Mobile Internet Is Terrible. iPhone Delivers the Real Internet
Speaking to Walt Mossberg at yesterday's D: All Things Digital conference, Apple CEO Steve Jobs gave us some interesting tidbits of info regarding the iPhone. The OS is the full Mac OS X with a different user interface. Third-party apps? Maybe. QWERTY keyboards? A waste of valuable space. FMC? Sort of. 3G? Well, Wi-Fi is faster. Oh, and current music phones stink.
Why Are Customers Frustrated With Web Analytics?
I spoke to customers and vendors at the recent Emetrics Summit to find some answers. Customers generally underestimated the level of effort required of them -- for example the tagging required to collect "basic" data, such as downloads of PDFs, Excel and Word files. Not understanding the need to develop a process for data collection, page tagging, and analysis, customers often assume that once the Web analytics solution is in place, it will run itself.
Palm Adds The Folly, Er, The Foleo To Its Portfolio
For once, the rumor sites had it completely right. If you heard a gunshot around 11:30 AM Pacific Time this morning over in Carlsbad, Calif., that was Palm shooting itself in the foot. Rather than spend its time and money developing the next kick-butt smartphone for the enterprise, Palm thought about the future and decided to give us a laptop that isn't even a laptop.
Is Google Getting Serious About Business Software?
Here's to betting that a Salesforce.com and Google business partnership has been consummated. Salesforce informs me it will be making an announcement with a "leading Internet company based in the Bay Area" on June 5.
CIO Gregor Bailar Leaving Capital One
Capital One said today its CIO, Gregor Bailar, is stepping down Sept. 1 to pursue philanthropic interests. Bailar was at the helm of the company's IT department when InformationWeek named Capital One the no. 1 company in the presitgious InformationWeek 500 list in 2005. For those who want to make hay about the shortening tenure of the CIO, even among the good ones, think again... (read on after viewing the video by clicking "Continue reading..." below)
To see Bailar speaking on agile programmin
Apple Beware: Microsoft Awarded Web Phone Patent
Could Apple's iPhone be at the mercy of a patent just granted to Microsoft? Could be, judging by U.S. Patent 7,225,409, "Graphical User Interface For A Screen Telephone," which was awarded to Microsoft on Tuesday. More potential worries for Apple: The patent isn't just for a phone, but for the underlying softwar
What Is The Real Market For Wireless MVNOs?
The wireless industry has been trying to figure out the secret to MVNOs for the last five years. With the exception of Virgin Mobile, though, I haven't seen very many success stories. Now Voce, a new MVNO designed for the busy professional with disposable income, is trying to capture the coveted high-end market. Why do MVNOs think wealthy people want to go through a re-seller?
Rumors On Palm Device Not So Promising
Well, as to be expected, tech and gadget rumor sites are already running pieces on what Palm will be announcing today. The one rumor that looks more substantive than the others (because it's based on an errant Palm press release) speaks of a Linux-based UMPC-type device. Hmm. Is this a market
Ajax Versus Silverlight, JavaFX and Flash/Flex
I've noticed that spokespeople for Microsoft, Sun and Adobe tend to gingerly disparage Ajax… It doesn't fit their model: proprietary delivery methods (runtime clients, graphics engines), proprietary or semi-proprietary development tools-their own solutions for overcoming the deficiencies of HTTP Web applications… It pains them that Ajax is so popular. They have to deal with it, treat it with kid gloves, even support it; but they don't like it.
With Toshiba Turion Laptop Deal, AMD Regains Ground On Intel
AMD has released additional information surrounding its important design win announced early Tuesday, in which Toshiba said it would ship laptops equipped with processors from the Avis of chip makers. As was the case when Dell opted for AMD, it's big industry news anytime a major PC manufacturers diverges from an Intel-only strategy. For AMD, the big challenge remains making such market advances stick, as opposed to the two-steps forward, one-step backwards dance it's been doing for the past fe
The Walrus Bucket Internet Meme, Seriously
The Internet has become so important to society that its role in the transmission of memes may be the crucial fact of our age. Therefore it is absolutely vital to one's position in the social order to understand and be current with Internet memes. Don't you think? Which is why you should pay a great deal of very careful attention to the Walrus Bucket Saga. Because if you don't know about it, you'll be ou
Linux Supporters Arrogant? You Be The Judge
Never one to shy away from a good argument--the mark of the employed blogger is a very thick skin--I'd like to continue the debate kicked off by my recent post, on Dell's decision to offer PCs equipped with Ubuntu Linux. My tepid post, in which I gingerly chided Dell for not caveating its Ubuntu offerings up the wazoo, while at the same time complimenting the previously direct-sales-only PC powerhouse a
Can History Survive The Internet?
The Internet is a wondrous place indeed. Besides all the practical benefits that are too numerous (and obvious) to mention here, there are few limits to where your imagination combined with Web technology can take you.
US Government Not Hot on SaaS
A recent Red Herring article By Eydie Cubarrubia… came to the conclusion that: "On-demand software isn't so hot in the government sector."… I'm tracking with this as well. In my recent dealings with the government, there does not seem to be an interest in SaaS. Why? Well, the government agencies feel that SaaS does not relate to them because of security concerns and, most of all, that their long procurement processes don't lead toward SaaS.
Service Innovation: Survival of the Savviest
On May 30, a bunch of very smart people from a variety of industry and academic settings will gather in Santa Clara, Calif., to discuss service innovation in the technology industry, at a symposium organized by the recently formed Service Research Innovation Initiative (SRII). Service innovation is an idea whose time has come. The service sector now accounts for 75 percent to 80 percent of the U.S. gross domestic product.