Offshore outsourcing is today perhaps the most emotional and least-understood business practice in the world. To be sure, in a lot of cases it is and will continue to be wrenching and deeply disruptive for not only many individuals but also large groups of professionals caught on the wrong side of this trend.
Businesses need to pay closer attention to what employees, customers, and visitors are doing with camera phones and other intrusive technologies inside their facilities and on their property, analyst Carl Zetie says.
The Business of Going DigitalDigital business isn't about changing code; it's about changing what legacy sales, distribution, customer service, and product groups do in the new digital age. It's about bringing big data analytics, mobile, social, marketing automation, cloud computing, and the app economy together to launch new products and services. We're seeing new titles in this digital revolution, new responsibilities, new business models, and major shifts in technology spending.