Web Services Interfaces To CTI May Change Telephony Forever
Computer telephony integration, or CTI, tools have been around for about three decades now, but have never really been a particularly "hot" area. A small number of applications have long had telephony hooks (particularly in the area of contact management), but the vast majority of applications have never had any kind of telephony hooks whatsoever. This may be about to change, however, as more and more IP-specific PBX vendors look to new opportunities for their products.
Summertime DRM Blues
Last week I got around to perusing across my local library's newsletter and read that they would be offering "downloadable eAudiobooks." I was thrilled at the new prospect for doing some summer "reading," or what passes for such in my busy household. At least I was thrilled, until I read the fine print.
Is Microsoft Unstoppable?
Microsoft is certainly on a roll when it comes to business intelligence. According to its marketers, the Redmond, Wash., software maker is feeling pretty darn good after a favorable report from International Data Corp. In its look at the 2005 BI market, IDC said Microsoft grew its revenues by 25.5 percent, substantially more than any other top-five vendor.
Net Neutrality Hyperbole Stumbles On
I'm sitting here listening to the steady drone of machines digging holes so that Verizon can install fiber optic cables in my neighborhood. It's not bothering me directly, but it reminds me of another cacophony that's got me ruffled.
Cell Phones Dirtier Than Toilets
An article appearing in the UK newspaper, The Daily Mail, points out that cell phones are a perfect breeding ground for all kinds of bacteria, and typically have "tens of thousands of microbes living on each square inch."
The reason is that they come in constant contact with our hands, faces and mouths -- in fact are exposed to more bodily bacteria than toilet seats -- and then are kept warm by the
At Microsoft, The Doctor (Surprisingly) Is In
When Dr. Craig Feied shows up at Microsoft on his first day of work, he'll have some explaining to do. Feied, an emergency room physician turned IT entrepreneur, is one of about 40 doctors and technologists who will become Microsoft employees under a recently announced deal with MedStar Health. Feied's job will be to develop software that Microsoft can market to hospitals across the country. But that's