Google Crowdsources YouTube Support
YouTube is looking for users willing to make a video to explain topics such as Editing my video, Customizing channels, and Transferring from camera to computer.
HP Revamps Online Customer Support
Consumers of HP notebooks, desktops, printers, and monitors can get information from an overhauled peer-to-peer support forum, free online classes, and video tutorials.
Day's Great Year
Day Software is having an outstanding year so far. It landed squarely in the Visionaries quadrant of Gartner's 2008 Enterprise Content Management Magic quadrant report just a month ago, and its year-to-date revenue as reported at the end of last quarter was up nearly 10% from 2007. But probably the most exciting accomplishment is the release of newest version of its flagship Web content management system, Communiqué (CQ) 5.1.
Looking To Online Newspapers For Design Tips
It can be easy to fall into the trap of focusing so much on content management tools that you end up forgetting that they don't mean much of anything without good site design. Smashing Magazine this week published a great piece on newspaper Web sites that serves as a strong reminder of that very point.
Cutting The Digital Fat
Unnecessary copies and older versions of documents clog up employee hard drives and make discovery exercises longer and more expensive. One vendor's software aims to help companies get smarter -- and more aggressive -- about deleting digital fat.