Content tagged with Services
posted in June 2011
Telco Moves Into Cloud Services
News  |  6/30/2011  | 
Dimension Data, a unit of Japan's NTT, picks up operational expertise and a software stack by acquiring infrastructure as a service and managed hosting services provider OpSource.
Post-Amazon California: 2 Ways SMBs Can Adapt
News  |  6/30/2011  | is dropping its affiliate program in California, stripping some smaller businesses of a significant revenue stream. Here's two ways online retailers can keep the registers ringing.
Office 365: 6 Questions SMBs Should Ask
News  |  6/30/2011  | 
Weighing Google Apps' lower price versus Microsoft's familiarity? Consider these key factors for deciding which cloud suite fits your business.
Is There An Online Backup Price War?
News  |  6/29/2011  | 
CrashPlan Pro debuts with both unlimited data and unlimited PC plans as SMBs sift through an increasingly crowded field of online backup players for the right mix of capacity and price.
Why One SMB Uses Google And Microsoft Apps
News  |  6/28/2011  | 
Model Metrics has some good reasons for keeping Microsoft Office licenses, even though it dumped hosted Exchange in favor of Gmail and it uses other Google Apps.
Office 365: Microsoft Pitches Cloud, Eyes Profit
News  |  6/28/2011  | 
CEO Ballmer talks up advantages for small and midsize companies at Office 365's launch--not the cloud threat to Microsoft's lucrative on-premises enterprise software.
Cloud Revenue: The Question Vendors Keep Dodging
Commentary  |  6/28/2011  | 
Amazon, IBM, Microsoft, and Google play coy when breaking down their cloud computing revenues. That reticence is no longer acceptable.
SMBs Get Social Marketing Crash Course
News  |  6/27/2011  | 
Constant Contact launches Social Media Quickstarter, a free educational site to help small businesses get started with social media and marketing.
Patients, Caregivers Willing To Buy Health Monitoring Devices
News  |  6/27/2011  | 
Nearly every person in a recent IBM survey said ease-of-use is the top factor in selecting one device over another, with price a clear second.
Google Health, PowerMeter Cut From Life Support
News  |  6/24/2011  | 
The once-promising Google services are being retired because too few people used them.
Satyam Post-Scandal Wins Saab Aerospace Contract
News  |  6/24/2011  | 
Mahindra Satyam deal to do aerospace engineering for Saab points out Indian outsourcers' drive to move beyond routine software development.
My Mistake: 10 CIOs Share Do-Over Worthy Moments
Slideshows  |  6/23/2011  | 
Leading CIOs share the decisions that they'd still like to take back. Check out their lessons learned from mistakes on costs, culture, career path, and more.
Do Nonsocial SMBs Know Something We Don't?
News  |  6/22/2011  | 
Nearly half of online adults in the U.S. are on a social network, but branded usage by smaller companies is closer to 25%. Here are four reasons why it may be smart for nonsocial SMBs to stay that way for now.
Tame Social Network Chaos To Unlock Business Capabilities
News  |  6/22/2011  | 
Meltwater Buzz Engage combines social CRM and social media monitoring to let businesses build social profiles of customers that interact with their products or brands.
6 Tips To Maximize SaaS Value
News  |  6/21/2011  | 
Host Analytics' CFO says the midmarket firm's software as a service overhaul is more about technology sophistication and using tools previously only available to the enterprise than cost cutting.
4 Reasons Cloud Computing Isn't Overhyped
News  |  6/20/2011  | 
CIO of Schumacher Group, a midmarket physician management firm, says that as much as 85% of the company's processes are now cloud-based. Here’s why, and his advice on how to make the shift to cloud-based infrastructure.
DoubleDutch Checks In Business Activities
News  |  6/20/2011  | 
Foursquare-like service extends HYVE social mobile platform to sales and field service staff and promotes checking in on business, not just from locations.
ICANN's Domain Name Plan Could Spell Trouble
News  |  6/20/2011  | 
Companies next year will be able register their own top-level domains, but the price may be more intellectual property litigation and security problems.
Cloud Bill Shock: New SMB Service Fights Back
News  |  6/20/2011  | 
UptimeCloud aims to help users turn cloud savings hype into reality with real-time cost monitoring, analysis, and prediction tools.
Feisty Ballmer Talks Cloud, Office 365, And Big Data
News  |  6/17/2011  | 
In this Q&A, Microsoft's CEO pushes back, but also provides new insights into the company's cloud computing business, its hardware strategy, and his customers' next big bet.
Want To Get Outsourced?
Commentary  |  6/16/2011  | 
IT organizations delinquent at measuring and communicating the value of the services they deliver are doomed. We need to get better at transparency.
IT Help Desks Not Just For Large Enterprises
Commentary  |  6/16/2011  | 
With compromised productivity a constant threat to business success, the question for SMBs isn't how can we afford a help desk, but how can we afford not to invest in IT support?
Cloud Computing Confuses Consumers
News  |  6/15/2011  | 
Though consumers have been using the 'cloud' longer than most businesses, many have embraced cloud computing without even knowing it.
The Dreaded SLA: Expert Fix-It Advice
Features  |  6/15/2011  | 
Service-level agreements. We all get them, but do you believe in them, read them, negotiate them--or doubt they're worth the paper they're printed on?
How Google Instant Pages Improves Search
News  |  6/15/2011  | 
Say goodbye to I'm Feeling Lucky and say hello to I'm Feeling Confident: Google's new search trick takes educated guessing to another level. Just beware a few potential problems.
Following Uncle Sam Into The Cloud
Features  |  6/15/2011  | 
Chris Poelker says enterprises should watch the feds' Cloud2 play.
Lenovo SMB Servers Priced Like PCs
News  |  6/14/2011  | 
Latest ThinkServer models include $499 model aimed at smaller businesses taking the first-server plunge.
Key Reason HP's Apotheker Kicked Livermore: Services Speed
News  |  6/14/2011  | 
In interview last week, HP executive Ann Livermore said the services group was making progress. But not fast enough for CEO Apotheker, who just kicked her to the board.
HP Shakeup: CIO Mott Out, Livermore To Board
News  |  6/13/2011  | 
Big management shuffle at HP has several key executives now reporting directly to new CEO Leo Apotheker and brings the departure of Randy Mott, who transformed HP's IT operations as CIO.
Apple iCloud: Four Hurdles For Businesses
News  |  6/10/2011  | 
Apple's forthcoming file storage and synchronization service isn't quite ready for enterprises.
Midmarket CIOs Rate Analytics As Top To-Do Item
News  |  6/10/2011  | 
IBM survey shows that analytics leads the priority list for midmarket CIOs, followed by mobility and cloud computing.
Cloud Music Smackdown: 10 Facts On Apple Vs. Rivals
News  |  6/8/2011  | 
Which cloud music service best suits you? Here's an early comparison of iTunes in the Cloud, Google Music Beta, and Amazon Cloud Player.
SMBs Face Help Desk Integration Challenges
News  |  6/8/2011  | 
The advantages of integrating service desk and desktop management tools are clear, but cost, lack of human resources, and technical complexity pose problems, according to a Dell Kace survey.
HP Services Expansion Triggers Hiring Spree
News  |  6/8/2011  | 
Exclusive: Executive VP Ann Livermore says the company is ready to pull out the stops as it targets high-growth opportunities like application modernization, mobility enablement, and industry-specific solutions.
Riverbed Unveils SMB Cloud Storage Gateways
News  |  6/7/2011  | 
Riverbed uses deduplication, large caches, and encryption to help companies quickly and securely move large amounts of data between their private networks and public clouds.
Help Desk Shuffle: Will New Standard Help?
News  |  6/7/2011  | 
Zendesk teams with Atlassian, SugarCRM, and others in an attempt to help teams exchange support tickets, not pass the buck.
SMBs Want Vendors To Expand IT Services
News  |  6/3/2011  | 
Third-party IT providers aren't meeting SMBs' preference for single-source mobile, cloud, and managed services, according to Techaisle survey.
Enterprise Social Networking Buyer's Guide
Features  |  6/2/2011  | 
These tools can improve collaboration and productivity, but only if employees use them. We provide guidance for picking the right product.
Enterprise Social Networking Buyer's Guide
Features  |  6/2/2011  | 
These tools can improve collaboration and productivity, but only if employees use them. We provide guidance for picking the right product.
Google Sued For SMS Spamming
News  |  6/2/2011  | 
Twilio, GroupMe, and Google's recent acquisition, Slide, also were sued by users of group text services claiming to be flooded with unsolicited messages.
Down To Business: No One Wins An ERP Lawsuit
Commentary  |  6/2/2011  | 
Montclair State University is suing Oracle for a number of alleged offenses, but did it really need to come to this?
NYSE Euronext Builds Capital Markets Cloud
News  |  6/1/2011  | 
Stock exchange hopes to lure trading firms onto new on-demand computing platform.
Google Extends +1 Button To Third-Party Websites
News  |  6/1/2011  | 
A version of Facebook's Like button, Google +1 aims to create a more engaging experience for website users and a more profitable experience for advertisers and site owners.

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