SmartAdvice: The New Face Of Project Management
From collaborative software to alert management, business collaboration has taken on new looks, The Advisory Council says. Also, your company's size and market dictate whether a modular or integrated retail order-management system is best.
Gartner Lee Models The Future
Forced to build forecasts far more complex than Excel can handle, an environmental-consulting firm foregoes more advanced BI tools and puts its faith in a startup modeling specialist.
Open-Source BI Stretches Beyond Reporting
Can open-source software crack into the lucrative but ultra-competitive business intelligence marketplace by offering packages that include more than a reporting tool?
Understanding Customers' Many Tongues
Suppose you're a multi-billion dollar distributor with millions of parts in your catalog, but your customers send in quote requests in myriad formats, including XML files, spreadsheets, delimited lists and Word files. That's exactly the situation at electronics giant Avenet, which is using something called "semantics integration" to intelligently decipher the abstract communication coming from its buyers.
Katrina Spurs Companies To Initiate IT Backup Plans
Some 18 companies are using SunGard's Availability Services and more than 120 customers have put the company on notice that they might have to use SunGard facilities to relocate employees, call centers, and computers.
In Focus: Best-of-Breed Prevails at Farmers Insurance
Surely everyone who's shopping content management software must know by now that enterprise content management (ECM) suites are aimed at handling all facets of unstructured information management. Yet many companies still pick and choose vendors for specific applications, seemingly oblivious to the claimed advantages of vendor consolidation and "leveraging a single, unified platform."
The Great Ease-Of-Use Barrier
Everybody in the business intelligence field knows how data quality problems can scuttle even the simplest BI deployments. But a recent study points to an even bigger challenge plaguing the adoption of business intelligence tools: ease-of-use.
A survey from our sister publication InformationWeek found that ease-of-use issues now comprise the single biggest barrier to BI projects, according to 300 study respondents who work in business intelligence. Employees' struggles with BI tools pose greate
Remember some of the things we used to get all worked up about -- like disintermediation? They rarely work out the way we expect. Now we see a business model built on travel agents, who've been hard hit by E-commerce, handing out technology that lets travelers book electronically, without a live agent or even a Web browser. Corporate meddling in open-source projects was another teeth-grinding concern for some. Now Sun is leading another open-source crusade as it, IBM, and others jostle for who's
IT Confidential: The Evidence Is Out There--E-Mail, Etc.
Startup develops automated E-mail analyzer ... security breach exposes Air Force officers' personal information ... "men's entertainment" magazine enters intellectual-property fray ... World Trade Organization seeks to pin down U.S. stance on online gambling.
Power Up With Utility Computing
IBM realizes the benefits of appealing to smaller companies to sell services, build loyalty, and get an edge in functionality
The Threats Get Nastier
IT threats are growing in number, sophistication, and ill intent. Think you've got them under control? Just wait till tomorrow.
Wikis Make Collaboration Easier
Because they're simple enough for nontechnical employees to use, wikis are set to give content-management software a run for its money.
Fighting For Your Digital Rights
Sun Microsystems is making some software available to the open-source community to launch an effort to create standardized software for digital-rights management.
Readers Sound Off On Linux
Though more and more packaged BI vendors have announced support for Linux in their reporting tools this year, readers of Business Intelligence Pipeline say they still see databases as Linux's sweet spot in the BI world.
Review: Hosted CRM Software
CRM hosts promise top-notch customer service plus better access for mobile salespeople. Of the six we examined, our Editor's Choice impressed us with its well-designed interface.
Case Study: TNT Thinks RFID Is Dynamite
Think of radio frequency identification (RFID) as barcode technology without the hassle of getting a good read with an optical scanner. Because RFID tags can be detected and read automatically as they pass through loading docks, and distribution centers and into stores, the technology promises dramatic time and labor savings--most particularly through reductions in paperwork. Shipping, receiving, warehousing and stocking information can be updated automatically, and records of billing, transfer
In Focus: Sizing Up Content Migration vs. Integration
So you say you've settled on an enterprisewide standard for content management. What's next? The typical enterprise has at least three to five legacy content management systems and 40 percent have six or more repositories, according to Forrester Research. Do you move all that content into the new centralized repository? Not likely.