New York Met VP Paul Depodesta talks about the journey of examining data differently. Depodesta discusses all of the ramifications and the outcomes of bucking the traditional ways of looking at baseball statistics & evaluating talent.
There are many channels of customer feedback and sentiment -- from call center data to surveys to social network chatter. Gathering, organizing and understanding what all of it means is a necessity. Hear how two companies are tackling the cahllenge.
Catalina Marketing's CIO Eric Williams provides an in depth look at big data. Catalina has 1.2 tillion rows of data, and it mines that data looking for trends, providing the company with predictive analytics that has defined its business.
The 2010 World Series champion San Francisco Giants have become leaders in technology in the sports community. They were first to deploy dynamic pricing, and they have made social and mobile a core part of their fan experience.
The Business of Going DigitalDigital business isn't about changing code; it's about changing what legacy sales, distribution, customer service, and product groups do in the new digital age. It's about bringing big data analytics, mobile, social, marketing automation, cloud computing, and the app economy together to launch new products and services. We're seeing new titles in this digital revolution, new responsibilities, new business models, and major shifts in technology spending.
What The Business Really Thinks Of IT: 3 Hard TruthsThey say perception is reality. If so, many in-house IT departments have reason to worry. InformationWeek's IT Perception Survey seeks to quantify how IT thinks it's doing versus how the business views IT's performance in delivering services - and, more important, powering innovation. The news isn't great.