You’ve been promised collective intelligence, but there’s more. Complexity is both the problem and -- if properly understood -- the solution.You’ve been promised collective intelligence, but there’s more. Complexity is both the problem and — if properly understood — the solution.So there are these two things going on. The first you’ve definitely heard of — it’s the great reawakening of the white-collar and consumer world as their value and participation and voice are released from the anonymity of the command and control corporate model thanks to nifty new social technologies.The second is about the exponentially increasing complexity of the