On the face of it, government is a wasteful spender. It offers its employees little incentive to be thrifty or strategic about how it spends tax payer funds. But alongside this apathy, a small team in the middle of the country is quietly revolutionizing the ‘bureaucracy as usual’ mindset. Most people don’t look to Jefferson City, Missouri as a source of technical innovation, and they especially would never think to look at its government. But they’d be surprised to learn that the Missouri Department of Transportation (MODOT) is one of the most innovative organizations using social and mobile technologies in the country. In fact, they are a model