WINNER American Airlines Ease of management through remote access provides needed agility. American Airlines uses a wide variety of mobile devices, based on the specific needs of individual workgroups. Mobile apps include bag scanning/aircraft load and balance finalization, driver information on routings, flight information for baggage carts, lost or misrouted bag tracking, cargo warehouse freight location tracking, airport agent customer assistance and dynamic manning. In the past, individual business areas or their service providers wrote custom deployment software and lockdown security as part of the app. This