Mind the (Social Business skills) gap:What do your employees need to know?By Doug Heintzman, Director of Social Business Strategy, IBMAs organizations realize the power of both internal and external social networking tools, they are seeking employees with the skill set needed to advance social initiatives. Surprisingly, many organizations are discovering that their IT, research and development teams are a wealth of knowledge when it comes to working collaboratively. For example, a popular software development methodology, Agile-Scrum, requires developers to stand up each morning and discuss the project they are working on, challenges they’re