Rick Harvey is the chief technology officer of Lockbox and an encryption expert based in Australia. As a security technologist, he's been an advisor to the government, VCs and high-tech startup companies.
The Business of Going DigitalDigital business isn't about changing code; it's about changing what legacy sales, distribution, customer service, and product groups do in the new digital age. It's about bringing big data analytics, mobile, social, marketing automation, cloud computing, and the app economy together to launch new products and services. We're seeing new titles in this digital revolution, new responsibilities, new business models, and major shifts in technology spending.