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 Jonathan Feldman
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Profile of Jonathan Feldman

CIO, City of Asheville, NC
News & Commentary Posts: 200

Jonathan Feldman is Chief Information Officer for the City of Asheville, NC, where he encourages innovation through better business technology and process. Asheville is a rapidly growing and popular city; it has been named a Fodor top travel destination, and is the site of many new breweries, including New Belgium's east coast expansion. During Jonathan's leadership, the City has been recognized nationally and internationally (including the International Economic Development Council New Media, NATOA Community Broadband, and the GMIS Best Practices awards) for improving services to citizens and reducing expenses through IT innovation.

Jonathan's business innovation training and experience includes an MS from Georgia Tech's business school and 20+ years of business technology practice with a diverse group of customers: government, military, law enforcement, financial services and healthcare. As a business technology consultant, he worked with dozens of public- and private-sector organizations, helping them understand business benefits, risks, governance, process changes, and policies that go with new technologies. He has brought startup ideas to large organizations, and works in the community as an organizer & mentor to help startups succeed. His work with Asheville's startup and open data scenes have been featured by GovTech.com and the National League of Cities.

Jonathan is a popular public speaker and InformationWeek columnist on the topics of leadership, innovation, IT people skills, and running large organizations "like a startup." Learn more about Jonathan at about.me/jonathanfeldman.

Articles by Jonathan Feldman

ITIL's Next Chapter

10/23/2013
The IT Infrastructure Library, or ITIL, gets a new caretaker in January. Here's what joint venture Axelos has planned for the best practices.

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Never Hate Your Job Again

10/15/2013
We work in the most transformative profession of our day. Despite the deep dysfunction in most organizations, we have no business being disgruntled.

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Stop Being A Hated IT Overlord

6/13/2013
Recent research suggests that only 30% of workers are fully engaged in their job. We can't fix corporate dysfunction until we break down bureaucracy and do right by our employees.

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How To Keep Your Best Talent

8/9/2012
Pam Slim, author of the bestselling Escape From Cubicle Nation, discusses what might keep our best and brightest from fleeing our cubicles. Maybe the answer is to encourage a "side hustle."

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VDI Snake Oil Check

8/2/2012
You won't lose your shirt on a desktop virtualization initiative, but don't expect it to be easy to implement or free of unforeseen complications.

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How To Escape Consumer IT Hell

2/24/2012
Those smartphones and tablets are wonderful, except when they're not. Instead of telling employees they're on their own, IT must bone up on consumer tech support.

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Apple's Walled Garden: Sledgehammer Needed

2/6/2012
Friday's revelation of an iOS app with a "hidden" tethering capability shows that walled garden restrictions don't necessarily keep us safer. They do create a monopoly and planned obsolescence. It's time to break down those walls.

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When 'Nice' Bosses Fail

2/3/2012
IT is a service business, where nice guys often finish first. But you'd better be effective too, because scorched-earth leaders are just waiting to pounce.

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Why Bully IT Bosses Lose The Game

1/26/2012
Short-term thinkers will pressure you to dismiss anything but scorched-earth personnel management tactics as soft, or a waste of money. But IT is a service business where nice guys win.

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