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 Bob Evans
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Profile of Bob Evans

News & Commentary Posts: 1070
Bob Evans is senior VP, communications, for Oracle Corp. He is a former InformationWeek editor.
Articles by Bob Evans
posted in January 2004

Business Technology: Customers Long For What Matters Most

1/16/2004
The good news: In a survey of customers, enterprise-apps vendors get good marks for cutting-edge technology and technology vision. The bad news: That's not what customers value most in their big applications partners; rather, they value quick ROI, superb service, integrity, and simplicity. And they give the vendors lousy marks in those categories, Bob Evans says.

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