Tony Kontzer

Profile of Tony Kontzer

News & Commentary Posts: 586
Articles by Tony Kontzer
posted in May 2004

As The World (Of CRM) Turns

A delayed IPO, planned IPOs, a verbose CEO, new products, and partner-channel acceptance are all part of the drama-filled market for customer-relationship-management software.

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Hosted CRM Perks Up

Newcomer Entellium is promising lower-cost hosted CRM with workflow that can be tailored to specific industries, while Siebel is moving to deliver more of its on-premise functionality in a hosted offering.

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