Author
 Paul McDougall

Profile of Paul McDougall

Editor At Large, InformationWeek
News & Commentary Posts: 3695
Paul McDougall is a former editor for InformationWeek.
Articles by Paul McDougall
posted in November 2004

IBM Buys Insurance BPO

11/23/2004
The acquisition of Liberty Insurance Services Corp. will provide IBM with a beachhead in the life-insurance claims-processing business.

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Outsourced Subways

11/2/2004
As a New York City straphanger faced with ever increasing fares I'd like to familiarize officials at the Metropolitan Transporation Authority with the concept of HR outsourcing.

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