Author
 Penny Crosman

Profile of Penny Crosman

News & Commentary Posts: 53
Articles by Penny Crosman

Three New BI-Style Tools for Investment Managers

1/29/2007
The business intelligence movement rolls on and one of its benefactors is Wall Street. It's a good fit -- after all, what asset manager wouldn't want the most insightful views of the right data? I was recently briefed on three new or updated data analysis tools: one for analyzing the blogosphere for stock tips, one for analyzing SEC data, and one for portfolio backtesting. Here's what I found interesting.

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Teoco Discovers the Good, the Hidden Costs and the Challenges of Data Warehouse Appliances

1/12/2007
What are the pros and cons of using a data warehouse appliance versus a more traditional data warehouse? We asked John Devolites, general manager, communications and entertainment solutions at Teoco, to share with us his experiences with three data warehouse appliances. The bottom line: he's very happy with the price and his new, fast query rates, but don't call these appliances -- they're a far cry from the simple, plug-and-play boxes that the word "appliance" conjures up.

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Guinness Brought to You Faster By Real-Time BI

1/5/2007
It's Friday evening -- a perfect time for a cold pint of Guinness. Did you know that 10 million pints of Guinness are drunk around the world every day, four million of them in the U.S.? Getting all that alcohol shipped from the Dublin brewery to North American warehouses is a supply chain challenge is being met with the help of real-time business intelligence software.

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Goals and Resolutions for 2007

12/22/2006
The promise of a fresh start, a new leaf, new projects, and maybe, just maybe, not repeating the mistakes and bad habits of the previous year is appealing, isn't it? We asked readers and industry luminaries what they plan/hope to do differently and predict will happen in the coming year. Here are some of their answers.

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Fun Facts from the 2007 Census Report

12/15/2006
The latest U.S. Census report came out today, giving data analysts and market analysts plenty of government-generated statistics and predictions about how Americans will behave in 2007 (the report is actually based on 2005 data, but how much could we have changed in the past year?). Generally speaking, we're continuing to watch a lot of TV, use the Web for many things and get fat. And millions of Americans are blogging.

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Why The Wait For Electronic Medical Records

12/9/2006
I spoke this week to the articulate and knowledgeable Dr. Lynn Harold Vogel, CIO of the University of Texas' MD Anderson Cancer Center, about all the reasons why Americans don't have electronic medical records today, what the best e-health record initiatives out there today are, and how his hospital is building its own electronic records system and working to improve the way it treats cancer.

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If The World is Flat, Then What?

12/1/2006
What is a flat world and what does it mean for businesses? Will China be the next superpower? Can we understand God by understanding the laws of nature? A panel discussion yesterday afternoon in New York City brought together New York Times columnist (and author of "The World is Flat") Thomas Friedman, Reuters COO Devin Wenig, O'Reilly Media CEO Tim O'Reilly and others for a broad-ranging discussion of the flat world, Web 2.0 and other themes. Here's what I got out of it.

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Applying Semantic Web Ideals

11/27/2006
"From the billions of documents that form the World Wide Web and the links that weave them together, computer scientists and a growing collection of start-up companies are finding new ways to mine human intelligence.

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Search in Focus: Implementing a Taxonomy

11/21/2006
Search engines don't know the difference between reading glasses and drinking glasses, but a taxonomy puts your query in context. We outline several ways to build taxonomies, ranging from the tough but potentially more accurate approach of building from scratch to the easier but potentially compromised approach of buying a prebuilt taxonomy or using automated clustering software.

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Adobe Expands Its Digital Rights Software

11/17/2006
Vendors have been hawking enterprise digital rights management software since as early as 1994, yet few have bought. Board shenanigans and intellectual property lawsuits may start to propel solutions like Adobe's, which password-protects Word, PDF, and CAD files, to the forefront. Or not.

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Stealth Layoffs and Reputation Monitoring

11/10/2006
A growing body of search software products aims to help a company understand and manage its reputation on the general Web, among media sources and in the blogosphere. Is software the best method of securing good public opinion?

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Intuit's Not Just for Small Businesses Any More

10/31/2006
Intuit QuickBase's general manager Jana Eggers calls it the "app gap": that divide between rich, complex enterprise apps and less complex workgroup tasks often handled using email, spreadsheets, and manual methods. For quick, simple applications that let workgroups in large companies manage sales, customers, and projects, QuickBase offers a library of hosted tools that can be used independently or in combination, knit together if necessary by a Corporate Edition management layer.

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Dashbriefs

10/10/2006
IBM bolsters SOA products and services arsenal; Oracle launches low-cost document management; and other notables.

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Feature: Service Advantage

6/21/2006
To improve satisfaction, service organizations are analyzing customer interactions to identify and correct problems before they escalate. And to stay in tune with changing needs, firms are scoring customers by the minute, applying analytics to the data stream from call centers, retails stores, Web sites and more to customize on the fly. Find out how you can use analytics to ace customer service.

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Processes Get Smart

4/11/2006
The key to designing smarter processes is measuring and analyzing process results to spot improvements. Bring processes to the next level by blending business activity monitoring and BI with BPM. Such combined approaches are paying off at Great Clips, TransUnion and DHL.

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