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 Seth Grimes
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News & Commentary Posts: 213
Seth Grimes is an analytics strategy consultant with Alta Plana and organizes the Sentiment Analysis Symposium. Follow him on Twitter at @sethgrimes
Articles by Seth Grimes
posted in November 2008

Up Next: BI on Social Networks

11/30/2008
It's time for the BI community to treat social networks as the business-intelligence resource they are. The recent "Motrin moms" clamor and response to Mumbai terrorism prove networks' value. The value of the information that flows through these networks is indisputable. A deeper challenge is next on the agenda: optimizing that flow by better understanding the networks themselves.

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Open Source BI: Eclipse BIRT and Talend

11/17/2008
Information Week has published my article on open source business intelligence (OSBI), Open Source BI Still Fighting For Its Share, a title that applies both to the BI software market and to IW column inches. I'll share with readers material I wrote, cut by IW's editors, on open-source data-integration vendor Talend and on Eclipse BIRT, Business Intelligence and Reporting Tools.

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Clarabridge Focuses on Customer Experience

11/14/2008
I spent a worthwhile day last week at Clarabridge's inaugural user conference. The company is a leading text analytics vendor, and the opportunity to catch up with staff and users and (it turned out) prospects and partners was too good to pass up. Clarabridge is different from many other text analytics vendors in its singular focus on customer-experience management (CEM). The approach seems to work.

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