Seth Grimes - Authors & Columnists - InformationWeek
IoT
IoT
Author
 Seth Grimes
Twitter
RSS
E-Mail

Profile of Seth Grimes

News & Commentary Posts: 213
Seth Grimes is an analytics strategy consultant with Alta Plana and organizes the Sentiment Analysis Symposium. Follow him on Twitter at @sethgrimes
Articles by Seth Grimes
posted in June 2007

Voice of the Customer is Only Half the Text Analytics Picture

6/14/2007
Voice of the Customer was a central theme at this year's Text Analytics Summit. The aim is to stay on top of reputation, quality, and product-design issues by crunching blog- and message-board text, call-center notes and e-mail, and free-text survey responses. Yet VOC and the analytical approach it typifies are only half the overall text-analytics picture.

Post a Comment

Text Analytics in Search (and a 'PS' on Inxight)

6/14/2007
The relationship between search and text analytics was a recurring topic at this week's Text Analytics Summit in Boston. The one supports information retrieval and the other just about anything else automated you can do with a document set: complementary functions that rely on similar technical underpinnings. Ramana Rao, who has a wonderful ability to clarify, put it this way: "Google's white box makes everything seem so simple," but "we got to simplicity without handing the complexity of real

Post a Comment

Can IT Redeem Politics Gone Wrong?

6/8/2007
We can try to use data mining to forestall terrorist attacks. We can also use it for precision marketing, to predict and reduce customer churn, to forecast product sales. Could our government not do a bit of data mining to understand why someone becomes a terrorist and then do some scenario analysis to see if we can constructively create conditions that will address root causes?

Post a Comment
How Enterprises Are Attacking the IT Security Enterprise
How Enterprises Are Attacking the IT Security Enterprise
To learn more about what organizations are doing to tackle attacks and threats we surveyed a group of 300 IT and infosec professionals to find out what their biggest IT security challenges are and what they're doing to defend against today's threats. Download the report to see what they're saying.
Register for InformationWeek Newsletters
White Papers
Current Issue
2017 State of the Cloud Report
As the use of public cloud becomes a given, IT leaders must navigate the transition and advocate for management tools or architectures that allow them to realize the benefits they seek. Download this report to explore the issues and how to best leverage the cloud moving forward.
Video
Slideshows
Twitter Feed
InformationWeek Radio
Archived InformationWeek Radio
Join us for a roundup of the top stories on InformationWeek.com for the week of November 6, 2016. We'll be talking with the InformationWeek.com editors and correspondents who brought you the top stories of the week to get the "story behind the story."
Sponsored Live Streaming Video
Everything You've Been Told About Mobility Is Wrong
Attend this video symposium with Sean Wisdom, Global Director of Mobility Solutions, and learn about how you can harness powerful new products to mobilize your business potential.
Flash Poll