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 Seth Grimes
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News & Commentary Posts: 213
Seth Grimes is an analytics strategy consultant with Alta Plana and organizes the Sentiment Analysis Symposium. Follow him on Twitter at @sethgrimes
Articles by Seth Grimes
posted in June 2008

Survey on Voice of the Customer Text Analytics

6/26/2008
I have created a short survey for users and consultants on Voice of the Customer (VoC) text analytics best practices. There are seven questions plus a comment field. The survey should take less than 5 minutes to complete. If you are involved with VoC text analytics or are looking at solutions for possible adoption, please respond to the survey. I'll publish results at a later date. Thanks!

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E-Discovery, Compliance, Auditing, and Investigation

6/24/2008
E-discovery and auditing are flip sides of a single coin, the one concerned with retention of records and their production in litigation, the other with studying records to verify the correct of execution of corporate business processes and accounting procedures. Compliance is the coin standing on edge: operational rules and monitoring designed to ensure that businesses stay out of legal and accounting trouble.

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News & Surprises from Text Analytics Summit 2008

6/20/2008
Others have reported on this year's Text Analytics Summit: the prevalence of Voice of the {Customer | Market | Patient} as a theme, the focus on sentiment analysis and on BI integration, applications for analysis of social media data, and so on. I'll link to this commentary, and I have additional observations on the evolution of the text-analytics market.

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Social Networking and the Enterprise

6/19/2008
My colleague Doug Henschen did right at the Enterprise 2.0 conference to focus on cloud computing, a much more appropriate topic for enterprises than social networking. Precipitous enterprise adoption of social networking would be foolish. Corporations rely on and benefit from hierarchies and restricted lines of communications. Being selectively anti-social, for corporations, is a good thing.

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ParAccel Taps Experience, Open Source

6/5/2008
I've been very impressed by ParAccel... which sells a columnar, MPP DBMS that has won strong market visibility... The experience of ParAccel executives, gained at companies including Oracle, Teradata, Netezza, and DATAllegro, surely plays a part in the company's success, and so must two technology antecedents: an earlier columnar DBMS, Clareos, and the PostgreSQL open-source RDBMS.

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BI Innovation From the Inside Out

6/3/2008
Some of the most interesting BI innovation of recent days has come from a, well, likely source: insiders itching for another go at BI, a chance to (re-)do it right. Ward Yaternick is a case in point. Ward led Cognos development teams, with lead responsibility for the PowerPlay OLAP engine. He created OLAP@Work, an Excel add-in to access Microsoft OLAP Services that he subsequently sold to Business Objects. Ward has been building a new company/product, nextanalytics, that unquestionably repre

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