Author
 Jim Rapoza
Twitter
RSS
E-Mail

Profile of Jim Rapoza

News & Commentary Posts: 98
Articles by Jim Rapoza
posted in May 2011

Gmail Add-On Boosts Support Features

5/12/2011
The Shared Inbox add-on for Google Apps Business accounts is designed to provide improved help desk and customer support ticket features for businesses using Gmail as their main communications platform.

Post a Comment

RockMelt Boosts Facebook, Twitter Integration

5/4/2011
The RockMelt Web browser, which is based on the Google Chrome engine, is designed to be a tool for surfing the social Web. With deep integration into Facebook, along with capabilities to work with Twitter, RockMelt makes it possible to have a constant view into your social connections while using websites and Web applications.

Post a Comment
The Business of Going Digital
The Business of Going Digital
Digital business isn't about changing code; it's about changing what legacy sales, distribution, customer service, and product groups do in the new digital age. It's about bringing big data analytics, mobile, social, marketing automation, cloud computing, and the app economy together to launch new products and services. We're seeing new titles in this digital revolution, new responsibilities, new business models, and major shifts in technology spending.
Register for InformationWeek Newsletters
White Papers
Current Issue
InformationWeek Tech Digest - August 27, 2014
Who wins in cloud price wars? Short answer: not IT. Enterprises don't want bare-bones IaaS. Providers must focus on support, not undercutting rivals.
Flash Poll
Video
Slideshows
Twitter Feed
InformationWeek Radio
Sponsored Live Streaming Video
Everything You've Been Told About Mobility Is Wrong
Attend this video symposium with Sean Wisdom, Global Director of Mobility Solutions, and learn about how you can harness powerful new products to mobilize your business potential.