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 Jim Rapoza
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Profile of Jim Rapoza

News & Commentary Posts: 99

Jim Rapoza is Senior Research Analyst at the Aberdeen Group and Editorial Director for Tech Pro Essentials. For over 20 years he has been using, testing, and writing about the newest technologies in software, enterprise hardware, and the Internet. He previously served as the director of an award-winning technology testing lab based in Massachusetts and California. Rapoza is also the winner of five awards of excellence in technology journalism, and co-chaired a summit on technology industry security practices. He is a frequent speaker at technology conferences and expositions and has been regularly interviewed as a technology expert by national and local media outlets including CNN, ABC, NPR, and the Associated Press.

Articles by Jim Rapoza
posted in May 2011

Gmail Add-On Boosts Support Features

5/12/2011
The Shared Inbox add-on for Google Apps Business accounts is designed to provide improved help desk and customer support ticket features for businesses using Gmail as their main communications platform.

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RockMelt Boosts Facebook, Twitter Integration

5/4/2011
The RockMelt Web browser, which is based on the Google Chrome engine, is designed to be a tool for surfing the social Web. With deep integration into Facebook, along with capabilities to work with Twitter, RockMelt makes it possible to have a constant view into your social connections while using websites and Web applications.

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