Blog Posts: 19 Richard W. Walker is a freelance writer based in the Washington, D.C., area who has been covering issues and trends in government technology for more than 15 years.Articles by Richard W. Walker
Energy Department's Fermi National Accelerator Laboratory migrates its IT services management system to ServiceNow and earns ISO 20000 certification for operational excellence.
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Multicloud Infrastructure & Application ManagementEnterprise cloud adoption has evolved to the point where hybrid public/private cloud designs and use of multiple providers is common. Who among us has mastered provisioning resources in different clouds; allocating the right resources to each application; assigning applications to the "best" cloud provider based on performance or reliability requirements.