News & Commentary Posts: 1 Mark Douglas served in the Air Force for 31 years, retiring as a Colonel. He has extensive expertise in Air Force supply chain operations and innovations and managed many Air Force data systems at both HQ AF Materiel Command and the Standard Systems Center. He also worked as a supply chain consultant for IBM and CSC, before joining ARRAY Information Technology, Inc. in 2013.
The Business of Going DigitalDigital business isn't about changing code; it's about changing what legacy sales, distribution, customer service, and product groups do in the new digital age. It's about bringing big data analytics, mobile, social, marketing automation, cloud computing, and the app economy together to launch new products and services. We're seeing new titles in this digital revolution, new responsibilities, new business models, and major shifts in technology spending.