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 Ken Faw
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Profile of Ken Faw

CIO & Vice President of Information Technology, American Laser Skincare

As a turnaround CIO, Ken executed a 363 turnaround strategy in just 57 days. His team has faced down complexity in numerous transformational technology and business challenges, among them CRM, call center, and unified communications; modernizing technologies including SAN and VOIP; systems archaeology; and establishing standards and practices for increasing throughput and value from the IT organization. 

IT's Reputation: What the Data Says
IT's Reputation: What the Data Says
InformationWeek's IT Perception Survey seeks to quantify how IT thinks it's doing versus how the business really views IT's performance in delivering services - and, more important, powering innovation. Our results suggest IT leaders should worry less about whether they're getting enough resources and more about the relationships they have with business unit peers.
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