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AuthorITies: Runtime

May 18, 1998
The Name Game

By Rich Levin

Borland, Borland Bo Borland
Banana, Fanna Fo Forland
Fe, Fi Mo Morland
Inprise?

Inprise, Inprise Bo Binprise
Banana, Fanna Fo Finprise
Fe, Fi Mo Minprise
Borland!

(With apologies to Shirley Ellis, who voiced the tune in the 1964 Congress label hit.)

It's been a little over two and a half weeks since Borland T-shirts entered the realm of high-tech collectibles, right up there with Franklin Computer coffee mugs ("Play with a Full Deck"), MS OS/2 duffel bags ("Warning: This bag contains strong language"), and stainless steel Java rings.

No collection is complete without these items, and I've asked my friends at Borland, er, Inprise to hit the warehouse and send me a few mint edition T-shirts to round out my in-house museum of high-technology marketing missteps.

For those of you who were out of the galaxy on April 29, that's the day Borland International CEO Del Yocam issued a proclamation that the Borland moniker was officially retired.

In a final act designed to illustrate the company's total departure from Borland's desktop computing legacy, from that day forward, Borland International would be known as ... (trumpets, please) ... Inprise Corporation.

Thud. In an attempt to give the announcement substance, company officials fired up their technology teapot, and whistled vaporous promises about some new enterprise application server that was alternately positioned as a product, a collection of products, and "not a product, but more of a direction." Yet, the not-a-product has a product name, the Inprise Application Server.

The company then rehashed, in painful detail, the same corporate strategy briefing it's been hawking for two years. I call it Yocam's "we're not the same old Borland" pitch, which hangs its hat on Java, Corba, Entera middleware, open systems support, and "consecutive quarters of operating profits."

Yet the strategy revolves around Borland's, er, Inprise's best-of-breed developers' tools, for which "not the same old Borland" was known, and all of which run exclusively on not-so-open Microsoft Windows OSes.

In one misguided swoop, Yocam & Co. tossed 15 years of global brand equity out the window. Instead of continuing to leverage Borland's reputation for high-performance, quality RAD tools that developers will tell you handily beat anything Microsoft or anyone else has to offer, they threw the baby out with the bath water.

The company's upper management is clearly convinced that a new name, new logo, and new marketing vapor could achieve what buying Entera, buying Visigenic, and committing to Java and open standards couldn't do: catapult Borland into a leading enterprise player.

Frankly, I can't help believing Borland, er, Inprise would have achieved greater enterprise recognition and subsequent penetration had it dispensed with the ridiculous name change, and instead gone straight to that day's subsequent announcement of its new professional services organization. That announcement alone had legs, would have gone over well with IT leaders, and been perceived as the firm's latest smart enterprise move.

Follow that with a tangible announcement touting the upcoming application server, including a clear delivery road map, which itself could have been marketed by a new enterprise division called -- you guessed it -- Inprise, and you have the makings of a sensible enterprise marketing play that could be rejiggered or abandoned if it fails to fly.

Right now, all enterprise decision makers have is the same old "new" Borland, with the same products, the same strategies, the same management team, and a new, infinitely forgettable company name. Oh yeah, and a new professional services organization. Almost forgot.

Borland, er, Inprise isn't alone in playing this high-technology marketing shell game. Microsoft is doing it with COM+, which has moved from an object model upgrade to a code name to an MTS update to, now, the "next generation of Windows NT services."

Oracle played the name game to the tune of Sedona, a project code name that was repositioned a dozen times before it was finally killed after two years. Not to mention Oracle's redefinition of "NC" as "any computer that runs a Web browser." And IBM is a master of birthing buzz words in lieu of serviceable enterprise deliverables. (Can you say "Workplace Shell" or "San Francisco"? Sure you can.)

But Borland, er, Inprise has taken it to a new level. Officials liked the name game so much, they changed the company. Now the company's Web site herald's "Borland + Visigenic = Inprise, the leader in enterprise computing." Sorry, but it will take a lot more than a new name, new logo, and a few quarters of "operating profits" to get there.

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