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This Week's Issue
Featured Whitepapers
- Metzler: The 2013 Application and Service Delivery Handbook
- Comparison of Cisco and ShoreTel Unified Communication Solutions
- Don't Get Stuck on Your Virtualization Journey: Where to Focus Next
- How Virtualization is Key to Managing Risk
- Real World Considerations for Implementing Desktop Virtualization eBook











Siemens Suite Upgrade: Better UC In Cloud, Mobile Devices
March 06, 2012
OpenScape Unified Communications Suite version 7, due out in June, has "call swipe" feature that lets users switch phones in mid call with one flick.
Harmon.ie, IBM Partner On Microsoft Outlook Integration
March 06, 2012
Social email developer focuses on email-based collaboration tools for business users.
Wrike Adds Workload View To Project Management Software
February 22, 2012
Managers can view assignment distribution to make better use of employee resources, resolve scheduling conflicts.
15 Tech Venture Capitalists Worth Knowing
October 12, 2011
Venture capitalists, whether part of a firm or independent angel investors, play an important role in financing tech innovation. These movers and shakers dominate venture funding.
14 Leading Social CRM Applications
May 17, 2011
Social CRM is a double-edged sword. It gives businesses a tremendous opportunity to easily communicate with consumers, rapidly answering questions and responding to concerns. But it also gives companies more chances to slip-up or to be perceived as being unresponsive or uncaring. That is why a growing number of organizations are stepping beyond the confines of traditional customer relationship management and incorporating social media into the next wave of CRM implementation.
Top 20 Enterprise Laser Printers
April 15, 2011
Demand for networked color laser printers continues to grow. They offer high-resolution, crisp text, and vivid colors, and are playing a greater role in businesses. But they face challenges: high-performance and lower cost inkjet printers and a weak economy that caused companies to look for ways to cut print costs or allocate those costs to departments. And there's still a big market for black and white printers. Most printers now meet Energy Star standards, which means energy efficiency isn't an effective sales pitch. So vendors have turned to features such as faster first page printing, better management tools, automated two-sided printing, and software that automatically turns the printer off after a pre-determined idle time.
SciQuest Refreshes Collaborative eProcurement
April 08, 2011
Enterprise-wide spending compliance and aggregate buying are among the features added to the on-demand procurement and supplier-management offering.
Social Media Influences Website Traffic Indirectly
April 08, 2011
Almost 20% of visits to company sites are prompted by social media, whereas less than 1% come via direct links, according to ForeSee study.
SugarCRM Boosts Social Customer Relationship Management Integration
April 06, 2011
The software maker announced it has extended the capabilities of its mobile apps, deepened its relationship with IBM, and acquired iExtensions CRM.
Facebook App Connects Buyers To Manufacturers' Resellers
April 04, 2011
Channel Intelligence's Where to Buy Facebook helps brands use the social network to direct consumers to the retailers that sell their wares.
Top 15 Cloud Collaboration Apps
April 04, 2011
Judging by the investments that developers -- both well-established and start-ups -- are making in the collaboration market, software vendors are paying more than lip service to the adage that no man is an island. Certainly, businesses are investigating -- and investing in -- tools that help employees brainstorm, locate each other, schedule meetings, and communicate via social networks. Collaboration technology itself covers a broad spectrum of devices, from instant messaging and email, to cell phones and videoconferencing equipment. The cloud empowers individuals to use these tools practically anywhere, further boosting corporate productivity and spurring investment. Here's 15 of the leading cloud collaboration applications.
Infor SharePoint Interface Connects Enterprise Apps
April 01, 2011
Workspace is a standard SharePoint-based user interface that ties together Infor business applications such as enterprise resource planning, business intelligence, and collaboration.
Telligent Connects With Microsoft Lync
March 31, 2011
The beta version of the company's community software includes presence, chat, VoIP, and the capability to initiate videoconferences from inside Lync.
Google Settles FTC Privacy Suit Over Buzz
March 30, 2011
Internet giant agrees to 20 years of third-party audits, as well as implementing programs to protect users' personal data and contacts.
Consona Adds Social Media To Knowledge Management
March 29, 2011
KM v8.0 captures information from a variety of sources such as social media, blogs, office suites, and other repositories to empower customer service to support clients.
Videoconferencing, Telepresence Spending To Double By 2015
March 28, 2011
Cisco-Tandberg, Avaya, Lifesize, and Polycom are focusing on conference room systems, projected as the area of greatest growth, according to Infonetics.
IBM Intros Social Media Analytics
March 25, 2011
The cloud-based Coremetrics Social and Unica email optimization suite help businesses assess the impact of social marketing initiatives.
Color Labs Offers Location-Based Photo Sharing App
March 24, 2011
The software generates a network of users based solely on proximity, and combines users' photographs from the same location and makes them viewable on social media sites such as Twitter.
Box Brings Content Management To The Cloud
March 23, 2011
ECM Cloud Connect can move information between more than 40 on-site enterprise content management systems like Microsoft SharePoint and EMC Documentum and Box's cloud platform.
ON24 Brings Social Media Capabilities To Webcasting Platform
March 22, 2011
The development environment uses widgets to add collaboration, training, and social network feed tools to online meetings.
Binfire Boosts Project Management In Collaboration App
March 21, 2011
The cloud-based software gets a real-time, interactive whiteboard, tagging, and free-form search.
Nuix Integrates E-Discovery With Lotus Notes
March 18, 2011
The software pulls data via Domino Extensible Language (DXL), IBM's preferred method of data-extraction for Lotus Notes, across both email and other Lotus Notes databases.
Executives Flock To LinkedIn
March 17, 2011
Corporate leaders are shying away from Twitter, Facebook, and other consumer-oriented sites and embracing LinkedIn and specialty business networks, according to the Society for New Communications Research.
Seesmic Desktop Adds Yammer Plug-In
March 17, 2011
Facebook, Twitter, and LinkedIn are among the social networking content streams available via the Seesmic client due to integration with Yammer.
SAP Adds OpenSocial API To StreamWork
March 16, 2011
Apps built with the social Web development standard can be made available to users of SAP's collaborative decision-making software.