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Debra Donston-Miller
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- The Government CIO 25: These influential and accomplished government IT leaders are finding ways to be cost efficient and still innovate.
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Featured Whitepapers
Featured Reports
Oracle Revises Social Offerings
March 12, 2013
Oracle SRM encourages customers to take platform, rather than point solution, approach to social relationship management.
Facebook's Revamped News Feed: 3 Things To Do
March 09, 2013
Any Facebook change -- even a good one -- can be disconcerting. Here's how to make a smooth transition to Facebook's redesigned News Feed.
Facebook News Feed: 5 Coolest Changes
March 08, 2013
Brighter, less cluttered and mobile-ready, Facebook's revamped News Feed has some positive improvements for users.
10 Ways To Foster Effective Social Employees
March 06, 2013
Social business tools can be used effectively, or they can be a huge time sink.
Google+ Social Sign-In Has Pros, Cons
March 02, 2013
Google+ Sign-In offers tighter mobile integration and additional controls. But will it allay user fears?
Did Yahoo's Mayer Slap Social In The Face?
February 27, 2013
Yahoo CEO Marissa Mayer's edict that all Yahoo employees must work in the office doesn't please social business technology fans. But Yahoo insists this is about much more than social.
8 LinkedIn Etiquette Mistakes
February 25, 2013
LinkedIn is not just another social network like Twitter where anything goes. Avoid these "don'ts" and avoid becoming a LinkedIn pariah.
LinkedIn Endorsements: Do's And Don'ts
February 25, 2013
Love them or hate them, you can't just ignore LinkedIn Endorsements. Here's expert advice on how to deal with social's new head-scratcher.
LinkedIn Jobs Gets A Search Boost
February 20, 2013
LinkedIn's makeover continues, but is the platform moving in the right direction?
3 Tips From Burger King, Jeep Twitter Hacks
February 20, 2013
In about 24 hours, the Twitter accounts of Burger King, Jeep and other well-known companies were hacked. Follow these three strategies to avoid a similar fate.
Why Mobile Twitter Users Are Different
February 13, 2013
Here's what your business needs to know about Twitter users who favor a mobile device most of the time, according to new research.
Facebook Graph Search: One Group's Early Lessons
February 13, 2013
Farm Sanctuary shares lessons learned during its first steps with Facebook's new search engine, including privacy considerations.
Facebook Connect Glitch Caused Website Outages
February 08, 2013
Facebook Connect problem created a domino effect on Thursday as companies that use the service saw visitors redirected from their sites.
5 Social Best Practices From Cisco
February 08, 2013
Cisco social chief shares advice on listening, engagement and more.
5 Social Lessons From Super Bowl XLVII
February 04, 2013
From the blackout to Beyonce to the actual game, this year's Super Bowl had much to teach about social business.
Facebook Card May Be Social Network's Killer App
February 01, 2013
Facebook Card stores money that can be spent at multiple retailers, which could broaden its gift card appeal.
Fortune 100 Graded On Social Prowess
February 01, 2013
Study also provides practical metrics for companies who want to gauge their own progress on social platforms.
5 Tips For Proactive Customer Engagement
January 30, 2013
When reaching out proactively to customers and potential customers, there's a fine line between helpful and creepy.
IBM Tools Point To Bigger Social Trend
January 28, 2013
As social features become standard in traditional IT products, companies must consider new security and training challenges.
5 Ways Social Media Makes B2B Sense
January 24, 2013
There are several ways you can -- and should -- use social to develop your business-to-business customer relationships.
Jive To Add Business Value To Social Platform
January 22, 2013
Jive's spring update will add a host of new features to help enterprises use social tools to further business agenda.
Is Facebook Making You Fat?
January 22, 2013
Research connects social media-induced self-esteem boosts to self-control. Consider these implications for business.
5 Things Facebook Graph Search Means For Business
January 16, 2013
Graph Search creates new social business opportunities, but not without some elbow grease. Here's what you must do to take advantage.
5 Secrets To Zuckerberg's Success
January 15, 2013
Mark Zuckerberg's Facebook adventure gets examined in a new book that doesn't shock, but serves as a social business primer.
Don't Let Spam Sabotage Your Social Brand
January 11, 2013
Impermium and TeleSign contend captcha is outdated, team to fight social spam.