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Lou Bertin
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This Week's Issue
Current Healthcare Issue
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- Healthcare CIO 20: Innovation is tough amid today's regulatory checklists. These leaders are getting it done.
- Lessons Learned: Boston area CIO John Halamka reflects on the marathon bombing
- And much more!
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Current Education Issue
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- Hacking Higher Ed: The cybersecurity challenge on college campuses lies as much with the students as with malicious outsiders.
- When Education Gets Too Virtual: Students can use technology to undermine the integrity of education.
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- Business Analytics for Midsize Businesses: Challenges and Benefits
Featured Reports
The Observer: Putting Common Sense Back Into The Equation
December 19, 2005
The United States must invest in math and science education, Lou Bertin says -- and park its political baggage.
The Observer: Treating Customer Data Like The Gold Mine It Is
October 17, 2005
Compliance rules may force companies to deal with 'gap management' and handle customer data the way it should have been treated all along, Lou Bertin says.
The Observer: Forget Fancy, Go With Functional -- We'll Be Watching
August 29, 2005
It's time to vote with our access fees and our patronage if businesses that promise connectivity don't deliver, says Lou Bertin.
The Observer: Fanning The Flames
May 30, 2005
The volatile combination of employment policy and a frustrated technology workforce is causing eruptions in the blogosphere, Lou Bertin says.
The Observer: Simplicity And Sound Execution Still Carry The Day
April 04, 2005
Despite the hoopla over synergistic marriages, it's plain, ol' pleasing the customer that keeps businesses going, Lou Bertin says.
The Observer: Adjust Expectations To Maintain Greatness
February 28, 2005
When things are going well is the time to look ahead and plan ahead, says Lou Bertin.
The Observer: Transformation Is The New Watchword
January 24, 2005
This year should be all about transforming the enterprise, says Lou Bertin, and refining big thinking to benefit the enterprise.
The Observer: The Many Roles Of A CIO
November 15, 2004
Add seductress and supplicant to the business roles such as IT strategist that a CIO must take on to be successful, says Lou Bertin.
The Observer: Here's Hoping This Group-Think Effort Is Full Of Wisdom
September 20, 2004
You may not think crowds necessarily are wise, but in this case, Lou Bertin says, collective experience can help craft a winning system if bureaucrats let it.
The Observer: Losing The War For Lack Of A Nail
August 30, 2004
Companies need to focus on the details as well as the big picture. Customer familiarity should not breed contempt, Lou Bertin says.
The Observer: Better Is Better, For Companies And Trade Shows
July 05, 2004
It's not always true that bigger is better, says Lou Bertin. Sometimes, bigger means too large to respond quickly to market shifts.
The Observer: The Bliss Of Consistency
May 24, 2004
It's time to break down the stubborn, near-indelible boundaries that still separate the business and IT sides of the house and keep good data from losing its way, says Lou Bertin.
The Observer: What Happened To Our Future?
May 03, 2004
Don't mortgage the future for short-term gains, Lou Bertin says, but keep technology firmly on fast-forward.
The Observer: The Next Step In Innovation Rests With Users
March 29, 2004
Innovation isn't dead and it isn't waiting for The Next Big Thing, says Lou Bertin. It's waiting for users to find new ways of applying the many existing technologies.
The Observer: Nuts-Behind-The-Wheel Must Accept Blame--And Change Behavior
February 23, 2004
We can lay the blame for buggy software and rampant viruses elsewhere, but Lou Bertin says individuals must step up and take responsibility for security, too.
The Observer: Of Sealing Wax And Cabbages, Of Innovators And Copycats
January 12, 2004
Being fashionable often benefits those who imitate, says Lou Bertin, but it's time to look at change and change agents and see just who's worth imitating.
The Observer: The Red And The Blue
December 08, 2003
Look ahead to grid computing and open source or you'll be left to deal with a morass of legacy systems, Lou Bertin says.
The Observer: Outsourcing Debate Must Move Beyond Cost
October 27, 2003
Outsourcing has proven its usefulness as a cost cutter. Now, says Lou Bertin, it's time to look at its strategic value and the long-term ramifications for IT.
The Observer: It's That Vision Thing Again
September 08, 2003
No matter how strong the technology or how astute the business plan, neither will carry the day without visionary people, Lou Bertin says.
The Observer: Wi-Fi's Got Legs, But We've Got To Make It Walk
August 04, 2003
Forget the benefit-add, says Lou Bertin. We have a chance to shape wireless without a dominant market player calling the shots.
The Observer: Progress By Any Other Name
June 16, 2003
Keep the best of the new in the drive to be more efficient, says Lou Bertin.
The Observer: Exposing And Fixing Weaknesses
March 24, 2003
Go along to get along? That doesn't have to be the plan any longer with integration, says Lou Bertin.
The Observer: IT's Own Hallowed Trinity
February 03, 2003
Three issues--manageability, choice, and security--are forever twined and are remaking the IT world, says Lou Bertin.
The Observer: Gerstner's Gift To IBM
December 02, 2002
Give me a vision and I'll sit and talk to customers about it for three hours in a conference room. Wrong, shouts Lou Bertin.
The Observer: Agile Is As Agile Does
October 28, 2002
All organizational change has at its root the insight of a single individual, writes industry observer Lou Bertin. And there's room for optimism that even government understands this.