InformationWeek Stories by Dino Londishttp://www.informationweek.comInformationWeeken-usCopyright 2012, UBM LLC.2013-05-01T11:06:00Z10 Top Password ManagersTired of being stuck in password hell? Consider these password managers that balance security with convenience.http://www.informationweek.com/security/client/10-top-password-managers/240153906?cid=RSSfeed_IWK_AuthorsIn 2011, <a href="http://asmarterplanet.com/blog/2011/12/the-next-5-in-5-you-will-never-need-a-password-again.html">IBM predicted</a> that in five years we will not be using passwords to access secure resources such as ATMs and PCs. Instead of entering a PIN or typing a username and password into a PC, we will simply look into a camera or speak a name into a microphone, because our eyes and voices are unique, IBM says. <P> Biometric recognition replaces the entry point for what password managers are already doing today. Companies such as RoboForm and LastPass provide a platform that requires only one complex password to access your secure websites, credit card information and even documents that you keep inside an encrypted database. Depending on the platform, the database could be stored locally, on the company's servers or even in Dropbox. <P> Some password managers use browser extensions that keep your data in a local profile, syncing with a cloud server. Because the data is encrypted and transferred through a secure connection, you can be reasonably confident that your data is safe. <P> Other password managers keep your data on a thumb drive you carry around from computer to computer. With this approach you always know where your data is -- as long as you don't leave it in a PC and walk away. <P> Some products are free and charge for a mobile premium; others are subscription-based or charge single flat fee. One product, Dashlane, rewards you when you use its service by awarding points you can use to earn discounts on future purchases. <P> Some password managers offer two-factor authentication, requiring a smartcard as well as your password to log in. With this type of two-factor authentication, even if your password is decrypted, hackers still can't access your account -- but neither can you, if you don't have your smartcard. That's why this type of authentication is usually offered as an option; most customers prefer a less-strict password management service. <P> All password managers do have one thing in common: They require you to remember one complex password. But complex should not mean hard to remember; it could be a sentence, for example. If you forget your master password, after all, you can't access your data -- and since the company that developed your password manager doesn't have it, you'll have to reset all your passwords and start over. <P> Password managers also generate complex passwords, provide import and export tools, allow for simple notes and automatically complete online forms for more efficient online checkout. Here are 10 password manager tools worth considering.<a href="https://lastpass.com/index.php?fromwebsite=1">LastPass</a> is often the first name mentioned when people discuss password managers. Founded in April 2008, when the major contenders in end-user password management were RoboForm, 1Password and KeePass, LastPass works on virtually every operating system. On the desktop, it installs on the browser as an extension, so you might need to provide explicit permission to let it run. <P> LastPass automatically fills out forms, allows for import and export, and permits sharing of passwords through the Internet (a better alternative than using plain text email, which is insecure). It also lets you create and keep simple notes, generate complex passwords, and create a USB key using Google Authenticator Support. <P> The premium version of LastPass costs $12 a year, which buys you mobile support even for WebOS. You also get multi-factor authentication via <a href="http://www.yubico.com/">YubiKey</a>, which you use like a USB thumb drive. LastPass also offers a credit monitoring service that will send email alerts when your credit report is modified. <P> Finally, LastPass for Android has a custom input method that automatically fills in your username and password when you log into apps such as Facebook. <P> <strong>Price:</strong> Free for desktop, $12/year for mobile <P> <strong>RECOMMENDED READING:<strong> <P> <a href="http://www.informationweek.com/security/management/twitter-two-factor-authentication-too-li/240153672">Twitter Two-Factor Authentication: Too Little, Too Late?</a> <P> <a href="http://www.informationweek.com/security/application-security/want-stronger-passwords-try-bad-grammar/240147348"> Want Stronger Passwords? Try Bad Grammar </a> <P> <a href="http://www.informationweek.com/security/vulnerabilities/6-password-security-essentials-for-devel/240005770">6 Password Security Essentials For Developers</a> <P> <a href="http://www.informationweek.com/security/attacks/5-ways-to-solve-the-password-reset-probl/240005425">5 Ways To Solve The Password Reset Problem</a> <P> <a href="http://www.informationweek.com/security/attacks/8-ways-to-avoid-getting-your-life-hacked/240005151">8 Ways To Avoid Getting Your Life Hacked</a> <P> <a href="http://www.informationweek.com/security/client/7-tips-to-toughen-passwords/240001775"> 7 Tips To Toughen Passwords </a> <P><a href="http://www.securitycoverage.com/passwordgenie/overview.php">Password Genie</a> extends beyond passwords and PINs, serving as an information management app -- especially for travelers. <P> "[Password Genie] serves as a mobile vault for people's personal information, from passwords and websites to insurance cards, frequent flyer information and hotel/rental car numbers," said Edward K. Barrett, VP of marketing and communications for Password Genie. "People need this information accessible from everywhere they go." <P> There isn't a basic version of the software -- Password Genie customers get full access to all the features. The app stores passwords and personal information so you can use auto-form fill functions to easily open secure websites. Password Genie also provides space to store personal information such as PINs, credit card information and even birthday reminders. <P> Password Genie is a mobile-first platform, but it does offer integration with a desktop client. <P> <strong>Price:</strong> $19.95/year (free 30-day trial) <P> <strong>RECOMMENDED READING:<strong> <P> <a href="http://www.informationweek.com/security/management/twitter-two-factor-authentication-too-li/240153672">Twitter Two-Factor Authentication: Too Little, Too Late?</a> <P> <a href="http://www.informationweek.com/security/application-security/want-stronger-passwords-try-bad-grammar/240147348"> Want Stronger Passwords? Try Bad Grammar </a> <P> <a href="http://www.informationweek.com/security/vulnerabilities/6-password-security-essentials-for-devel/240005770">6 Password Security Essentials For Developers</a> <P> <a href="http://www.informationweek.com/security/attacks/5-ways-to-solve-the-password-reset-probl/240005425">5 Ways To Solve The Password Reset Problem</a> <P> <a href="http://www.informationweek.com/security/attacks/8-ways-to-avoid-getting-your-life-hacked/240005151">8 Ways To Avoid Getting Your Life Hacked</a> <P> <a href="http://www.informationweek.com/security/client/7-tips-to-toughen-passwords/240001775"> 7 Tips To Toughen Passwords </a><a href="https://splashid.com/">SplashID</a> bills itself as the best-selling password manager, with more than one million users. Focusing on mobile, SplashID Safe supports virtually all mobile OSes: Blackberry, Android, iOS, Windows Phone, WebOS and PalmOS. It also has a client for Windows and Mac. <P> SplashID Safe operates differently than the browser-based plugins, requiring no installation at all. Rather, SplashData sends you a $29.95 4-GB key-shaped USB device. Simply plug the key into any computer, enter your password and SplashID Safe will launch your data. The app securely stores your usernames, passwords, account numbers, and any records you need to remember and keep secure. <P> The desktop and mobile versions of SplashID Safe are sold separately (you don't need to have both), and the two versions sync with each other. <P> <strong>Price:</strong> $19.95 for desktop, $9.95 for mobile <P> <strong>RECOMMENDED READING:<strong> <P> <a href="http://www.informationweek.com/security/management/twitter-two-factor-authentication-too-li/240153672">Twitter Two-Factor Authentication: Too Little, Too Late?</a> <P> <a href="http://www.informationweek.com/security/application-security/want-stronger-passwords-try-bad-grammar/240147348"> Want Stronger Passwords? Try Bad Grammar </a> <P> <a href="http://www.informationweek.com/security/vulnerabilities/6-password-security-essentials-for-devel/240005770">6 Password Security Essentials For Developers</a> <P> <a href="http://www.informationweek.com/security/attacks/5-ways-to-solve-the-password-reset-probl/240005425">5 Ways To Solve The Password Reset Problem</a> <P> <a href="http://www.informationweek.com/security/attacks/8-ways-to-avoid-getting-your-life-hacked/240005151">8 Ways To Avoid Getting Your Life Hacked</a> <P> <a href="http://www.informationweek.com/security/client/7-tips-to-toughen-passwords/240001775"> 7 Tips To Toughen Passwords </a>If each password manager addresses a particular user pet peeve, <a href="http://www.roboform.com/">Roboform</a>'s is the tedious process of entering usernames, passwords and other information to log into websites and fill out forms. RoboForm securely stores passwords, credit card and personal information on your computer only; it does not transfer data to the cloud. The app allows for multiple profiles -- handy for families and household use -- as well as alternate addresses and even pseudonyms. <P> The entry-level version of RoboForm is not subscription-based, while RoboForm Everywhere starts at $9.95 annually, which lets you run RoboForm on any number of computers. RoboForm2Go, an encrypted USB drive, can be used on up to three USB keys. <P> <strong>Price:</strong> RoboForm Desktop: $29.95 (free 30-day trial) <P> RoboForm Everywhere: $9.95 first year, $19.95 subsequent years <P> RoboForm2Go: $39.95 <P> <strong>RECOMMENDED READING:<strong> <P> <a href="http://www.informationweek.com/security/management/twitter-two-factor-authentication-too-li/240153672">Twitter Two-Factor Authentication: Too Little, Too Late?</a> <P> <a href="http://www.informationweek.com/security/application-security/want-stronger-passwords-try-bad-grammar/240147348"> Want Stronger Passwords? Try Bad Grammar </a> <P> <a href="http://www.informationweek.com/security/vulnerabilities/6-password-security-essentials-for-devel/240005770">6 Password Security Essentials For Developers</a> <P> <a href="http://www.informationweek.com/security/attacks/5-ways-to-solve-the-password-reset-probl/240005425">5 Ways To Solve The Password Reset Problem</a> <P> <a href="http://www.informationweek.com/security/attacks/8-ways-to-avoid-getting-your-life-hacked/240005151">8 Ways To Avoid Getting Your Life Hacked</a> <P> <a href="http://www.informationweek.com/security/client/7-tips-to-toughen-passwords/240001775"> 7 Tips To Toughen Passwords </a> <P><a href="https://www.dashlane.com/">Dashlane</a> -- which promises instant logins and checkouts -- earned a place in <i>Popular Science</i>'s "Best of What's New in 2012." <P> Offering many features that extend beyond password management, Dashlane incorporates social into its product by use of a points system that rewards you for securing passwords or storing online receipts. You can then use the points to unlock premium features, get free iOS apps and more. <P> Dashlane facilitates online shopping through use of easy-to-understand color-coded information, enabling users to complete online transactions by clicking a few tabs. <P> The basic version offers all the features of premium, but with limited support, a limited number of notes, and no mobile help. The premium account also includes all future premium features. Version 1.6 introduced Dashlane Courier, a secure way to transfer confidential data. <P> Dashlane is available for Windows, Mac, iPhone and Android. <P> <strong>Price:</strong>$4.99/month or $39.99/year <P> <strong>RECOMMENDED READING:<strong> <P> <a href="http://www.informationweek.com/security/management/twitter-two-factor-authentication-too-li/240153672">Twitter Two-Factor Authentication: Too Little, Too Late?</a> <P> <a href="http://www.informationweek.com/security/application-security/want-stronger-passwords-try-bad-grammar/240147348"> Want Stronger Passwords? Try Bad Grammar </a> <P> <a href="http://www.informationweek.com/security/vulnerabilities/6-password-security-essentials-for-devel/240005770">6 Password Security Essentials For Developers</a> <P> <a href="http://www.informationweek.com/security/attacks/5-ways-to-solve-the-password-reset-probl/240005425">5 Ways To Solve The Password Reset Problem</a> <P> <a href="http://www.informationweek.com/security/attacks/8-ways-to-avoid-getting-your-life-hacked/240005151">8 Ways To Avoid Getting Your Life Hacked</a> <P> <a href="http://www.informationweek.com/security/client/7-tips-to-toughen-passwords/240001775"> 7 Tips To Toughen Passwords </a>Security Everywhere, made by <a href="https://www.msevensoftware.com/">mSeven Software</a>, is a sync and security architecture that integrates with third-party cloud storage services. Currently it integrates only with Dropbox, but according to the company's website, support for iCloud is in development and other cloud systems are under consideration. <P> Security Everywhere uses industry-standard 256-bit Blowfish encryption, 256-bit SHA password hash, file compression and enforcement of minimum sync passwords to keep data safe even if your Dropbox account is compromised. <P> mSecure's password manager comes with 17 standard templates for Web logins, credit cards, email accounts and frequent flyer numbers. You can also create custom templates with an unlimited number of fields. The app allows you to categorize records into groups and mark favorite records for fast access. <P> On mobile devices, you can auto-lock the screen after a set time and set the self-destruct feature to wipe data after a set number of incorrect password attempts. You can also share records via email, SMS or clipboard, and auto-backup encrypted data to an SD card. <P> The password generator creates stronger passwords that include symbols, upper- and lower-case, alpha-numeric combinations and more. <P> mSecure runs on Windows Mac OS iOS and Android. <P> <strong>Price:</strong> <P> Desktop: $19.99 <P> Android and iOS: $9.99 <P> <strong>RECOMMENDED READING:<strong> <P> <a href="http://www.informationweek.com/security/management/twitter-two-factor-authentication-too-li/240153672">Twitter Two-Factor Authentication: Too Little, Too Late?</a> <P> <a href="http://www.informationweek.com/security/application-security/want-stronger-passwords-try-bad-grammar/240147348"> Want Stronger Passwords? Try Bad Grammar </a> <P> <a href="http://www.informationweek.com/security/vulnerabilities/6-password-security-essentials-for-devel/240005770">6 Password Security Essentials For Developers</a> <P> <a href="http://www.informationweek.com/security/attacks/5-ways-to-solve-the-password-reset-probl/240005425">5 Ways To Solve The Password Reset Problem</a> <P> <a href="http://www.informationweek.com/security/attacks/8-ways-to-avoid-getting-your-life-hacked/240005151">8 Ways To Avoid Getting Your Life Hacked</a> <P> <a href="http://www.informationweek.com/security/client/7-tips-to-toughen-passwords/240001775"> 7 Tips To Toughen Passwords </a><a href="http://keepass.info/">KeePass</a>, the only open-source app on our list, is a password manager for users who know their way around a PC. For example, when you install KeePass, a wizard asks you where you want to store your database. KeePass makes that database easily portable -- you can transfer it to a USB drive and connect to another PC. AES and 256-bit Blowfish encryption provide reasonable assurance that your data won't be compromised if the drive is lost or stolen. You can also keep it in the cloud provider of your choice. The mobile and desktop apps synchronize directly to Dropbox or Google Drive. <P> KeePass is lightweight -- it doesn't store file entries, registry keys or INI files on your PC, and it even clears the clipboard on exit when the enhanced clipboard protection option is enabled. KeePass is OSI-certified. <P> Open-source software for a password manager has pros and cons. On the plus side, it lets savvy users check the code to ensure the software performs as advertised and there are no backdoors. This is good for coders who like to tweak a setting or two; for example, choosing different encryption algorithms. On the other hand, granular features are not necessarily what most users want in a password manager. <P> KeePass is available for Windows, Mac OS X, PocketPC and Smart Devices, Windows Phone 7, iPhone/iPad, Android, BlackBerry, and Palm OS. <P> <strong>Price:</strong> Free (donations accepted) <P> <strong>RECOMMENDED READING:<strong> <P> <a href="http://www.informationweek.com/security/management/twitter-two-factor-authentication-too-li/240153672">Twitter Two-Factor Authentication: Too Little, Too Late?</a> <P> <a href="http://www.informationweek.com/security/application-security/want-stronger-passwords-try-bad-grammar/240147348"> Want Stronger Passwords? Try Bad Grammar </a> <P> <a href="http://www.informationweek.com/security/vulnerabilities/6-password-security-essentials-for-devel/240005770">6 Password Security Essentials For Developers</a> <P> <a href="http://www.informationweek.com/security/attacks/5-ways-to-solve-the-password-reset-probl/240005425">5 Ways To Solve The Password Reset Problem</a> <P> <a href="http://www.informationweek.com/security/attacks/8-ways-to-avoid-getting-your-life-hacked/240005151">8 Ways To Avoid Getting Your Life Hacked</a> <P> <a href="http://www.informationweek.com/security/client/7-tips-to-toughen-passwords/240001775"> 7 Tips To Toughen Passwords </a><a href="http://www.trendmicro.com/us/home/products/directpass/index.html">DirectPass</a>, one of several security products from Trend Micro, includes the same features most password managers offer, and one the others don't: a single master password. It also provides password generation, a 256-bit AES encrypted form filler, encrypted secure notes and browser integration. Also bundled with DirectPass is a feature called Secure Browser, which is designed for online banking and financial websites. <P> DirectPass is available for Windows, Android and iOS. <P> <strong>Price:</strong> All features are free for five passwords; for unlimited passwords $9.95/year or $16.95/2 years <P> <strong>RECOMMENDED READING:<strong> <P> <a href="http://www.informationweek.com/security/management/twitter-two-factor-authentication-too-li/240153672">Twitter Two-Factor Authentication: Too Little, Too Late?</a> <P> <a href="http://www.informationweek.com/security/application-security/want-stronger-passwords-try-bad-grammar/240147348"> Want Stronger Passwords? Try Bad Grammar </a> <P> <a href="http://www.informationweek.com/security/vulnerabilities/6-password-security-essentials-for-devel/240005770">6 Password Security Essentials For Developers</a> <P> <a href="http://www.informationweek.com/security/attacks/5-ways-to-solve-the-password-reset-probl/240005425">5 Ways To Solve The Password Reset Problem</a> <P> <a href="http://www.informationweek.com/security/attacks/8-ways-to-avoid-getting-your-life-hacked/240005151">8 Ways To Avoid Getting Your Life Hacked</a> <P> <a href="http://www.informationweek.com/security/client/7-tips-to-toughen-passwords/240001775"> 7 Tips To Toughen Passwords </a>Well-known security tool vendor Norton offers <a href="https://identitysafe.norton.com/">Identity Safe</a>. Along with standard features such as support for multiple browsers, iOS and Android support, a form filler and unlimited notes, Identity Safe includes Safe Web, a browser extension that alerts you when a site might not be what it appears to be. <P> Norton Identity Safe is a free download, with no premium upgrade, but you'll need to link it to a new or existing Norton account. <P> <strong>Price:</strong> Free for desktop, iOS and Android <P> <strong>RECOMMENDED READING:<strong> <P> <a href="http://www.informationweek.com/security/management/twitter-two-factor-authentication-too-li/240153672">Twitter Two-Factor Authentication: Too Little, Too Late?</a> <P> <a href="http://www.informationweek.com/security/application-security/want-stronger-passwords-try-bad-grammar/240147348"> Want Stronger Passwords? Try Bad Grammar </a> <P> <a href="http://www.informationweek.com/security/vulnerabilities/6-password-security-essentials-for-devel/240005770">6 Password Security Essentials For Developers</a> <P> <a href="http://www.informationweek.com/security/attacks/5-ways-to-solve-the-password-reset-probl/240005425">5 Ways To Solve The Password Reset Problem</a> <P> <a href="http://www.informationweek.com/security/attacks/8-ways-to-avoid-getting-your-life-hacked/240005151">8 Ways To Avoid Getting Your Life Hacked</a> <P> <a href="http://www.informationweek.com/security/client/7-tips-to-toughen-passwords/240001775"> 7 Tips To Toughen Passwords </a> <P><a href="http://www.mylok.com/">MyLOK+</a> provides two-factor authentication out of the box. It does not store data in the cloud or on the PC, nor does it modify any files on the PC. The fully encrypted USB drive serves as a repository for any document format. Once you've set a master password, MyLOK+ remembers the usernames and passwords for all your websites. <P> MyLOK+ is available for both Windows and Mac and offers features such as a random password generator, auto-login, browser plugins, an automatic form filler and more. <P> One caveat: If you do not have your MyLOK+ device, you will need to know your username and password to access your sites. That means that if you use the password generator to create a random alpha-numeric string and then forget the device at home, you're essentially locked out unless you reset your passwords. Another concern for USB devices in corporate environments is that many organizations lock down USB drives in order to control and protect their intellectual property and to protect against viruses. <P> <strong>Price:</strong> $189 <P> <strong>RECOMMENDED READING:<strong> <P> <a href="http://www.informationweek.com/security/management/twitter-two-factor-authentication-too-li/240153672">Twitter Two-Factor Authentication: Too Little, Too Late?</a> <P> <a href="http://www.informationweek.com/security/application-security/want-stronger-passwords-try-bad-grammar/240147348"> Want Stronger Passwords? Try Bad Grammar </a> <P> <a href="http://www.informationweek.com/security/vulnerabilities/6-password-security-essentials-for-devel/240005770">6 Password Security Essentials For Developers</a> <P> <a href="http://www.informationweek.com/security/attacks/5-ways-to-solve-the-password-reset-probl/240005425">5 Ways To Solve The Password Reset Problem</a> <P> <a href="http://www.informationweek.com/security/attacks/8-ways-to-avoid-getting-your-life-hacked/240005151">8 Ways To Avoid Getting Your Life Hacked</a> <P> <a href="http://www.informationweek.com/security/client/7-tips-to-toughen-passwords/240001775"> 7 Tips To Toughen Passwords </a>2013-03-14T08:00:00ZHow BYOD Can Complicate SupportUsing an iPhone for dictation should be easy, right? In one case this BYOD effort failed badly, with one defunct company and an interoperability fiasco.http://www.informationweek.com/byte/personal-tech/consumer-services/how-byod-can-complicate-support/240150754?cid=RSSfeed_IWK_Authors<P>Advocates of Bring Your Own Device (BYOD) and consumerization have promised it would improve employee productivity because they can choose the device they want and access the data from anywhere they want. IT departments have resisted BYOD and consumerization, however, because their perception is they lose control of testing, the upgrade cycle, the data or even understanding fundamentally how the application works. The ease of use for the user creates an additional burden for the IT staff. Here's a perfect example.</p> <P> <p><center><img src="http://twimgs.com/informationweek/byte/commentary/2013-March/Phillips-Dictation-hardware.png" ></center></p> <P> <P>When I went to work in the IT department of my law firm, I inherited the maintenance and support of a conventional, PC-based dictation package called Philips SpeechExec. It's two clients: one for the person dictating and the other the transcriber. We didn't have enough SpeechExec users to justify the enterprise version, so each setup was a standalone. Any desktop admin will tell you trying to deploy multiple stand-alone packages comes with a built-in set of problems. The money you save from the cheaper product is more than spent on support. </p> <P> <P>When we migrated to Windows 7, I saw an opportunity to take advantage of the BYOD. Instead of carrying around a $500 dictation recorder, attorneys could download an app and dictate from their iOS or Droid device. Where they once had to return to the office and sync it, now they could send an email using their corporate account. </p> <P> <P>I told an attorney in a branch office to go to the iOS app store and download iProRecorder. I had been testing and using it for months and one of the attorneys -- who was a early adopter -- was happy with it. It was $1.99. </p> <P> <P>The attorney emailed me and was annoyed because it wasn't in the app store. I looked and he was right. In fact, it had been removed from on my iPad. I called that early adopter attorney and it was also gone from his iPhone. He was more annoyed because he had lost a dictation. Not only was the app removed without warning, so was his work. </p> <P> <P>iProRecorder, made by BIAS went out of business in June of 2012. Its website thanked customers for their business, but diminishing sales forced the BIAS to shutter its virtual doors and no longer offer support. <P> <P>So I'm looking pretty dumb now and I had to find a new dictation program that met our needs without the cool comfort I had from the months of testing iProRecorder. Now I was scrambling for a solution. </p> <P> <p><center><img src="http://twimgs.com/informationweek/byte/commentary/2013-March/Reel-to-reel-tape-deck.png" /></center></p> <P> <P>I next chose <a target="_blank" href=" https://itunes.apple.com/us/app/dictate-on-demand-mobile-light/id443698101?mt=8">Dictate on Demand</a>. It was lightweight and had some easy editing features and reasonable compression. Best of all it could be read by the secretary's Olympus DSS transcribing software. I did all the usual testing, making sure that a dictation can be created modified, saved, sent, received and finally opened with Olympus DSS Player Pro Transcribe. It worked on my PC and on the test secretary's PC. What could go wrong? </p> <P> <P>Two days later I got a call that the attorney sent the dictation, but his secretary never got it. Why? Because it was over 10MB and was stripped by the Exchange server. So where was it? Fortunately, it was still on the iPhone. I set up the file to compress before sending so this nine-minute dictation could squeeze through the mail server. It did, but the compression software had converted it from a WAV file to an M4a! That's when I find out the Olympus DSS Player Pro does not read M4a files. This isn't something I wanted to learn with the secretary looking over my shoulder. All that testing was for naught.</p> <P> <P>To further complicate matters, I only had an iPad first generation and couldn't reliably test the apps because iOS tops out at version 5.1 and current iPads run 6.1. I borrowed a newer one from the company and had to use the corporate account to download and test, somewhat under pressure to find a replacement app. </p> <P> <P>For the attorneys who could not wait, I had to return their old hardware and software so they could continue dictating while I hunted for a solution. I finally found <a target="_blank" href=" https://itunes.apple.com/us/app/dictamus-dictate-send/id305870342?mt=8">Dictamus</a>, a German product that was reasonably priced at $16.99 and met all our requirements for encryption, compression and being able to be read by the secretary's transcription software. </p> <P> <P>End of nightmare. </p> <P> <P>Because we're now working in a hybrid CoIT environment, the employee is part of the testing cycle, something they're not accustomed to and something IT admins would rather not involve them with. We want to thoroughly test something, deploy and forget. Employees are not used to the many testing iterations that IT performs on a regular basis. They've been conditioned to believe that when they get the software tools, they're absolutely ready. And because mom and pops like BIAS can go out of business and take your data with them, IT could have more surprises than usual on a Monday morning. </p>2013-03-04T13:27:00ZMicrosoft Surface Pro: A First LookThe Microsoft Surface Pro is the most famous of the hybrid tablet/notebook systems running Windows 8. We know what the competition from Dell, Asus, Acer and HP offers, so does the Surface Pro hold up?http://www.informationweek.com/byte/personal-tech/tablets/microsoft-surface-pro-a-first-look/240149929?cid=RSSfeed_IWK_Authors<P>I'm the perfect customer for a <a target="_blank" href="http://www.microsoft.com/Surface/en-US/surface-with-windows-8-pro/home">Microsoft Surface Pro</a>. I have a three-year-old Asus Eee PC Netbook that gets about four-plus hours of continuous use on its second battery. I also have a first generation iPad that Apple doesn't update anymore. I've been eying an iPad mini, but can't justify the price for essentially something I already have. And for the cost of an Ultrabook &#8211; which I've been also been considering &#8211; the Surface would be a replacement tablet and a netbook/Ultrabook.</p> <P> <p><img src="http://twimgs.com/informationweek/byte/reviews/2013-March/surface-pro-review-1.jpg" /><div style="margin:4px 0 0 0; padding:0; color:#009999; font-size:small; ;font-style: italic; text-align:right;">Quick, which one is my three-year-old Asus Eee Netbook?</div></p> <P> <P>I spent the day with a freshly unboxed Microsoft Surface trying to talk myself into buying one. It came to me because an attorney at the law firm I work at had gotten it that day and wanted me to set it up. He wanted it for two reasons: to take hand written notes, and markup PDFs during his commute. He knew enough to wait for the Pro because he didn't want the limitations of RT.</p> <P> <P>When I was finished installing the apps and setting it up for remote access, the attorney was happy with his Surface. But was it right for me? I decided to take it for a test ride.</p> <P> <P>The TypeCover keyboard has a solid feel just by nature of its placement. It's just a few millimeters above the desk I'm typing on. Typically, when typing on netbooks or a laptop, I'm typing on a keyboard that sits above the computers' chassis, making the feel a bit mushy. Typing on the Surface Pro keyboard is rock solid.</p> <P> <P>The lack of a hinge on the Surface Pro created a problem that might be unique to me. I like to carry my netbook around, cradling it with one hand and typing and moving the mouse the other. Because this netbook is so small, it's sort of like having a tablet with a keyboard. With a touch screen and such a small form factor, I could type and swipe as needed. Because the surface has no spine to keep the screen in place I would lose the ability to roam with the keyboard attached. Most competitors, like <a target="_blank" href="http://us.acer.com/ac/en/US/content/series/iconia-tab-w">Acer's Iconia W510</a> and <a target="_blank" href="http://www.samsung.com/global/ativ/ativ_pc.html">Samsung's ATIV Smart PC</a>, have their keyboards locked and variable hinges to adjust the angle so that wouldn't be a problem.</p> <P> <P>That also highlights another limitation of the Surface Pro. The kickstand allows for only one viewing angle. In rooms with florescent lights, you'll want the option to adjust the angle so it doesn't reflect the light.</p> <P> <P>One of the questions I had about the kickstand is how would it behave, literally, as a laptop. Would the kickstand work on my thighs as effectively as on a table? Well, it was adequate. It didn't fall over, but I had to keep my legs closer together than I would with a netbook.</p> <P> <P>It also got pretty hot. I had installed two apps from the &#8211; I'm still calling it &#8211; Metro interface, and did a bit of web surfing only to research an app I thought would be best for marking up PDFs. So I wasn't really stressing the processor, but about an inch below the camera, just above the center of the tablet, it got hot. It wasn't too hot to handle, but much hotter than my iPad 1 or 2 ever got. And it is in a place where the tips of your fingers are when holding the tablet alone.</p> <P> <p>The applications behaved differently with the physical keyboard attached and detached. One of the habits that iOS has spoiled for me is adding a period after hitting the space bar twice &#8211; never mind that it's not Associated Press (AP) style &#8211; that little feature forces me to remember to add the period when I'm typing on a keyboard. The Surface tablet &#8211; minus the keyboard &#8211; behaves like iOS, but when I attached the physical keyboard it acted like a conventional Windows app.</p> <P> <p><div style="margin:0; padding: 0 0 5px 5px; width:309px; float:right; text-align:center;"><img alt="" src="http://twimgs.com/informationweek/byte/reviews/2013-March/surface-pro-review-2.jpg" alt="Microsoft Surface Pen" hspace="0" vspace="0" border="0" /><div style="margin:4px 0 0 0; padding:0; color:#990000; font-weight:bold;">The Surface Pen</div></div> To mark up the PDFs and make those handwritten notes, the attorney bought <a target="_blank" href="http://www.microsoft.com/Surface/en-US/accessories/home#pen">the Surface Pen</a>. It's magnetic and mounts with a click to the chassis exactly where the power supply also clicks in place. So you can't simultaneously charge it and mount the pen. <b><i>[Update: An earlier version of this review indicated that the Surface Pen cost $30 extra. The pen is bundled with Surface Pro. Additional pens cost $29.99 each]</i></b></p> <P> <p>I enjoyed playing with the Microsoft Surface Pro and my day with it answered all my questions. It's not for me, but it is a smart form factor and it started me truly considering its competitors. The Acer Iconia W510, for example, has a whopping 18 hours of battery life with the keyboard attached compared to only four to five hours for the Surface Pro. At $749 it's also cheaper than the Pro by $150. So for the price of a cheap ultrabook Ultrabook, I would get a replacement tablet and a replacement netbook.</p> <P> <p>And Acer is not the only competitor. See <a href="http://www.informationweek.com/byte/personal-tech/tablets/more-hybrid-tabletnotebooks-vs-microsoft/240147022">this article</a> where I compare the specs to all the hybrids. So it's back to the drawing board in my hunt for a new replacement tablet.</p>2013-02-15T08:49:00ZMicrosoft Surface Pro Fails iFixit&#8217;s Repairability TestGadget repair site iFixit finds Microsoft Surface Pro virtually unrepairablehttp://www.informationweek.com/byte/personal-tech/tablets/microsoft-surface-pro-fails-ifixits-repa/240148610?cid=RSSfeed_IWK_AuthorsThe team at gadget repair site iFixit dug below the Surface to find out what's inside Microsoft's flagship product. It discovered a device sealed so tight that it is virtually unrepairable. <P> <a href="http://www.ifixit.com/Teardown/edit/12842/44086">Click here for the complete iFixit report.</a> <img src="http://twimgs.com/informationweek/byte/news/2013-Feb/surface-pro-ifixit-1.jpg.jpeg"> The display alone took an experienced hardware technician an hour to remove mainly because it is attached with a tar-like adhesive that required a careful removal with a heat gun and guitar picks. The technician found that the battery is also nearly impossible to remove and replace because it&#8217;s hidden behind the motherboard and was itself glued to the chassis. The solid state drive (SSD) is removable, &#8220;but you risk killing your tablet by trying to open it,&#8221; the site warns. <P> <img src="http://twimgs.com/informationweek/byte/news/2013-Feb/surface-pro-ifixit-2.jpg.jpeg"> <P> iFixit said there is no shortage of screws in the Surface Pro. Twenty-nine screws held the front and rear plates together and 90 screws in total throughout the device. <P> It concluded that "unless you perform the opening procedure 100 percent correctly, chances are you'll shear one of the four cables surrounding the display perimeter effectively destroying the tablet.&#8221; <P> The Microsoft Surface Pro earned iFixit&#8217;s worst rating for repairability: a 1 of 10. It says no other tablet has scored that low. <P>2013-02-14T11:51:00ZSiri, Order Me a Vertu TiVertu introduces the $6,000 Ti smartphone -- complete with concierge services -- for those with discerning taste and preferenceshttp://www.informationweek.com/byte/personal-tech/smart-phones/siri-order-me-a-vertu-ti/240148595?cid=RSSfeed_IWK_Authors<p>Vertu, which has been in the business of selling premium phones and phone services for 10 years has introduced the Ti, an Android-based phone that retails for $6,000, meaning now your smartphone can be a smug phone. <P> <p><div style="margin:0; padding: 0 0 5px 5px; width:190px; float:right; text-align:center;"><img src="http://twimgs.com/informationweek/byte/news/2013-Feb/vertu-ti-image1.jpg" alt="Vertu Ti" hspace="0" vspace="0" border="0" /></div> Vertu's CEO, Perry Oosting, told the BBC that it recently chose Android over Window as a platform because Android was more established. The company is migrating away from the Symbian OS after it broke away from Nokia, he said. <P> <p>Geared not surprisingly, at a high-end, niche market, the Ti has a 1.7 GHz processor, 64GB of memory, an 8MP camera, a sapphire screen -- which the company says is four times stronger than ordinary cell phone screens &#8211; and a titanium shell. Its 184 parts are assembled by a single English craftsman who signs the SIM card when he's satisfied with his work. <P> <center><img src="http://twimgs.com/informationweek/byte/news/2013-Feb/vertu-ti-image2.jpg" /></center> <P> <p>In addition to the attention to detail during assembly the phone comes with a level of support that puts Apple geniuses and Siri to shame. Several propriety apps provide round-the-clock live support to take care of nearly any need the customer has. At the heart of every Vertu phone experience is the concierge, which is available through text, voice, and email offering "lifestyle assistance and enrichment." <P> <p>Vertu Concierge is an independent, tailored service, and is accessed via a dedicated custom ruby key on the phone, matching "different Vertu Concierge options to the needs of the customer," according to the company. With it comes a team of &#8220;lifestyle managers,&#8221; situated within a network of global hubs covering all the major time zones including London, Paris, Milan, New York, Shanghai, Dubai, Moscow Hong Kong, and San Francisco. <P> <p>The concierge service also has managers "on the ground" in major destinations in order to build close relationships with specialist suppliers of goods and services specifically for Vertu customers, the company said. <P> <p>The company claims that many customers choose to use Vertu Concierge for their travel and accommodation requirements because the service offers "exclusive opportunities" and access to the widest network of hotels, restaurants and airlines. <P> <img src="http://twimgs.com/informationweek/byte/news/2013-Feb/vertu-ti-image3.jpg" /> <P>According a spokeswoman at the Vertu Boutique in New York, the concierge service is complimentary for the first 12 months with the purchase of a phone. After that the customer can choose one of three levels of service. Classic service is $2,900; Dedicated Service is $4,000; and Unlimited Service is negotiable. The Ti starts at $5,900. <P>2013-02-06T10:16:00ZEvernote Business Goes InternationalEvernote has re-launched Evernote Business and expanded international markets for it. The business versions lets users share access to company notebooks and data and allows administrators to control that access.http://www.informationweek.com/byte/personal-tech/evernote-business-goes-international/240147963?cid=RSSfeed_IWK_Authors<p>Evernote &#151; the cloud based platform to "remember everything" &#151; <a target="_blank" href="http://evernote.com/media/email/2013/02/020413_enb_pintro_enna.html">re-introduced Evernote Business</a> to coincide with the international expansion of the service. Evernote Business has been available in the United States since December 2012, when it was <a target="_blank" href="http://blog.evernote.com/business/2012/12/04/evernote-business-is-here-start-building-your-teams-knowledge-today/">introduced</a> on stage at <a target="_blank" href="http://www.youtube.com/watch?v=N1Wzzjzwfd4">Le Web in Paris</a>.</p> <P> <p><a target="_blank" href="https://evernote.com/business/">Evernote Business</a> adds a business notebook to employees' existing Evernote accounts. Employees' personal and professional notebooks are kept divided with a soft wall mainly for organizational purposes. Data can still copied and pasted in either direction.</p> <P> <p>Though Evernote Business provides all the features as an Evernote Premium account for individuals, it is different in that it elevates the business above the user. Employees come and go, but the business remains. Evernote business is built on that premise. </p> <P> <p>Another difference between Evernote Premium and Evernote Business is that the when an employee leaves, they lose access to the company data, even if they are the original person who established the account. No matter who comes or goes the institutional knowledge stays with the company. In premium accounts the notebook owner has master control of the data. </p> <P> <p>With a click employees can add notebooks to "business libraries," making them sharable across the network.</p> <P> <p>When an employee leaves the company they keep access to their personal Evernote data, and lose access to the premium features unless of course they've upgraded to premium on their own.</p> <P> <p>Every Evernote Business user account is automatically upgraded to Evernote Business Premium, which provides access to all the features like advertisement-free service, offline data access on tablets, search access to PDFs in the notebooks, greater upload capacity and versioning, in which Evernote tracks changes to documents in the notebooks. </p> <P> <p>For individual users, versioning means that they can recover the data lost to changes made. For businesses, versioning is critical because if many people may have access to a spreadsheet it's essential to keep a record of what was changed and by whom.</p> <P> <p>Another feature the company stresses is search. Trying to search an institution for its collective knowledge is difficult when data is stored in many separate silos, like email, document management, an intranet, etc. Because Evernote Business is essentially a single silo, searching across the enterprise is easier. Even during note-taking Evernote delivers results that relate to the notes you're taking in real time.</p> <P> <img src="http://twimgs.com/informationweek/byte/news/2013-Feb/Evernote-Business-1.jpg" /> <P> <p>This is similar to linking Evernote to your Google search so when you're searching Google, Evernote may deliver related items that you've previously saved.</p> <P> <img src="http://twimgs.com/informationweek/byte/news/2013-Feb/Evernote-Business-2.jpg" /> <P> <p>Evernote Business is crowd-sourced. According to CEO Phil Libin, 2/3 of Evernote users log in at work and many use it for work. Libin says it's been collecting ideas from those users on how it can be best employed in the Enterprise and they've been using it to grow their own business.</p> <P> <p>Premium accounts are $5 a month and <a target="_blank" href="http://evernote.com/business/features/">Evernote Business is $10 a month</a>. So why upgrade?</p> <P> <p>Evernote Business centralizes billing. Accounts are added and removed as the business expands and contracts. An administrator maintains payment on all the accounts. </p> <P> <p>It also centralizes administration and can globally add or remove access to company data.</p> <P> <p>Because it's cloud based, Evernote Business lends itself to adoption by companies that are not in a building or a campus, but spread across the globe.</p> <P> <p>Evernote Business is currently available in the United States, Canada, France, Germany, Switzerland, Japan, the United Kingdom, Australia, and New Zealand.</p>2013-01-28T07:55:00ZMore Hybrid Tablet/Notebooks Vs. Microsoft SurfaceThe Microsoft Surface is not the only hybrid device of its kind, usable as either a tablet or a notebook computer. In this review we add 3 new products- the Sony Xperia, Acer Iconia W5 and Samsung ATIV Smart PC - to 5 others that we wrote about last week - the Microsoft Surface, Asus Eee Pad Transformer TF101, Lenovo IdeaTab Lynx K3011, and HP Envy.http://www.informationweek.com/byte/personal-tech/tablets/more-hybrid-tabletnotebooks-vs-microsoft/240147022?cid=RSSfeed_IWK_Authors<p>Everyone knows the Microsoft Surface now because of the ubiquitous and catchy TV ads, but the rest of the PC industry is trying the same thing: Take a tablet and a separate, but attachable keyboard, and sell them as a hybrid device that can be used as either a tablet or a conventional notebook computer. </p> <P> <p><b><hr /><blockquote><a href="http://www.informationweek.com/byte/personal-tech/tablets/microsoft-surface-pro-a-first-look/240149929">Click here for a hands-on review of the Microsoft Surface Pro</a></b></blockquote><hr /></p> <P> <p>We had such good feedback from our recent story "<a href="http://www.informationweek.com/byte/personal-tech/tablets/how-the-surface-compares-with-the-other/240146401">How The Surface Compares With The Other Hybrids</a>" that we thought we'd add three more devices to the list: Sony Xperia, Acer Iconia W5 and Samsung ATIV Smart PC. All 8 devices are included in this story, and the feature charts on page 3 are update to include all as well.</p> <P> <p>Originally, the premise of the article was that the keyboard had to be part of the OEM tablet and close into a clamshell; and while we've maintained the latter, the Iconia's keyboard snaps on but doesn't fold shut.</p> <P> <p STYLE="font-size: large; font-weight:bold; ">Sony Xperia Tablet S</p> <img src="http://twimgs.com/informationweek/byte/reviews/2013-Jan/hybrids/xperia.jpg" /> <P> <p>Almost every review you read about <a target="_blank" href="http://store.sony.com/c/Sony-Tablets/en/c/S_tablet_landing">the Sony Tablet Xperia S</a> makes a case for the tablet to be a stay-at-home all around family tablet. From its splash-proof protection in the kitchen, a universal remote for the living room and a smudge resistant surface for little fingers, and a guest mode which allows for young people to use it without accessing the web. In this upgrade, Sony moved the speakers from the sides to the bottom so the hands hold it don't inadvertently mute it.</p> <P> <p>The keyboard/cover &#151; though still OEM &#151; doesn't open like a clamshell as much as creates an angled rest like the Surface. The angle can't be adjusted and it should come with Android 4.1/4.2 (Jelly Bean) out of the box, instead of 4.0 (Ice Cream Sandwich).</p> <P> <p STYLE="font-size: large; font-weight:bold; ">Acer Iconia W5</p> <img src="http://twimgs.com/informationweek/byte/reviews/2013-Jan/hybrids/Acer-Iconia-W5.jpg" /> <P> <p><a target="_blank" href="http://us.acer.com/ac/en/US/content/series/iconia-tab-w">The Acer Iconia W5</a> clearly is a tablet-first hybrid. The keyboard does not close up like the rest in this list. The keyboard dock &#151; like many other hybrids &#151; has a built-in battery which adds a whopping nine hours of battery life for a total of 18. And that's running Windows 8 (not RT).</p> <P> <p>The keyboard dock is light &#151; maybe too light because when connected in laptop mode the Iconia is prone to tipping. When bent backwards &#151; what Acer calls the "twist" &#151; the keyboard serves as a stand for the tablet.</p> <P> <p STYLE="font-size: large; font-weight:bold; ">Samsung ATIV Smart PC</p> <img src="http://twimgs.com/informationweek/byte/reviews/2013-Jan/hybrids/Samsung.jpg" /> <P> <p><a target="_blank" href="http://www.samsung.com/global/ativ/ativ_pc.html">The Samsung ATIV Smart PC</a>'s keyboard dock incorporates a touchpad and two USB 2.0 ports, but doesn't include an additional battery, so, again, the tablet is top-heavy and when using it as a laptop &#151; literally in your lap &#151; you're holding it in place with your wrists.</p> <P> <p>Like other full Windows 8 installs on a growing number of hybrids, users will be tempted to install beefy applications like they would on an ultrabook, but the specs don't support it. According to <a target="_blank" href="http://www.tomshardware.com/reviews/ativ-smart-pc-500t-windows-8-atom,3360.html">Tom's Hardware</a>, after Windows 8 is installed, you're left with 39 GB of built-in storage on the ATIV Smart PC. And you'd never buy an ultrabook with 2GB of RAM running any version of Windows.</p> <P> <p style="font-size: large; font-weight:bold; text-align: right;">Next Page: <a href="http://www.informationweek.com/byte/personal-tech/tablets/more-hybrid-tabletnotebooks-vs-microsoft/240147022?pgno=2">Microsoft Surface, Asus Eee Pad Transformer TF101, Lenovo IdeaTab Lynx K3011, and HP Envy</a></p> <P><p STYLE="font-size: large; font-weight:bold; ">Dell XPS 10</p> <img src="http://twimgs.com/informationweek/byte/reviews/2013-Jan/hybrids/DellXPS.png" /> <P> <p>With a starting price of $499, the <a target="_blank" href="http://www.dell.com/us/business/p/XPS-10-tablet/pd">Dell XPS 10</a> has an advantage over Microsoft Surface. The XPS has a battery built into the keyboard. Dell says it provides "all-day productivity." Expect five to seven hours per battery for a total of 10 to 14 hours.</p> <P> <p STYLE="font-size: large; font-weight:bold; ">Microsoft Surface</p> <img src="http://twimgs.com/informationweek/byte/reviews/2013-Jan/hybrids/Microsoft-Surface.png" /> <p><a target="_blank" href="http://www.microsoft.com/Surface/en-US">The Surface</a> is Microsoft's flagship Windows 8 tablet product. Consumers who don't know the difference between storage space and memory can purchase the Surface and know that it is backed by the OS developer. Windows 7 and below had performance issues with underpowered hardware and Microsoft didn't want to risk that same problem with Windows RT. Microsoft is following in Apple's footsteps with hardware and software to be built by the same manufacturer. The price? $628 with an optional keyboard.</p> <P> <p STYLE="font-size: large; font-weight:bold; ">Asus Eee Pad Transformer TF101</p> <img src="http://twimgs.com/informationweek/byte/reviews/2013-Jan/hybrids/Asus-Transformer.png" /> <p><a target="_blank" href="http://www.asus.com/Tablet_Mobile/Eee_Pad_Transformer_TF101/">The Asus Eee Pad Transformer</a> was the first of the major brands to introduce the detachable keyboard. Variations of this design appeared at the 2011 CES show in Las Vegas, where every manufacturer was searching for the right form factor in products with single screens, dual screens, slide-out keyboards, running Linux, Android and Windows 7. Some devices even ran multiple operating systems. </p> <P> <p>Unlike the other devices here, the TF101 runs Android. It comes with version 3.2 (Honeycomb) but is upgradable to version 4.0 (Ice Cream Sandwich).</p> <P> <p>It is the detachable keyboard that was the innovative feature. Today the design seems to be more standardized due to popular demand. The clamshell design, which allows the keyboard to protect the screen when not in use, is the preferred design. Asus added a battery to the keyboard for a whopping 16-hour battery life.</p> <P> <p STYLE="font-size: large; font-weight:bold; ">Lenovo IdeaTab Lynx K3011</p> <img src="http://twimgs.com/informationweek/byte/reviews/2013-Jan/hybrids/Lenovo-IdeaTab-Lynx.jpg" /> <p><a target="_blank" href="http://www.lenovo.com/products/us/tablet/ideatab/lynx-k3011/">The IdeaTab Lynx K3011</a> starts at $599 and has an 11.6-inch display which allows the optional keyboard to be full-sized. Lenovo, more than any other computer manufacturer, is exploring different form factors with the Yoga and the ThinkPad Twist. It has patents pending on the Twist. Other than the Microsoft Surface, this was the only other tablet I held. It feels well-engineered and oddly light, considering how big it is. The keyboard is docked with a click and seems sturdy enough. The 11.6 inch display allows the optional keyboard to be full-sized as well. </p> <P> <p STYLE="font-size: large; font-weight:bold; ">HP Envy</p> <img src="http://twimgs.com/informationweek/byte/reviews/2013-Jan/hybrids/HPEnvyX2.png" /> <p><a target="_blank" href="http://www8.hp.com/us/en/ad/envy-x2/overview.html">The HP Envy</a> is on the pricey side, at $849 per tablet. HP doesn't give you an option to buy the tablet alone &#8212; the keyboard is part of the package. To get the real value from Windows RT, you need a keyboard. Unlike the others, it does not add a battery to the keyboard so battery life is limited to 7 hours. It also has an 11.6 inch display. </p> <P> <p>Like Dell, HP gives customers a wizard when purchasing from the web site to upsell customers on items such as a docking station and port replicator. The USB 3.0 SuperSpeed Dual Video Docking Station offers dual video ports that deliver "beyond HD video and graphics" up to 2048 x 1152(1x DVI-I, 1x HDMI ) to two monitors. In addition it includes a DVI to VGA adapter.</p> <P> <p style="font-size: large; font-weight:bold; text-align: right;">Next Page: <a href="http://www.informationweek.com/byte/personal-tech/tablets/more-hybrid-tabletnotebooks-vs-microsoft/240147022?pgno=3">Specifications</a></p><p STYLE="font-size: large; font-weight:bold; ">Specifications</p> <P> <table align=center width="600" cellpadding=3 cellspacing=0 style="border-collapse: collapse; border: 1px solid gray;"> <tr style="border-collapse: collapse; border: 1px solid gray;"> <TH style="border-collapse: collapse; border: 1px solid gray;">Device</TH> <TH style="border-collapse: collapse; border: 1px solid gray;">Keyboard/Touchpad/Docking Station</TH> <TH style="border-collapse: collapse; border: 1px solid gray;">Dimensions</TH> <TH style="border-collapse: collapse; border: 1px solid gray;">Weight</TH> </TR> <tr style="border-collapse: collapse; border: 1px solid gray;"> <TD style="border-collapse: collapse; border: 1px solid gray;">Sony Xperia Tablet S</TD> <TD style="border-collapse: collapse; border: 1px solid gray;">Xperia Tablet Case with Keyboard</TD> <TD style="border-collapse: collapse; border: 1px solid gray;">10.71 x 10.24 x 1.57 inches</TD> <TD style="border-collapse: collapse; border: 1px solid gray;">1.3 pounds</TD> </TR> <tr style="border-collapse: collapse; border: 1px solid gray;"> <TD style="border-collapse: collapse; border: 1px solid gray;">Acer Iconia W5</TD> <TD style="border-collapse: collapse; border: 1px solid gray;">Keyboard Dock</TD> <TD style="border-collapse: collapse; border: 1px solid gray;">10.18 x 6.60 x 0.35 inches</TD> <TD style="border-collapse: collapse; border: 1px solid gray;">1.3 pounds</TD> </TR> <tr style="border-collapse: collapse; border: 1px solid gray;"> <TD style="border-collapse: collapse; border: 1px solid gray;">Samsung ATIV Smart PC</TD> <TD style="border-collapse: collapse; border: 1px solid gray;">Keyboard Dock</TD> <TD style="border-collapse: collapse; border: 1px solid gray;">11.60 x 7.20 x 0.50 inches</TD> <TD style="border-collapse: collapse; border: 1px solid gray;">1.9 pounds</TD> </TR> <tr style="border-collapse: collapse; border: 1px solid gray;"> <TD style="border-collapse: collapse; border: 1px solid gray;">Dell XPS 10</TD> <TD style="border-collapse: collapse; border: 1px solid gray;">Detachable mobile keyboard dock- 92% full size keyboard with dedicated Windows soft keys Gesture enabled trackpad</TD> <TD style="border-collapse: collapse; border: 1px solid gray;">Tablet only: 9.2 x 274.7 x 177.3mm or .36 x 10.8 x 6.98 inches<br /> <TD style="border-collapse: collapse; border: 1px solid gray;">Tablet only (WIFI): 635g / 1.4lbs.<br />Tablet only (LTE): 645g / 1.42lbs.<br />Tablet+dock: 1310g / 2.89lbs.</TD> </TR> <tr style="border-collapse: collapse; border: 1px solid gray;"> <TD style="border-collapse: collapse; border: 1px solid gray;">Asus Eee Pad Transformer</TD> <TD style="border-collapse: collapse; border: 1px solid gray;">TF101</TD> <TD style="border-collapse: collapse; border: 1px solid gray;">Detachable mobile keyboard dock Touchpad input</TD> <TD style="border-collapse: collapse; border: 1px solid gray;">271 x 176.8 x 12.98 mm&#9;680 gm</TD> </TR> <tr style="border-collapse: collapse; border: 1px solid gray;"> <TD style="border-collapse: collapse; border: 1px solid gray;">Lenovo Ideatab Lynx K3011</TD> <TD style="border-collapse: collapse; border: 1px solid gray;">QWERTY Dock</TD> <TD style="border-collapse: collapse; border: 1px solid gray;">300.9mm x 188mm x 9.48mm 18.7mm-24.5mm with dock attached</TD> <TD style="border-collapse: collapse; border: 1px solid gray;">1.5 lbs. tablet, 3 lbs. with optional keyboard</TD> </TR> <tr style="border-collapse: collapse; border: 1px solid gray;"> <TD style="border-collapse: collapse; border: 1px solid gray;">Microsoft Surface</TD> <TD style="border-collapse: collapse; border: 1px solid gray;">Spill proof Touchpad</TD> <TD style="border-collapse: collapse; border: 1px solid gray;">Traditional Typepad&#9;10.81 x 6.77 x 0.37in</TD> <TD style="border-collapse: collapse; border: 1px solid gray;">1.5 lbs.</TD> </TR> <TD style="border-collapse: collapse; border: 1px solid gray;">HP Envy X2 11t-g000</TD> <TD style="border-collapse: collapse; border: 1px solid gray;">11.6-inch diagonal HD LED-backlit IPS Display (1366 x 768)</TD> <TD style="border-collapse: collapse; border: 1px solid gray;">8.12 x 11.93 x 66 &#8211; 76"</TD> <TD style="border-collapse: collapse; border: 1px solid gray;">3.1 lbs.</TD> </TR> </table> <br /><br /> <table align=center width="600" cellpadding=3 cellspacing=0 style="border-collapse: collapse; border: 1px solid gray;"> <tr style="border-collapse: collapse; border: 1px solid gray;"> <TH style="border-collapse: collapse; border: 1px solid gray;">Device</th> <TH style="border-collapse: collapse; border: 1px solid gray;">Battery Life</th> <TH style="border-collapse: collapse; border: 1px solid gray;">Camera</th> <TH style="border-collapse: collapse; border: 1px solid gray;">Sensors</th> <TH style="border-collapse: collapse; border: 1px solid gray;">Wireless</th> </TR> <tr style="border-collapse: collapse; border: 1px solid gray;"> <TD style="border-collapse: collapse; border: 1px solid gray;">Sony Xperia Tablet S</td> <TD style="border-collapse: collapse; border: 1px solid gray;">12 hours</td> <TD style="border-collapse: collapse; border: 1px solid gray;">1 MP front <br />8 MP 1080p rear camera</td> <TD style="border-collapse: collapse; border: 1px solid gray;">None specified</td> <TD style="border-collapse: collapse; border: 1px solid gray;">802.11a/b/g</td> </TR> <tr style="border-collapse: collapse; border: 1px solid gray;"> <TD style="border-collapse: collapse; border: 1px solid gray;">Acer Iconia W5</td> <TD style="border-collapse: collapse; border: 1px solid gray;">9 hours, 18 hours with keyboard dock</td> <TD style="border-collapse: collapse; border: 1px solid gray;">2MP Front-Facing HD Camera<br />8MP Rear-facing HD camera</td> <TD style="border-collapse: collapse; border: 1px solid gray;">Gyroscope<br />E-Compass<br />Accelerometer<br />Ambient light sensor</td> <TD style="border-collapse: collapse; border: 1px solid gray;">802.11a/b/g/n<br />Bluetooth&#174; 4.0 + HS</td> </TR> <tr style="border-collapse: collapse; border: 1px solid gray;"> <TD style="border-collapse: collapse; border: 1px solid gray;">Samsung ATIV Smart PC</td> <TD style="border-collapse: collapse; border: 1px solid gray;">longer battery life</td> <TD style="border-collapse: collapse; border: 1px solid gray;">2.0 MP HD Front Camera<br />5.0 MP HD Rear Camera</td> <TD style="border-collapse: collapse; border: 1px solid gray;">Ambient Light Sensor<br />Accelerometer Sensor<br />Compass Sensor<br />Gyro Sensor<br />Proximity</td> <TD style="border-collapse: collapse; border: 1px solid gray;">802.11 a/b/g/n</td> </TR> <tr style="border-collapse: collapse; border: 1px solid gray;"> <TD style="border-collapse: collapse; border: 1px solid gray;">Dell XPS 10</td> <TD style="border-collapse: collapse; border: 1px solid gray;">Not specified. Dell promises "all-day productivity"</td> <TD style="border-collapse: collapse; border: 1px solid gray;">2MP webcam (front) supporting 720p@30fps<br />5MP Auto Focus (rear facing)</td> <TD style="border-collapse: collapse; border: 1px solid gray;">Accelerometer<br />Gyroscope<br />Compass<br />AGPS (with LTE/HSPA+ configs)<br />ALS</td> <TD style="border-collapse: collapse; border: 1px solid gray;">Dual-band Wi-Fi (802.11a/b/g/n)<br />Bluetooth 4.0<br />LTE(USA) and global HSPA+ options</td> </TR> <tr style="border-collapse: collapse; border: 1px solid gray;"> <TD style="border-collapse: collapse; border: 1px solid gray;">Asus Eee Pad Transformer TF101</td> <TD style="border-collapse: collapse; border: 1px solid gray;">9.5 hours, 16 hours with keyboard dock</td> <TD style="border-collapse: collapse; border: 1px solid gray;">1.2 MP Front Camera, 5 MP Rear Camera</td> <TD style="border-collapse: collapse; border: 1px solid gray;">G-Sensor, Light Sensor, Gyroscope, E-Compass, GPS</td> <TD style="border-collapse: collapse; border: 1px solid gray;">WLAN 802.11 b/g/n@2.4GHz; Bluetooth V2.1+EDR</td> </TR> <tr style="border-collapse: collapse; border: 1px solid gray;"> <TD style="border-collapse: collapse; border: 1px solid gray;">Lenovo Ideatab Lynx K3011</td> <TD style="border-collapse: collapse; border: 1px solid gray;">8 hours, 16 hours with keyboard dock</td> <TD style="border-collapse: collapse; border: 1px solid gray;">2.0M front camera</td> <TD style="border-collapse: collapse; border: 1px solid gray;">G-sensor, ALS, Proximity sensor, E-compass</td> <TD style="border-collapse: collapse; border: 1px solid gray;">BT 4.0, Wi-Fi 802.11b/g/n</td> </TR> <tr style="border-collapse: collapse; border: 1px solid gray;"> <TD style="border-collapse: collapse; border: 1px solid gray;">Microsoft Surface</td> <TD style="border-collapse: collapse; border: 1px solid gray;">Not specified. 31.5 W-h battery</td> <TD style="border-collapse: collapse; border: 1px solid gray;">Two 720p HD LifeCams, front- and rear-facing</td> <TD style="border-collapse: collapse; border: 1px solid gray;">Ambient light sensor, Accelerometer, Gyroscope, Compass</td> <TD style="border-collapse: collapse; border: 1px solid gray;">Wi-Fi (802.11a/b/g/n), Bluetooth</td> </TR> <tr style="border-collapse: collapse; border: 1px solid gray;"> <TD style="border-collapse: collapse; border: 1px solid gray;">HP Envy X2 11t-g000</td> <TD style="border-collapse: collapse; border: 1px solid gray;">Up to 7 hours</td> <TD style="border-collapse: collapse; border: 1px solid gray;">Front and Rear Facing Cameras. 8 megapixel back camera</td> <TD style="border-collapse: collapse; border: 1px solid gray;">Proximity Sensor, Ambient Light Sensor</td> <TD style="border-collapse: collapse; border: 1px solid gray;">802.11a/b/g/n; Bluetooth</td> </TR> </table> <br /><br /> <P> <table align=center width="600" cellpadding=3 cellspacing=0 style="border-collapse: collapse; border: 1px solid gray;"> <tr style="border-collapse: collapse; border: 1px solid gray;"> <TH style="border-collapse: collapse; border: 1px solid gray;">Device</th> <TH style="border-collapse: collapse; border: 1px solid gray;">Operating System</th> <TH style="border-collapse: collapse; border: 1px solid gray;">Storage Options</th> <TH style="border-collapse: collapse; border: 1px solid gray;">Processor</th> <TH style="border-collapse: collapse; border: 1px solid gray;">RAM</th> </TR> <tr style="border-collapse: collapse; border: 1px solid gray;"> <TD style="border-collapse: collapse; border: 1px solid gray;">Sony Xperia Tablet S</td> <TD style="border-collapse: collapse; border: 1px solid gray;">Android 4.0 Ice Cream Sandwich</td> <TD style="border-collapse: collapse; border: 1px solid gray;">32GB</td> <TD style="border-collapse: collapse; border: 1px solid gray;">1.4 GHz Tegra 3.0</td> <TD style="border-collapse: collapse; border: 1px solid gray;">1GB DIMM</td> </TR> <tr style="border-collapse: collapse; border: 1px solid gray;"> <TD style="border-collapse: collapse; border: 1px solid gray;">Acer Iconia W5</td> <TD style="border-collapse: collapse; border: 1px solid gray;">Windows 8</td> <TD style="border-collapse: collapse; border: 1px solid gray;">64GB</td> <TD style="border-collapse: collapse; border: 1px solid gray;">1.5 GHz (1 MB Cache)</td> <TD style="border-collapse: collapse; border: 1px solid gray;">2GB</td> </TR> <tr style="border-collapse: collapse; border: 1px solid gray;"> <TD style="border-collapse: collapse; border: 1px solid gray;">Samsung ATIV Smart PC</td> <TD style="border-collapse: collapse; border: 1px solid gray;">Windows 8</td> <TD style="border-collapse: collapse; border: 1px solid gray;">64GB</td> <TD style="border-collapse: collapse; border: 1px solid gray;">1.7 GHz Core i5-3317U</td> <TD style="border-collapse: collapse; border: 1px solid gray;">4 GB DDR3</td> </TR> <tr style="border-collapse: collapse; border: 1px solid gray;"> <TD style="border-collapse: collapse; border: 1px solid gray;">Dell XPS 10</td> <TD style="border-collapse: collapse; border: 1px solid gray;">Window 8 RT</td> <TD style="border-collapse: collapse; border: 1px solid gray;">32GB or 64 GB</td> <TD style="border-collapse: collapse; border: 1px solid gray;"><ul><li>Qualcomm Snapdragon S4 1.5GHz DC processor with 32GB Flash Storage or</li><li>Qualcomm SnapdragonS4 1.5GHz DC processor with 64GB Flash Storage</li></ul></td> <TD style="border-collapse: collapse; border: 1px solid gray;">Not Specified</td> </TR> <tr style="border-collapse: collapse; border: 1px solid gray;"> <TD style="border-collapse: collapse; border: 1px solid gray;">Asus Eee Pad Transformer TF101</td> <TD style="border-collapse: collapse; border: 1px solid gray;">Android 3.2 Honeycomb O.S.(4.0 Ice Cream Sandwich upgradable) with Adobe Flash 10.2 support</td> <TD style="border-collapse: collapse; border: 1px solid gray;">16GB/32GB; Two USB ports, SD and Micro SD card readers</td> <TD style="border-collapse: collapse; border: 1px solid gray;">NVIDIA Tegra 2 1.0GHz dual-core</td> <TD style="border-collapse: collapse; border: 1px solid gray;">1GB</td> </TR> <tr style="border-collapse: collapse; border: 1px solid gray;"> <TD style="border-collapse: collapse; border: 1px solid gray;">Lenovo Ideatab Lynx K3011</td> <TD style="border-collapse: collapse; border: 1px solid gray;">Windows 8 RT</td> <TD style="border-collapse: collapse; border: 1px solid gray;">32GB/64GB</td> <TD style="border-collapse: collapse; border: 1px solid gray;">Intel ATOM Z2760 (Dual Core 1.80Ghz)</td> <TD style="border-collapse: collapse; border: 1px solid gray;">2GB LPDDR2</td> </TR> <tr style="border-collapse: collapse; border: 1px solid gray;"> <TD style="border-collapse: collapse; border: 1px solid gray;">Microsoft Surface</td> <TD style="border-collapse: collapse; border: 1px solid gray;">Windows 8 RT</td> <TD style="border-collapse: collapse; border: 1px solid gray;">32GB/64GB</td> <TD style="border-collapse: collapse; border: 1px solid gray;">Quad-core NVIDIA Tegra 3 </td> <TD style="border-collapse: collapse; border: 1px solid gray;">2GB RAM</td> </TR> <tr style="border-collapse: collapse; border: 1px solid gray;"> <TD style="border-collapse: collapse; border: 1px solid gray;">HP Envy X2 11t-g000</td> <TD style="border-collapse: collapse; border: 1px solid gray;">Windows 8 RT</td> <TD style="border-collapse: collapse; border: 1px solid gray;">64GB SSD</td> <TD style="border-collapse: collapse; border: 1px solid gray;">Intel Atom Z2760 (1.80GHz) + Intel Graphics</td> <TD style="border-collapse: collapse; border: 1px solid gray;">2GB 533MHz LPDDR2 SDRAM</td> </TR> </table> <br /><br /> <P> <table align=center width="600" cellpadding=3 cellspacing=0 style="border-collapse: collapse; border: 1px solid gray;"> <tr style="border-collapse: collapse; border: 1px solid gray;"> <TH style="border-collapse: collapse; border: 1px solid gray;">Device</th> <TH style="border-collapse: collapse; border: 1px solid gray;">Ports</th> <TH style="border-collapse: collapse; border: 1px solid gray;">Audio</th> <TH style="border-collapse: collapse; border: 1px solid gray;">Display</th> </TR> <tr style="border-collapse: collapse; border: 1px solid gray;"> <TD style="border-collapse: collapse; border: 1px solid gray;">Sony Xperia Tablet S</td> <TD style="border-collapse: collapse; border: 1px solid gray;">Micro-SD<br />Multi-port for HDMI and USB (Can use only one at a time)<br />3.5mm Headset</td> <TD style="border-collapse: collapse; border: 1px solid gray;">2 on the bottom. Sony didn't specify the exact specs, except saying they &#8217;re not on the sides where the hands can cover them.</td> <TD style="border-collapse: collapse; border: 1px solid gray;">9.4"<br />1280x800 pixels</td> </TR> <tr style="border-collapse: collapse; border: 1px solid gray;"> <TD style="border-collapse: collapse; border: 1px solid gray;">Acer Iconia W5</td> <TD style="border-collapse: collapse; border: 1px solid gray;">1 Micro USB 2.0 Port<br />1 Micro-HDMI with HDCP support<br />MicroSD memory slot up to 32GB (SDHC 2.0 compatible)</td> <TD style="border-collapse: collapse; border: 1px solid gray;">"High-definition audio support"<br />Two Built-in Stereo Speakers<br />Integrated Digital Microphone</td> <TD style="border-collapse: collapse; border: 1px solid gray;">10.1"<br />1366 x 768 pixels</td> </TR> <tr style="border-collapse: collapse; border: 1px solid gray;"> <TD style="border-collapse: collapse; border: 1px solid gray;">Samsung ATIV Smart PC</td> <TD style="border-collapse: collapse; border: 1px solid gray;">1 Micro HDMI<br />1 USB3.0<br />MicroSD<br />Multi-media Card Reader</td> <TD style="border-collapse: collapse; border: 1px solid gray;">Stereo Speakers (1W x 2) SoundAlive<br />Internal Dual Array Digital Mic</td> <TD style="border-collapse: collapse; border: 1px solid gray;">11.6 inches<br />1920 x 1080 pixels</td> </TR> <tr style="border-collapse: collapse; border: 1px solid gray;"> <TD style="border-collapse: collapse; border: 1px solid gray;">Dell XPS 10</td> <TD style="border-collapse: collapse; border: 1px solid gray;">Micro-USB, Micro-SD, Micro-SIM, 3.5mm headset, 40-pin dock connector (supporting HDMI via adapter)</td> <TD style="border-collapse: collapse; border: 1px solid gray;">Stereo speakers with dual digital array microphones</td> <TD style="border-collapse: collapse; border: 1px solid gray;">10.1-INCHHD Display (1366x768) with capacitive multi-touch</td> </TR> <tr style="border-collapse: collapse; border: 1px solid gray;"> <TD style="border-collapse: collapse; border: 1px solid gray;">Asus Eee Pad Transformer TF101</td> <TD style="border-collapse: collapse; border: 1px solid gray;">Micro SD supports up to 32GB, Micro HDMI, Micro USB, 2 USB 2.0 (on keyboard dock)</td> <TD style="border-collapse: collapse; border: 1px solid gray;">3D stereo with max bass response with SRS premium sound</td> <TD style="border-collapse: collapse; border: 1px solid gray;">IPS panel with 178 degree viewing angle made of scratch-resistant and super tough glass</td> </TR> <tr style="border-collapse: collapse; border: 1px solid gray;"> <TD style="border-collapse: collapse; border: 1px solid gray;">Lenovo Ideatab Lynx K3011/td> <TD style="border-collapse: collapse; border: 1px solid gray;">Micro SD supports up to 32GB, Micro HDMI, Micro USB, 2 USB 2.0 (on keyboard dock)</td> <TD style="border-collapse: collapse; border: 1px solid gray;">Dual built-in stereo speakers, Dual digital microphone, 3.5mm Combo microphone jack</td> <TD style="border-collapse: collapse; border: 1px solid gray;">11.6" HD IPS display (1366x768 HD)</td> </TR> <tr style="border-collapse: collapse; border: 1px solid gray;"> <TD style="border-collapse: collapse; border: 1px solid gray;">Microsoft Surface</td> <TD style="border-collapse: collapse; border: 1px solid gray;">USB 2.0, MicroSDXC card slot, HD video out port, Cover port </td> <TD style="border-collapse: collapse; border: 1px solid gray;">2 microphones, Stereo speakers, Headset jack</td> <TD style="border-collapse: collapse; border: 1px solid gray;">10.6" ClearType HD Display (1366x768 pixels) 16:9 (wide screen) 5-point multi-touch</td> </TR> <tr style="border-collapse: collapse; border: 1px solid gray;"> <TD style="border-collapse: collapse; border: 1px solid gray;">HP Envy X2 11t-g000</td> <TD style="border-collapse: collapse; border: 1px solid gray;">2 USB 2.0, HDMI</td> <TD style="border-collapse: collapse; border: 1px solid gray;">Stereo speakers, Headset jack</td> <TD style="border-collapse: collapse; border: 1px solid gray;">11.6" HD LED-backlit IPS Display (1366 x 768)</td> </TR> </table> <br /><br /> <P> <table align=center width="600" cellpadding=3 cellspacing=0 style="border-collapse: collapse; border: 1px solid gray;"> <tr style="border-collapse: collapse; border: 1px solid gray;"> <TH style="border-collapse: collapse; border: 1px solid gray;">Device</th> <TH style="border-collapse: collapse; border: 1px solid gray;">Price</th> <TH style="border-collapse: collapse; border: 1px solid gray;">Keyboard/Docking Station</th> <TH style="border-collapse: collapse; border: 1px solid gray;">Total Price</th> </TR> <tr style="border-collapse: collapse; border: 1px solid gray;"> <TD style="border-collapse: collapse; border: 1px solid gray;">Sony Xperia Tablet S</td> <TD style="border-collapse: collapse; border: 1px solid gray;">$399</td> <TD style="border-collapse: collapse; border: 1px solid gray;">$99</td> <TD style="border-collapse: collapse; border: 1px solid gray;">$498</td> </TR> <tr style="border-collapse: collapse; border: 1px solid gray;"> <TD style="border-collapse: collapse; border: 1px solid gray;">Acer Iconia W5</td> <TD style="border-collapse: collapse; border: 1px solid gray;">$599</td> <TD style="border-collapse: collapse; border: 1px solid gray;">$150</td> <TD style="border-collapse: collapse; border: 1px solid gray;">$749</td> </TR> <tr style="border-collapse: collapse; border: 1px solid gray;"> <TD style="border-collapse: collapse; border: 1px solid gray;">Samsung ATIV Smart PC</td> <TD style="border-collapse: collapse; border: 1px solid gray;">$599</td> <TD style="border-collapse: collapse; border: 1px solid gray;">$100</td> <TD style="border-collapse: collapse; border: 1px solid gray;">$699</td> </TR> <tr style="border-collapse: collapse; border: 1px solid gray;"> <TD style="border-collapse: collapse; border: 1px solid gray;">Dell XPS 10</td> <TD style="border-collapse: collapse; border: 1px solid gray;">$499</td> <TD style="border-collapse: collapse; border: 1px solid gray;">$180</td> <TD style="border-collapse: collapse; border: 1px solid gray;">$679</td> </TR> <tr style="border-collapse: collapse; border: 1px solid gray;"> <TD style="border-collapse: collapse; border: 1px solid gray;">Asus Eee Pad Transformer TF101</td> <TD style="border-collapse: collapse; border: 1px solid gray;">$399</td> <TD style="border-collapse: collapse; border: 1px solid gray;">$175 (Has built-in battery)</td> <TD style="border-collapse: collapse; border: 1px solid gray;">$574</td> </TR> <tr style="border-collapse: collapse; border: 1px solid gray;"> <TD style="border-collapse: collapse; border: 1px solid gray;">Lenovo Ideatab Lynx K3011</td> <TD style="border-collapse: collapse; border: 1px solid gray;">$599</td> <TD style="border-collapse: collapse; border: 1px solid gray;">$149</td> <TD style="border-collapse: collapse; border: 1px solid gray;">$748</td> </TR> <tr style="border-collapse: collapse; border: 1px solid gray;"> <TD style="border-collapse: collapse; border: 1px solid gray;">Microsoft Surface</td> <TD style="border-collapse: collapse; border: 1px solid gray;">$499</td> <TD style="border-collapse: collapse; border: 1px solid gray;">$119, $129</td> <TD style="border-collapse: collapse; border: 1px solid gray;">$618.00 &#8211; $628</td> </TR> <tr style="border-collapse: collapse; border: 1px solid gray;"> <TD style="border-collapse: collapse; border: 1px solid gray;">HP Envy X2 11t-g000</td> <TD style="border-collapse: collapse; border: 1px solid gray;">$849.99</td> <TD style="border-collapse: collapse; border: 1px solid gray;">Keyboard Included</td> <TD style="border-collapse: collapse; border: 1px solid gray;">$849.99</td> </TR> </table>2013-01-16T11:30:00ZHow The Surface Compares With The Other HybridsFor a detailed look at how the Microsoft Surface compares to other hybrids on the market, here is a review of the features in these combination laptop-tablets. We look at 4 Windows 8 hybrids &#151; the Microsoft Surface, Dell XPS 10, Lenovo IdeaTab Lynx K3011 and HP Envy &#151; and one Android hybrid, the Asus Eee Pad Transformer.http://www.informationweek.com/byte/personal-tech/tablets/how-the-surface-compares-with-the-other/240146401?cid=RSSfeed_IWK_Authors<p><b><hr /><blockquote style="margin: 1.5em; padding: 0px; border: 0px; font-weight: normal; font-style: italic; font-size: 12px; font-family: Arial, Tahoma, 'Helvetica Neue', Helvetica, Arial, sans-serif; quotes: '', ''; color: rgb(102, 102, 102); font-variant: normal; letter-spacing: normal; line-height: 18px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255);"><div style="margin: 0px; padding: 0px; border: 0px; font-weight: bold; font-style: inherit; font-size: large; font-family: inherit;">We have updated this review to add three more devices, the Sony Xperia, Acer Iconia W5 and Samsung ATIV Smart PC. <a href="http://www.informationweek.com/byte/personal-tech/tablets/more-hybrid-tabletnotebooks-vs-microsoft/240147022" style="margin: 0px; padding: 0px; border: 0px; font-weight: inherit; font-style: inherit; font-size: 18px; font-family: inherit; color: rgb(0, 59, 176); text-decoration: initial;">Click here to read our updated review. </a>.</b></blockquote><hr /></p> <P> <p>When Microsoft Surface hit Best Buy shelves two weeks before Christmas, consumers were able for the first time to hold the tablet and compare it to similar products, like the Asus Eee Pad Transformer and others (see below). Until then, consumers could only see the device in ads and test it in one of the 70 Microsoft stores and kiosks in the U.S.</p> <P> <p><b><hr /><blockquote><a href="http://www.informationweek.com/byte/personal-tech/tablets/microsoft-surface-pro-a-first-look/240149929">Click here for a hands-on review of the Microsoft Surface Pro</a></b></blockquote><hr /></p> <P> <p>Despite the Surface's physical similarity to other tablets, the specs are not always displayed. I ran a side-by-side spec comparison of hybrid tablets from Lenovo, Asus, Toshiba, Microsoft, and Dell. To be considered a hybrid, each tablet must have an OEM keyboard that closes like a clamshell for a notebook-like look.</p> <P> <p>There are many similarities between the tablet/keyboard hybrid models. All are around 10 inches and have 90 percent or more of standard keyboard size. (Keyboards are typically sold separately).</p> <P> <p STYLE="font-size: large; font-weight:bold; ">Dell XPS 10</p> <img src="http://twimgs.com/informationweek/byte/reviews/2013-Jan/hybrids/DellXPS.png" /> <P> <p>With a starting price of $499, the <a target="_blank" href="http://www.dell.com/us/business/p/XPS-10-tablet/pd">Dell XPS 10</a> has an advantage over Microsoft Surface. The XPS has a battery built into the keyboard. Dell says it provides "all-day productivity." Expect five to seven hours per battery for a total of 10 to 14 hours.</p> <P> <p STYLE="font-size: large; font-weight:bold; ">Microsoft Surface</p> <img src="http://twimgs.com/informationweek/byte/reviews/2013-Jan/hybrids/Microsoft-Surface.png" /> <p><a target="_blank" href="http://www.microsoft.com/Surface/en-US">The Surface</a> is Microsoft's flagship Windows 8 tablet product. Consumers who don't know the difference between storage space and memory can purchase the Surface and know that it is backed by the OS developer. Windows 7 and below had performance issues with underpowered hardware and Microsoft didn't want to risk that same problem with Windows RT. Microsoft is following in Apple's footsteps with hardware and software to be built by the same manufacturer. The price? $628 with an optional keyboard.</p> <P> <p STYLE="font-size: large; font-weight:bold; ">Asus Eee Pad Transformer TF101</p> <img src="http://twimgs.com/informationweek/byte/reviews/2013-Jan/hybrids/Asus-Transformer.png" /> <p><a target="_blank" href="http://www.asus.com/Tablet_Mobile/Eee_Pad_Transformer_TF101/">The Asus Eee Pad Transformer</a> was the first of the major brands to introduce the detachable keyboard. Variations of this design appeared at the 2011 CES show in Las Vegas, where every manufacturer was searching for the right form factor in products with single screens, dual screens, slide-out keyboards, running Linux, Android and Windows 7. Some devices even ran multiple operating systems. </p> <P> <p>Unlike the other devices here, the TF101 runs Android. It comes with version 3.2 (Honeycomb) but is upgradable to version 4.0 (Ice Cream Sandwich).</p> <P> <p>It is the detachable keyboard that was the innovative feature. Today the design seems to be more standardized due to popular demand. The clamshell design, which allows the keyboard to protect the screen when not in use, is the preferred design. Asus added a battery to the keyboard for a whopping 16-hour battery life.</p> <P> <p style="font-size: large; font-weight:bold; text-align: right;">Next Page: <a href="http://www.informationweek.com/byte/personal-tech/tablets/how-the-surface-compares-with-the-other/240146401?pgno=2">Lenovo IdeaTab Lynx K3011, HP Envy and Specifications</a></p><p STYLE="font-size: large; font-weight:bold; ">Lenovo IdeaTab Lynx K3011</p> <img src="http://twimgs.com/informationweek/byte/reviews/2013-Jan/hybrids/Lenovo-IdeaTab-Lynx.jpg" /> <p><a target="_blank" href="http://www.lenovo.com/products/us/tablet/ideatab/lynx-k3011/">The IdeaTab Lynx K3011</a> starts at $599 and has an 11.6-inch display which allows the optional keyboard to be full-sized. Lenovo, more than any other computer manufacturer, is exploring different form factors with the Yoga and the ThinkPad Twist. It has patents pending on the Twist. Other than the Microsoft Surface, this was the only other tablet I held. It feels well-engineered and oddly light, considering how big it is. The keyboard is docked with a click and seems sturdy enough. The 11.6 inch display allows the optional keyboard to be full-sized as well. </p> <P> <p STYLE="font-size: large; font-weight:bold; ">HP Envy</p> <img src="http://twimgs.com/informationweek/byte/reviews/2013-Jan/hybrids/HPEnvyX2.png" /> <p><a target="_blank" href="http://www8.hp.com/us/en/ad/envy-x2/overview.html">The HP Envy</a> is on the pricey side, at $849 per tablet. HP doesn't give you an option to buy the tablet alone &#8212; the keyboard is part of the package. To get the real value from Windows RT, you need a keyboard. Unlike the others, it does not add a battery to the keyboard so battery life is limited to 7 hours. It also has an 11.6 inch display. </p> <P> <p>Like Dell, HP gives customers a wizard when purchasing from the website to upsell customers on items such as a docking station and port replicator. The USB 3.0 SuperSpeed Dual Video Docking Station offers dual video ports that deliver "beyond HD video and graphics" up to 2048 x 1152(1x DVI-I, 1x HDMI ) to two monitors. In addition it includes a DVI to VGA adapter.</p> <P> <table align=center width="600" cellpadding=3 cellspacing=0 style="border-collapse: collapse; border: 1px solid gray;"> <tr style="border-collapse: collapse; border: 1px solid gray;"> <TH style="border-collapse: collapse; border: 1px solid gray;">Device</TH> <TH style="border-collapse: collapse; border: 1px solid gray;">Keyboard/Touchpad/Docking Station</TH> <TH style="border-collapse: collapse; border: 1px solid gray;">Dimensions</TH> <TH style="border-collapse: collapse; border: 1px solid gray;">Weight</TH> </TR> <tr style="border-collapse: collapse; border: 1px solid gray;"> <TD style="border-collapse: collapse; border: 1px solid gray;">Dell XPS 10</TD> <TD style="border-collapse: collapse; border: 1px solid gray;">Detachable mobile keyboard dock- 92% full size keyboard with dedicated Windows soft keys Gesture enabled trackpad</TD> <TD style="border-collapse: collapse; border: 1px solid gray;">Tablet only: 9.2 x 274.7 x 177.3mm or .36 x 10.8 x 6.98 inches<br /> <TD style="border-collapse: collapse; border: 1px solid gray;">Tablet only (WIFI): 635g / 1.4lbs.<br />Tablet only (LTE): 645g / 1.42lbs.<br />Tablet+dock: 1310g / 2.89lbs.</TD> </TR> <tr style="border-collapse: collapse; border: 1px solid gray;"> <TD style="border-collapse: collapse; border: 1px solid gray;">Asus Eee Pad Transformer</TD> <TD style="border-collapse: collapse; border: 1px solid gray;">TF101</TD> <TD style="border-collapse: collapse; border: 1px solid gray;">Detachable mobile keyboard dock Touchpad input</TD> <TD style="border-collapse: collapse; border: 1px solid gray;">271 x 176.8 x 12.98 mm&#9;680 gm</TD> </TR> <tr style="border-collapse: collapse; border: 1px solid gray;"> <TD style="border-collapse: collapse; border: 1px solid gray;">Lenovo Ideatab Lynx K3011</TD> <TD style="border-collapse: collapse; border: 1px solid gray;">QWERTY Dock</TD> <TD style="border-collapse: collapse; border: 1px solid gray;">300.9mm x 188mm x 9.48mm 18.7mm-24.5mm with dock attached</TD> <TD style="border-collapse: collapse; border: 1px solid gray;">1.5 lbs. tablet, 3 lbs. with optional keyboard</TD> </TR> <tr style="border-collapse: collapse; border: 1px solid gray;"> <TD style="border-collapse: collapse; border: 1px solid gray;">Microsoft Surface</TD> <TD style="border-collapse: collapse; border: 1px solid gray;">Spillproof Touchpad</TD> <TD style="border-collapse: collapse; border: 1px solid gray;">Traditional Typepad&#9;10.81 x 6.77 x 0.37in</TD> <TD style="border-collapse: collapse; border: 1px solid gray;">1.5 lbs.</TD> </TR> <TD style="border-collapse: collapse; border: 1px solid gray;">HP Envy X2 11t-g000</TD> <TD style="border-collapse: collapse; border: 1px solid gray;">11.6-inch diagonal HD LED-backlit IPS Display (1366 x 768)</TD> <TD style="border-collapse: collapse; border: 1px solid gray;">8.12 x 11.93 x 66 &#8211; 76"</TD> <TD style="border-collapse: collapse; border: 1px solid gray;">3.1 lbs.</TD> </TR> </table> <br /><br /> <table align=center width="600" cellpadding=3 cellspacing=0 style="border-collapse: collapse; border: 1px solid gray;"> <tr style="border-collapse: collapse; border: 1px solid gray;"> <TH style="border-collapse: collapse; border: 1px solid gray;">Device</th> <TH style="border-collapse: collapse; border: 1px solid gray;">Battery Life</th> <TH style="border-collapse: collapse; border: 1px solid gray;">Camera</th> <TH style="border-collapse: collapse; border: 1px solid gray;">Sensors</th> <TH style="border-collapse: collapse; border: 1px solid gray;">Wireless</th> </TR> <tr style="border-collapse: collapse; border: 1px solid gray;"> <TD style="border-collapse: collapse; border: 1px solid gray;">Dell XPS 10</td> <TD style="border-collapse: collapse; border: 1px solid gray;">Not specified. Dell promises "all-day productivity"</td> <TD style="border-collapse: collapse; border: 1px solid gray;">2MP webcam (front) supporting 720p@30fps<br />5MP Auto Focus (rear facing)</td> <TD style="border-collapse: collapse; border: 1px solid gray;">Accelerometer<br />Gyroscope<br />Compass<br />AGPS (with LTE/HSPA+ configs)<br />ALS</td> <TD style="border-collapse: collapse; border: 1px solid gray;">Dual-band Wi-Fi (802.11a/b/g/n)<br />Bluetooth 4.0<br />LTE(USA) and global HSPA+ options</td> </TR> <tr style="border-collapse: collapse; border: 1px solid gray;"> <TD style="border-collapse: collapse; border: 1px solid gray;">Asus Eee Pad Transformer TF101</td> <TD style="border-collapse: collapse; border: 1px solid gray;">9.5 hours, 16 hours with keyboard dock</td> <TD style="border-collapse: collapse; border: 1px solid gray;">1.2 MP Front Camera, 5 MP Rear Camera</td> <TD style="border-collapse: collapse; border: 1px solid gray;">G-Sensor, Light Sensor, Gyroscope, E-Compass, GPS</td> <TD style="border-collapse: collapse; border: 1px solid gray;">WLAN 802.11 b/g/n@2.4GHz; Bluetooth V2.1+EDR</td> </TR> <tr style="border-collapse: collapse; border: 1px solid gray;"> <TD style="border-collapse: collapse; border: 1px solid gray;">Lenovo Ideatab Lynx K3011</td> <TD style="border-collapse: collapse; border: 1px solid gray;">8 hours, 16 hours with keyboard dock</td> <TD style="border-collapse: collapse; border: 1px solid gray;">2.0M front camera</td> <TD style="border-collapse: collapse; border: 1px solid gray;">G-sensor, ALS, Proximity sensor, E-compass</td> <TD style="border-collapse: collapse; border: 1px solid gray;">BT 4.0, Wi-Fi 802.11b/g/n</td> </TR> <tr style="border-collapse: collapse; border: 1px solid gray;"> <TD style="border-collapse: collapse; border: 1px solid gray;">Microsoft Surface</td> <TD style="border-collapse: collapse; border: 1px solid gray;">Not specified. 31.5 W-h battery</td> <TD style="border-collapse: collapse; border: 1px solid gray;">Two 720p HD LifeCams, front- and rear-facing</td> <TD style="border-collapse: collapse; border: 1px solid gray;">Ambient light sensor, Accelerometer, Gyroscope, Compass</td> <TD style="border-collapse: collapse; border: 1px solid gray;">Wi-Fi (802.11a/b/g/n), Bluetooth</td> </TR> <tr style="border-collapse: collapse; border: 1px solid gray;"> <TD style="border-collapse: collapse; border: 1px solid gray;">HP Envy X2 11t-g000</td> <TD style="border-collapse: collapse; border: 1px solid gray;">Up to 7 hours</td> <TD style="border-collapse: collapse; border: 1px solid gray;">Front and Rear Facing Cameras. 8 megapixel back camera</td> <TD style="border-collapse: collapse; border: 1px solid gray;">Proximity Sensor, Ambient Light Sensor</td> <TD style="border-collapse: collapse; border: 1px solid gray;">802.11a/b/g/n; Bluetooth</td> </TR> </table> <br /><br /> <P> <table align=center width="600" cellpadding=3 cellspacing=0 style="border-collapse: collapse; border: 1px solid gray;"> <tr style="border-collapse: collapse; border: 1px solid gray;"> <TH style="border-collapse: collapse; border: 1px solid gray;">Device</th> <TH style="border-collapse: collapse; border: 1px solid gray;">Operating System</th> <TH style="border-collapse: collapse; border: 1px solid gray;">Storage Options</th> <TH style="border-collapse: collapse; border: 1px solid gray;">Processor</th> <TH style="border-collapse: collapse; border: 1px solid gray;">RAM</th> </TR> <tr style="border-collapse: collapse; border: 1px solid gray;"> <TD style="border-collapse: collapse; border: 1px solid gray;">Dell XPS 10</td> <TD style="border-collapse: collapse; border: 1px solid gray;">Window 8 RT</td> <TD style="border-collapse: collapse; border: 1px solid gray;">32GB or 64 GB</td> <TD style="border-collapse: collapse; border: 1px solid gray;"><ul><li>Qualcomm Snapdragon S4 1.5GHz DC processor with 32GB Flash Storage or</li><li>Qualcomm SnapdragonS4 1.5GHz DC processor with 64GB Flash Storage</li></ul></td> <TD style="border-collapse: collapse; border: 1px solid gray;">Not Specified</td> </TR> <tr style="border-collapse: collapse; border: 1px solid gray;"> <TD style="border-collapse: collapse; border: 1px solid gray;">Asus Eee Pad Transformer TF101</td> <TD style="border-collapse: collapse; border: 1px solid gray;">Android 3.2 Honeycomb O.S.(4.0 Ice Cream Sandwich upgradable) with Adobe Flash 10.2 support</td> <TD style="border-collapse: collapse; border: 1px solid gray;">16GB/32GB; Two USB ports, SD and Micro SD card readers</td> <TD style="border-collapse: collapse; border: 1px solid gray;">NVIDIA Tegra 2 1.0GHz dual-core</td> <TD style="border-collapse: collapse; border: 1px solid gray;">1GB</td> </TR> <tr style="border-collapse: collapse; border: 1px solid gray;"> <TD style="border-collapse: collapse; border: 1px solid gray;">Lenovo Ideatab Lynx K3011</td> <TD style="border-collapse: collapse; border: 1px solid gray;">Windows 8 RT</td> <TD style="border-collapse: collapse; border: 1px solid gray;">32GB/64GB</td> <TD style="border-collapse: collapse; border: 1px solid gray;">Intel ATOM Z2760 (Dual Core 1.80Ghz)</td> <TD style="border-collapse: collapse; border: 1px solid gray;">2GB LPDDR2</td> </TR> <tr style="border-collapse: collapse; border: 1px solid gray;"> <TD style="border-collapse: collapse; border: 1px solid gray;">Microsoft Surface</td> <TD style="border-collapse: collapse; border: 1px solid gray;">Windows 8 RT</td> <TD style="border-collapse: collapse; border: 1px solid gray;">32GB/64GB</td> <TD style="border-collapse: collapse; border: 1px solid gray;">Quad-core NVIDIA Tegra 3 </td> <TD style="border-collapse: collapse; border: 1px solid gray;">2GB RAM</td> </TR> <tr style="border-collapse: collapse; border: 1px solid gray;"> <TD style="border-collapse: collapse; border: 1px solid gray;">HP Envy X2 11t-g000</td> <TD style="border-collapse: collapse; border: 1px solid gray;">Windows 8 RT</td> <TD style="border-collapse: collapse; border: 1px solid gray;">64GB SSD</td> <TD style="border-collapse: collapse; border: 1px solid gray;">Intel Atom Z2760 (1.80GHz) + Intel Graphics</td> <TD style="border-collapse: collapse; border: 1px solid gray;">2GB 533MHz LPDDR2 SDRAM</td> </TR> </table> <br /><br /> <P> <table align=center width="600" cellpadding=3 cellspacing=0 style="border-collapse: collapse; border: 1px solid gray;"> <tr style="border-collapse: collapse; border: 1px solid gray;"> <TH style="border-collapse: collapse; border: 1px solid gray;">Device</th> <TH style="border-collapse: collapse; border: 1px solid gray;">Ports</th> <TH style="border-collapse: collapse; border: 1px solid gray;">Audio</th> <TH style="border-collapse: collapse; border: 1px solid gray;">Display</th> </TR> <tr style="border-collapse: collapse; border: 1px solid gray;"> <TD style="border-collapse: collapse; border: 1px solid gray;">Dell XPS 10</td> <TD style="border-collapse: collapse; border: 1px solid gray;">Micro-USB, Micro-SD, Micro-SIM, 3.5mm headset, 40-pin dock connector (supporting HDMI via adapter)</td> <TD style="border-collapse: collapse; border: 1px solid gray;">Stereo speakers with dual digital array microphones</td> <TD style="border-collapse: collapse; border: 1px solid gray;">10.1-INCHHD Display (1366x768) with capacitive multi-touch</td> </TR> <tr style="border-collapse: collapse; border: 1px solid gray;"> <TD style="border-collapse: collapse; border: 1px solid gray;">Asus Eee Pad Transformer TF101</td> <TD style="border-collapse: collapse; border: 1px solid gray;">Micro SD supports up to 32GB, Micro HDMI, Micro USB, 2 USB 2.0 (on keyboard dock)</td> <TD style="border-collapse: collapse; border: 1px solid gray;">3D stereo with max bass response with SRS premium sound</td> <TD style="border-collapse: collapse; border: 1px solid gray;">IPS panel with 178 degree viewing angle made of scratch-resistant and super tough glass</td> </TR> <tr style="border-collapse: collapse; border: 1px solid gray;"> <TD style="border-collapse: collapse; border: 1px solid gray;">Lenovo Ideatab Lynx K3011/td> <TD style="border-collapse: collapse; border: 1px solid gray;">Micro SD supports up to 32GB, Micro HDMI, Micro USB, 2 USB 2.0 (on keyboard dock)</td> <TD style="border-collapse: collapse; border: 1px solid gray;">Dual built-in stereo speakers, Dual digital microphone, 3.5mm Combo microphone jack</td> <TD style="border-collapse: collapse; border: 1px solid gray;">11.6" HD IPS display (1366x768 HD)</td> </TR> <tr style="border-collapse: collapse; border: 1px solid gray;"> <TD style="border-collapse: collapse; border: 1px solid gray;">Microsoft Surface</td> <TD style="border-collapse: collapse; border: 1px solid gray;">USB 2.0, MicroSDXC card slot, HD video out port, Cover port </td> <TD style="border-collapse: collapse; border: 1px solid gray;">2 microphones, Stereo speakers, Headset jack</td> <TD style="border-collapse: collapse; border: 1px solid gray;">10.6" ClearType HD Display (1366x768 pixels) 16:9 (widescreen) 5-point multi-touch</td> </TR> <tr style="border-collapse: collapse; border: 1px solid gray;"> <TD style="border-collapse: collapse; border: 1px solid gray;">HP Envy X2 11t-g000</td> <TD style="border-collapse: collapse; border: 1px solid gray;">2 USB 2.0, HDMI</td> <TD style="border-collapse: collapse; border: 1px solid gray;">Stereo speakers, Headset jack</td> <TD style="border-collapse: collapse; border: 1px solid gray;">11.6" HD LED-backlit IPS Display (1366 x 768)</td> </TR> </table> <br /><br /> <P> <table align=center width="600" cellpadding=3 cellspacing=0 style="border-collapse: collapse; border: 1px solid gray;"> <tr style="border-collapse: collapse; border: 1px solid gray;"> <TH style="border-collapse: collapse; border: 1px solid gray;">Device</th> <TH style="border-collapse: collapse; border: 1px solid gray;">Price</th> <TH style="border-collapse: collapse; border: 1px solid gray;">Keyboard/Docking Station</th> <TH style="border-collapse: collapse; border: 1px solid gray;">Total Price</th> </TR> <tr style="border-collapse: collapse; border: 1px solid gray;"> <TD style="border-collapse: collapse; border: 1px solid gray;">Dell XPS 10</td> <TD style="border-collapse: collapse; border: 1px solid gray;">$499</td> <TD style="border-collapse: collapse; border: 1px solid gray;">$180</td> <TD style="border-collapse: collapse; border: 1px solid gray;">$679</td> </TR> <tr style="border-collapse: collapse; border: 1px solid gray;"> <TD style="border-collapse: collapse; border: 1px solid gray;">Asus Eee Pad Transformer TF101</td> <TD style="border-collapse: collapse; border: 1px solid gray;">$399</td> <TD style="border-collapse: collapse; border: 1px solid gray;">$175 (Has built-in battery)</td> <TD style="border-collapse: collapse; border: 1px solid gray;">$574</td> </TR> <tr style="border-collapse: collapse; border: 1px solid gray;"> <TD style="border-collapse: collapse; border: 1px solid gray;">Lenovo Ideatab Lynx K3011</td> <TD style="border-collapse: collapse; border: 1px solid gray;">$599</td> <TD style="border-collapse: collapse; border: 1px solid gray;">$149</td> <TD style="border-collapse: collapse; border: 1px solid gray;">$748</td> </TR> <tr style="border-collapse: collapse; border: 1px solid gray;"> <TD style="border-collapse: collapse; border: 1px solid gray;">Microsoft Surface</td> <TD style="border-collapse: collapse; border: 1px solid gray;">$499</td> <TD style="border-collapse: collapse; border: 1px solid gray;">$119, $129</td> <TD style="border-collapse: collapse; border: 1px solid gray;">$618.00 &#8211; $628</td> </TR> <tr style="border-collapse: collapse; border: 1px solid gray;"> <TD style="border-collapse: collapse; border: 1px solid gray;">HP Envy X2 11t-g000</td> <TD style="border-collapse: collapse; border: 1px solid gray;">$849.99</td> <TD style="border-collapse: collapse; border: 1px solid gray;">Keyboard Included</td> <TD style="border-collapse: collapse; border: 1px solid gray;">$849.99</td> </TR> </table> <P> <p style="font-size: large; font-weight:bold; text-align: right;">Next Page: <a href="http://www.informationweek.com/byte/personal-tech/tablets/how-the-surface-compares-with-the-other/240146401?pgno=3">Summary</a></p><p STYLE="font-size: large; font-weight:bold; ">Summary</p> <p>If you're looking for the most processor for your buck, the Surface's Quad-core NVIDIA Tegra 3 would play a large factor in your decision. But that's the difference between hybrids and laptops. Where bragging rights on laptops where earned on processor and RAM, on hybrids they're on display, battery life, and versatility. </p> <P> <p>None of these 5 hybrids separated themselves with a display better than 1366 x768. In contrast, the iPad's Retina display has a 2048 x 1536. </p> <P> <p>Long battery life like the 16 hours battery life in the Lenovo Ideatab is a game-changer -- beating even the iPad by 5 hours. For the first time, a laptop/hybrid user can do work without being tethered to the wall and not race the power indicator to zero. </p> <P> <p>Other than the HP Envy, the pricing is deceptive because to get the real value out of these hybrids, you'll need a keyboard, which can boost the price as much as $180. But in some cases, the keyboard increases the value because it extends battery life. </p>2013-01-09T12:45:00Z2015: Apple Becomes AppIt's CES in 2015: Apple has successfully executed its transition from hardware company to ecosystem company. The mini iPads and iPhones were just part of an overall strategy of increasing market share in order to drive growth of revenues from apps and other services.http://www.informationweek.com/byte/personal-tech/mobile-applications/2015-apple-becomes-app/240145903?cid=RSSfeed_IWK_Authors<p><i>[Reports yesterday say that <a target="_blank" href="http://www.washingtonpost.com/business/technology/microsofts-ballmer-shows-up-at-ces-after-all/2013/01/08/323e82b0-599c-11e2-9fa9-5fbdc9530eb9_story.html">Apple is proceeding with plans to launch a less-expensive iPhone</a>. What does this mean for the company? Where will they be in 2 years? This speculative column was written after CES 2015 to report on Apple.]</i></p> <P> <p><ul>1977 &#8211; Apple Computer, Inc.<br /> 2007 &#8211; Apple<br /> 2015 &#8211; App</ul></p> <P> <p>CES 2015 has ended, and we find Apple in the middle of a transition it started with the iPad 2, the mini and the mini iPhone where it was pushing to get an iOS device in as many hands as possible, as quickly as possible, to win the ecosystem wars.</p> <P> <p><b><hr /><blockquote>Serdar Yegulalp has a different vision of Apple in 2015. Click here to read about how <a href="http://www.informationweek.com/byte/personal-tech/mobile-applications/2015-apple-cachet-is-pass/240145904">their efforts to grow market share harm their reputation for quality and innovation</a>.</b></blockquote><hr /></p> <P> <p>The war between Apple and Google rages over the next wave of consumer spending. While Microsoft is still playing catch-up with the Surface and Windows Phone, Apple and Google are fighting for dominance with their walled gardens. The more customers using their mobile devices and apps, the more likely they'll be returning customers.</p> <P> <p>But for Apple the last 2 years has been a losing battle. There is downward price pressure from competitive Android devices. In fact, seventy-two percent of all smartphones sold in Q3 of 2012 were loaded with the Android operating system. While Apple is still a minority player, its market share has grown over the last 2 years.</p> <P> <p>Apple could tell that their margins were unsustainable. It was seeing reduced profits on new releases because of <a href="http://www.informationweek.com/byte/personal-tech/smart-phones/iphone-prices-under-competitive-pressure/240145325">competition with cheaper older versions of its own products</a>. Consumer Intelligence Research Partners found that the iPhone 5 accounted for just 68 percent of iPhone sales the month of its release.</p> <P> <p>With diminishing profits for each device, Apple's long-term goal is to get as many customers as possible into the Apple ecosystem before the music stops and the devices can't be sold at a premium. </p> <P> <p>The transition has made, and will continue to make an Apple that will make money on services and delivering a lot of customers to it. So it needs to maximize market share now for long-term growth. The iPad mini is cheaper, yet "every inch an iPad," and the same goes for the iPhone mini. And each cheaper iDevice builds toward a greater market share for their walled garden in the future.</p> <P> <p>2015 CES introduced hundreds if not thousands of apps and devices that plug into a mobile OS. And I don't mean the refrigerator that orders mayonnaise from the grocer, but one that tells you on your smart phone how many potential meals it has in it and makes recommendations. <a target="_blank" href="http://www.google.com/landing/now/">Google has been doing this for years with Google Now.</a> Google Now delivers information to you as you need it.</p> <P> <p>With hardware so cheap, profit margins on it have plummeted just as they did with PCs years ago. As a result, handset companies are more than ever vassals of the carriers and software companies. Indeed, this is the biggest problem in the industry, as vertical consolidation is now the rule, with Apple and RIM still controlling their entire chains, Windows Phones only on Nokia, and Android dominated by Samsung.</p> <P> <p>Hardware has become cheap and boring; only the ecosystem is interesting, and it's the ecosystems which compete for customers.</p>2012-12-10T08:30:00ZFor Microsoft Surface, Modest Sales Are Good EnoughThe software giant is finding that modest sales are the sweet spot for Surface hardware, but is it a winning business model? It could be. Surface doesn't have to be as big a hit as the iPad for Windows 8, and therefore Microsoft, to win big. More than Surface itself, Microsoft needs to get Windows 8 and the app model working, and for that the success of Lenovo, Dell, HP and other OEMs is also good for Microsoft.http://www.informationweek.com/byte/personal-tech/tablets/for-microsoft-surface-modest-sales-are-g/240144101?cid=RSSfeed_IWK_Authors<p>Microsoft is satisfied with modest sales for its tablet, the <a target="_blank" href="http://surface.microsoftstore.com/">Surface</a> not because it's the best business model, but it's the best business model available, given the company's OEM relationships. </p> <P> <p>Microsoft has been forced into a conundrum in sales of the Surface. To see how, look at the two extremes.</p> <P> <p>Obviously a Surface sales flop is a bad thing for Microsoft. They have put a lot of money and prestige behind Surface and the new app model of Windows 8/RT on which Surface relies. That kind of failure labels the Surface/Windows 8 undertaking a failure, making Microsoft irrelevant after Windows 7. OEMs will suffer even worse than if the Surface was a runaway hit because a doomed OS is on their hardware.</p> <P> <p>On the other hand, assume the Microsoft Surface wins big, really big &#151; iPad big. That would be a dagger in the heart of the OEMs like Dell, HP, Asus and Acer who are all struggling with thin margins in the post PC era. Lenovo, now the world's biggest PC maker, reported <a target="_blank" href="http://www.reuters.com/article/2012/07/15/us-lenovo-pcs-idUSBRE86E0HM20120715">a 1.4 percent profit margin</a> for the second quarter of 2012. But a weakened Lenovo ultimately is a weaker Microsoft because fewer units of Windows 8 are shipped. PC sales are already <a target="_blank" href="http://online.wsj.com/article/SB10001424127887324205404578149373215258016.html">down 21 percent over last year</a>.</p> <P> <p>So Microsoft doesn't want a big win or a big loss. That's what happens when you are competing with your OEM partners in their space. In fact, not only is Microsoft competing with OEMs, but it's also competing with retail outlets. Best Buy won't get a piece of each Surface sale or the foot traffic from the Surface advertising.</p> <P> <p>On the other hand, you will find Windows 8 systems from Toshiba, Asus and HP at Best Buy. Microsoft put up its biggest marketing budget ever for a Windows release. Ad age says the Windows 8 campaign alone is $1 billion. The Windows 95 promotion was $400 million in today's dollars, and the retailers and OEMs benefit tremendously from it.</p> <P> <p>But this most ambitious ad campaign in company history is followed by <a target="_blank" href="http://allthingsd.com/20121205/lack-of-distribution-is-killing-surface/">measly distribution for Surface</a>. The Wall Street Journal blames poor sales for Surface on the fact that people can't touch it &#151; can't touch it. If you don't have access to one of the relatively uncommon Microsoft Stores then you can buy it through Microsoft.com, but that doesn't let you get your own hands on it to try it. Customers can't compare it side-by-side with the Lenovo Yoga or the Asus Transformer. But go down to Staples or Best Buy and you can try a Windows 8 device from an OEM such as HP or Samsung.</p> <P> <img src="http://twimgs.com/informationweek/byte/news/2012-Oct/First-Surface-Sold.png" /><div style="margin:4px 0 0 0; padding:0; color:#999900; font-size:small; ;font-style: italic; text-align:right;">A young man named Glenn bought the first Surface for Windows RT sold in Microsoft&#8217;s new pop-up store in New York City&#8217;s Times Square on Oct. 26, 2012. The device was signed by Panos Panay, general manager of Surface for Microsoft. (source: <a target="_blank" href="http://www.microsoft.com/en-us/news/Press/2012/Oct12/10-25SurfaceRetailPR.aspx">microsoft.com</a>)</div> <P> <p>Microsoft has not reported Surface sales yet. Rumors &#151; from less than reliable sources &#151; say that <a target="_blank" href="http://news.yahoo.com/microsoft-surface-deemed-dud-q4-sales-could-come-142042622.html">Microsoft has slashed orders</a> from 4 million to 2 million. Other says only 600,000 have sold.</p> <P> <p>In <a target="_blank" href="http://www.reuters.com/article/2012/11/12/us-microsoft-ballmer-idUSBRE8AB0PY20121112">an interview with French daily Le Parisien</a>, Steve Ballmer said early sales were "modest," and he also attributed it to the lack of distribution. </p> <P> <p>"Modest" works fine for Microsoft because of high profit margins on the product. While OEMs struggle with a slim profit margin from hardware sales, Microsoft enjoys one as large as Apple's. According to iSuppli.com, <a target="_blank" href="http://www.isuppli.com/Teardowns/News/Pages/Microsoft-Surface-RT-More-Profitable-than-iPad-Teardown-Analysis-Reveals.aspx">the Microsoft Surface RT is more profitable than the iPad</a>, earning more than $300 per unit without the keypad and $400 with it. </p> <P> <p>Assuming the lower number of $300 profit for the device and a million sold &#151; which is just an estimate &#151; Microsoft will earn $300 million from its flagship hardware. Of course it doesn't account for the three years of R&D and the billion plus it's dumped into advertising, so it's far from profitable yet, but revenue of $300 million by Christmas is not a failure, at least it's not a failure in the short term. In fact, if it weren't measured against Apple's consistently staggering number of iPads, Minis, and iPhones sold annually, industry experts would applaud it.</p> <P> <p>The software/hardware giant is finding that modest sales are the sweet spot for the Surface, but is it a winning business model? It could be. Surface doesn't have to be a smash hit for Windows 8&nbsp;&#151;&nbsp;and therefore Microsoft&nbsp;&#151;&nbsp;to win big.</p>2012-11-12T12:20:00ZMicrosoft Surface: Keyboard Is KeyThe Surface succeeds where the iPad fails in one important area: Document production. The optional keyboard for the Surface has a touchpad for doing practical work, whereas the iPad is limited to Bluetooth keyboards that make you reach out and touch the screen too much. Too bad the Surface costs so much.http://www.informationweek.com/news/240096953?cid=RSSfeed_IWK_Authors<p>The keyboard is the fundamental hardware difference between the Microsoft Surface and iPad. The iPad is a "lean-back" device -- one you use mainly from the couch, not at a desk. The Surface promises to let you do both, provided you spend an extra $119 or $129 for the keyboard. </p> <P> <img src="http://twimgs.com/informationweek/byte/commentary/2012-Nov/Surface-KB.jpg" /> <P> <p>Of course, the iPad allows input via third-party Bluetooth keyboards such as the highly regarded <a href="http://www.informationweek.com/byte/personal-tech/tablets/logitech-ultrathin-keyboard-cover-is-a-t/240001387">Logitech Ultrathin Keyboard Cover</a>. Many problems remain, such as the absence of a trackpad, which makes the user lean in and touch the screen far too much, a.k.a. <a target="_blank" href="http://www.wired.com/gadgetlab/2010/10/gorilla-arm-multitouch/">"gorilla arms".</a> In fact, iOS, the iPad's operating system, doesn't even support pointing devices other than the touch screen.</p> <P> <p>I learned this first-hand. Given that the iPad has a longer battery life than any laptop, and is instant on, I thought I could use it to replace my aging Asus Eee netbook. I could even reduce the number of devices by one. I bought the <a target="_blank" href="http://www.rocketfishproducts.com/products/computer-accessories/RF-ICAP12.html">Rocketfish RF-iCAP12 Advanced Series iCapsule</a> keyboard. Rocketfish adds some hot keys and seals the iPad in a shell when not in use.</p> <P> <p>It doesn't work. Though the keyboard is well-made -- albeit oversized -- having to touch the screen to do something typical is more than a bother and there are limited hot keys and no way to program more. I didn't like touching the screen for every little edit, especially to insert a letter or punctuation. So when Steve Ballmer introduced the Surface a few months ago, I thought Microsoft had seen and exploited one of the weaknesses of the iPad.</p> <P> <p>The Surface is $499, but that does not include the Touch Cover, which doubles as a keyboard. The cover is an extra $119.99 -- or $129.99 for a thicker cover.</p> <P> <p>I was eager to see the Surface as netbook replacement. The Microsoft Store in the Freehold Mall in New Jersey was crowded a few days after the release of the Surface. It had a bit of a forced party atmosphere -- it was no more crowded than the Apple store a hundred yards away. There were a lot of clerks on hand to answer all my questions. At times the ratio of clerk to customer seemed one-to-one.</p> <P> <p><b><hr /><blockquote><a href="http://www.informationweek.com/the-excitement-at-the-microsoft-store/240097030">Click here to see a slideshow of Dino's visit to the Microsoft Store.</a></b></blockquote><hr /></p> <P> <p>I tested the Surface for document production. I had forgotten that the keyboard cost extra, and was surprised to find that Microsoft sells more than one keyboard for the Surface: A leaner 3-mm model of the Touch Cover, and a marginally thicker 5-mm Cover.</p> <P> <a target="_blank" href="http://twimgs.com/informationweek/byte/commentary/2012-Nov/Surface-Touch-Cover-X-Ray_Print.jpg"><img src="http://twimgs.com/informationweek/byte/commentary/2012-Nov/surface-kb-xray-452.png" /></a><div style="margin:4px 0 0 0; padding:0; color:#999900; font-size:small; ;font-style: italic; text-align:right;">Click image to enlarge.</div> <P> <p>While the cheaper spill-resistant keyboard is serviceable and surprisingly effective considering just how thin it is, it's similar to other non-spring loaded keyboards, which are good for short bursts of typing but won't do for real any document production. And production is why I would buy the Surface in first place.</p> <P> <p>The clerk who said he preferred navigating the interface with the keyboard agreed with me, ran to another table and returned with the 5-mm Touch Cover. The two millimeters made all the difference. I don't think a lot of people who make their living with document production would tolerate the thinner keyboard.</p> <P> <p>Still, I didn't buy a Surface. I felt the pressure-sensitive, spill-proof keyboard that's advertised with the Surface is like the device itself. It's trying to satisfy so many users -- consumer, business, lean forward, lean back, tablet, notebook -- that's it's not serving any of them well. </p> <P> <p>For the Surface's starting price of $628 I could get a killer laptop with Windows 7 or 8 and save about $100. As things stand now, the Surface is a luxury.</p>2012-11-12T12:20:00ZSurface Hands-On At The Microsoft StoreThey look a lot like Apple Stores, but Microsoft Stores sell Windows PCs and Surfaces and Xboxes. One is coming, if not to a mall near you, then some place near an Apple Store for sure. I popped in to my local Microsoft Store to take a Surface tablet for a spin.http://www.informationweek.com/byte/news/240097030?cid=RSSfeed_IWK_Authors<p>When Microsoft released the Surface I decided to try one out and went to <a target="_blank" href="http://www.freeholdracewaymall.com/">the Freehold Raceway Mall in Freehold, N.J.</a>, where there is one of two permanent Microsoft Stores in the state, and one temporary holiday store.</p> <P> <p>Microsoft Stores might not be as common as Apple Stores yet, but there was definitely action in the store I visited. Of course, as you can see in the picture, a lot of the people were staff -- not that a well-staffed store is a bad thing.</p> <P> <p><b><hr /><blockquote>For Dino Londis, <a href="http://www.informationweek.com/byte/personal-tech/tablets/for-the-microsoft-surface-the-keyboard-i/240096953">the distinguishing factor for the Microsoft Surface tablet is the keyboard</a>, but that doesn't mean he's ready to shell out the money for one.</b></blockquote><hr /></p><p>The wall art was certainly bright and colorful. It might have been better to show the weather in Freehold rather than Seattle, though.</p> <P><p>My first hands on with the Surface! I'm <a href="http://www.informationweek.com/byte/personal-tech/tablets/for-the-microsoft-surface-the-keyboard-i/240096953">impressed with the Surface keyboards</a> but not thrilled with the price.</p><p>Not only are the keyboards very usable -- especially the slightly thicker, slightly more expensive model -- but they "click" on and off the Surface tablet itself with ease. It's a very cool design.</p> <P><p>Just outside the store, a Microsoft rep/artist drew a woman with a <a target="_blank" href="http://www.nomadbrush.com/">Nomad Flex</a> stylus brush and <a target="_blank" href="http://apps.microsoft.com/webpdp/en-us/app/fresh-paint/1926e0a0-5e41-48e1-ba68-be35f2266a03">Microsoft Fresh Paint</a>, a free app at the Windows Store that uses the Surface's touch screen. In the background, Adele's "I'll Be Waiting" was drowned out by mall noise.</p> <P><p>The Apple store in the Freehold Raceway Mall had its own mob. The Microsoft and Apple stores are located close to one another, a characteristic of most Microsoft stores, <a href="http://www.informationweek.com/byte/personal-tech/tablets/microsoft-stores-secret-is-apple-locatio/240012691">as BYTE's Boonsri Dickinson recently noted</a>. No doubt many people visit both stores. Where are they spending their money? That remains to be seen.</p>2012-11-09T16:35:00ZEvernote 5: Don't Rush To UpgradeEvernote 5 for iPad and iPhone looks new but it isn't functionally better, except for one or two new features. Evernote should have spent its time overhauling the desktop version instead.http://www.informationweek.com/byte/news/240077554?cid=RSSfeed_IWK_Authors<p>Evernote has reinvented the look and feel of <a target="_blank" href="https://itunes.apple.com/us/app/evernote/id281796108?mt=8">its popular iOS app</a> by adding -- and subtracting -- a few features. The four-year-old company chose not to simultaneously update the desktop client, which is a shame. Both mobile and desktop apps needed a make-over. The desktop app looks old when compared with partners like News360 and is overdue for a performance overhaul.</p> <P> <p>If we're lucky Evernote will upgrade desktop client to coincide with its December launch of <a target="_blank" href="http://evernote.com/business/">Evernote Business</a>. In its current form it isn't ready to challenge let alone displace Microsoft Word and Sharepoint.</p> <P> <img src="http://twimgs.com/informationweek/byte/reviews/2012-Nov/EN5.png" /> <P> <p>So is Evernote 5 for iOS worth upgrading to? It promises:<ul> <li>A new home screen with quick access to notes, notebooks, tags, places, and premium features.</li> <li>The ability to create new notes with fewer taps using home screen quick note buttons.</li> <li>The note list redesigned in a card style to showcase note content.</li> <li>The added ability to quickly create new notebooks from the Notebooks list.</li> <li>Notes on a zoomable map.</li></ul></p> <P> <p>The new interface is cleaner and more colorful. The tabs that used to run across the top now look like hanging file folders. Notebook stacks look like square <a target="_blank" href="http://www.moleskine.com/">Moleskine</a> notebooks. The cleaner look comes at the expense of some features, though. For example, the top note used to display the first words of the most recent note, almost like a Windows 8 tile. That's gone. It looks cleaner but you get less information at a glance. <P> The sort feature is now hidden. However, once you find it by pulling down the home screen, accessing it is not too inconvenient. Although Evernote has made it easier to create notes on the iPad, it's now harder to delete them. I found no way to group delete a bunch of notes from a notebook or the All Notes tab. You need to open each note and choose delete. </p> <P> <p>The Premium Features tab is nothing more than an ad for paid features available to free users. It would be nice if paying customers could remove it. That would free up a bit of screen real estate.</p> <P> <p>One feature that is definitely an improvement is the Recent Notes scrolling row at the top. Evernote understands that we use it in a continuum. When I finish and sync at my desktop I can continue on the iPad and iPhone.</p> <P> <p>I use Evernote every day. It stores all my digital files in the cloud but allows for a local offline copy of every file. I bought the premium services for $45 primarily so I can forward news to my iPad with Clearly and Clip to Evernote. It saves me on cellular costs and I can read news where there is no Wi-Fi. I frequently type notes on the news stories and couple them with others in a notebook for later reference. I can keep anything in it. For example, when I'm testing a Microsoft hotfix, I'll store my correspondence with Microsoft, notes of the conversation, the link to the download, the hotfix itself, and my results all in a single note. I can find it literally at a glance.</p> <P> <p>Evernote's greatest weakness -- ironically -- is creating notes from scratch. By design it's a stripped-down word processor. Where Microsoft Word is bloated with features, Evernote has just enough, such as cut, paste, font resizing, keystroke shortcuts, and an adequate spell checker. But it fails as a day-to-day word processor.</p> <P> <p>It's the little inconsistencies that add up. For example, if you move a block of text in Microsoft Word and it has to go higher on the page, you just hold the mouse at the top of the screen and the document will scroll. Evernote won't do that. When you double click a word such as "it's," the word should highlight so you can italicize, move, delete, and so on. But if I happen to double click the apostrophe, the word won't highlight -- it makes me find another letter in the word to double click. There is always some small thing that gets in the way. </p> <P> <p>Occasionally some formatting embeds itself into the text somewhere and the words that follow are formatted incorrectly. To fix it I jump ahead and backspace to remove that formatting. In Word, I'd only need to show styles to find the problem -- but it doesn't have that problem. Another quibble: Resizing the application&#8217;s screen resolution is only possible by changing the font. Word has a slider.</p> <P> <p>Evernote 5 crashed five times the day and a half that I used it. I installed it on a first-generation 5.1.1 iPad so it's not the most robust hardware. Still, Evernote 4.4 rarely crashed or hung. When version 5 crashed, I got several "'undefined' is not a function'" errors when saving an audio file. It worked on the second try, but I was able to reproduce it so clearly it's a bug.</p> <P> <p>Other than the new Recent Notes feature, Evernote 5 isn't better. This effort should have been saved for the desktop client.</p>2012-10-24T14:08:00ZWith iPad Mini Apple Sees Bigger PictureApple sees only itself as the competition. It now has a full range of tablets, plus the iPod Touch, to fill various needs.http://www.informationweek.com/byte/news/240009683?cid=RSSfeed_IWK_Authors<p>Apple's unveiling of the new iPads might have upset some recent customers of the third-generation iPad because the latest version will have a faster processor, the Lighting connector, and other new goodies. Some also accuse Apple of flooding the market with essentially the same product. It also didn't impress the stock market. Apple shares were down at the end of business day.</p> <P> <p>Yet the Mini is only two-plus years and a couple of inches removed from igniting the revolution in the way we take information. Newsweek in fact discontinued the print version of its magazine just this past week as part of the cascading effects started by the iPad.</p> <P> <p><b><hr /><blockquote style="font-size:small">Read what other BYTE contributors say about the iPad Mini:<ul> <li>Serdar Yegulalp: <a href="http://www.informationweek.com/byte/personal-tech/tablets/ipad-mini-apple-could-have-done-more/240009677">iPad Mini: Apple Could Have Done More</a></li> <li>George Ou: <a href="http://www.informationweek.com/byte/personal-tech/tablets/ipad-mini-leaves-gaping-price-umbrella/240009684">iPad Mini Leaves Gaping Price Umbrella</a></li> <li>Larry Seltzer: <a href="http://www.informationweek.com/byte/personal-tech/tablets/bring-your-own-ipad-mini/240009615">Bring Your Own iPad mini?</a></li> </ul></b></blockquote><hr /></p> <P> <p>The point is Apple now has 14 tablets--not including the iPod Touch--ranging from $329 to $829, to lure customer into stores. And since the "wow" element of introducing a new tablet has largely vanished and an announcement on its own won't necessarily bring customers into stores, Apple can leverage its variety to match a tablet to a customer's needs. And of course do a bit of upselling as well.</p> <P> <p>When we first heard rumors of an iPad Mini many months ago, I thought it would be perfect as an at-home gadget to manage household services such as temperature, lighting, music, and Siri integration with Apple TV. I still think that's true. But after finally seeing it, I'm thinking the at-home gadget role might be better filled by the larger iPad, with the Mini taking its place for the daily commute. A pound less at 0.68 pounds, the Mini is small and light enough to hold in one hand, compared to 1.46 pounds for the full-size iPad, and is only 7.2 mm thick, versus 9.4 mm.</p> <P> <p>Although many anticipated a $199 price tag to directly compete with Nexus 7 and Kindle Fire, the starting price of $329 for the 16 GB Wi-Fi model of the Mini says--right or wrong--that Apple sees only itself as the competition, so it squeezed the Mini into its pricing structure. </p> <P> <p>Finally, the speculation about one iPad cannibalizing another is meaningless when all the tablets have a high margin. If the Kindle Fire is breaking even at $199 as Jeff Bezos told the BBC, then it's not too hard to estimate what Apple earns for the Mini.</p>2012-10-23T17:48:00ZAirWatch Brings MDM To Windows Phone 8Mobile security vendor AirWatch announces its mobile device management (MDM) and mobile application management (MAM) software tools will support Windows Phone 8 devices, which are expected to be released next week.http://www.informationweek.com/byte/news/240009591?cid=RSSfeed_IWK_Authors<p>AirWatch Tuesday added device and application management support for Windows Phone 8 to its mobile device management (MDM) platform.</p> <P> <p>This is welcome news to IT. Because MDM vendors mainly have competed in iOS and Android management software, administrators at many companies are doubtless wondering if they will be able to manage the Windows Phone 8 devices that should begin showing up next week. </p> <P> <p>Windows Phone 8 was an easy addition for AirWatch, said Victor Cooper, global public relations representative. "Since we're OS/platform agnostic, we've incorporated the Windows Phone 8 support 'module' into our comprehensive solution suite," he said. "IT administrators are able to manage all OSs from a single, Web-based console."</p> <P> <p>The AirWatch platform supports iOS, Android, BlackBerry, Mac OS X, Windows Mobile, and Windows Phone 7 and 8.</p> <P> <p>AirWatch will support these device and application management features: <UL><li>Company Hubs, Microsoft's company-specific app distribution technology.</li> <li>Device reporting, configuration and analytics.</li> <li>Over-the-air updates to enterprise applications.</li> <li>Exchange ActiveSync configuration.</li> <li>Enterprise and full device wipes.</li> <li>SD card disabling.</li></UL></p> <P> <p>Other features will be supported, Cooper said, but those can't be disclosed until the official release of Window Phone 8.</p> <P> <p>"The release of Windows Phone 8 further represents Microsoft's growing mobile enterprise presence," said AirWatch CEO John Marshall. "Now, businesses can maximize existing investments in Microsoft technology and streamline mobile integration into their infrastructures. By leveraging the new capabilities of the platform, mobility is now an extension of the overall framework."</p>2012-10-12T10:57:00ZTop iOS6 Problems And How To Fix ThemHave you bought an iPhone 5 or upgraded your iPhone 4 or 4S or iPad to iOS 6? Many users have experienced problems with the new operating system version. We went through Apple's community discussions forum looking for common problems and solutions that users have found. Here are some of the most common having to do with Wi-Fi failures, missing music, failure to connect to iTunes, high cellular bills and, of course, the infamous Apple Maps.http://www.informationweek.com/byte/news/240008970?cid=RSSfeed_IWK_Authors<p>Apple iOS6 comes with more than 200 new features over 5.1.1. including local search available for Siri, VIP mailboxes, and a global Do Not Disturb. But the upgrade also created problems for customers who don't expect problems to come from an Apple device. I went to <a target="_blank" href="https://discussions.apple.com/">the Apple Discussions Forum</a> to find the most common and frustrating problems for users who upgraded to iOS6 and found some surprising solutions.</p> <P> <p><u>Big Disclaimer</u>: I am not recommending any of these fixes and you should perform them at your own risk. Like any DIY project, research as much as possible and lean on the side of caution.</p> <P> <p STYLE="font-size: large; font-weight:bold; ">WiFi Toggle Grayed Out</p> <P> <p><div style="margin:0; padding: 0 0 5px 5px; width:210px; float:right; text-align:center;"><a target="_blank" href="http://twimgs.com/informationweek/byte/news/2012-Oct/top-ios6-bugs/greyed_out_wifi.png"><img src="http://twimgs.com/informationweek/byte/news/2012-Oct/top-ios6-bugs/greyed_out_wifi-200.png" alt="same as caption" hspace="0" vspace="0" border="0" /></a></div>Many customers complained of WiFi simply not working after they upgraded their iPhone 4 and 4s to iOS6. Without WiFi disabled, your monthly data limit will be burned up faster than you can say, 'Airplane Mode.'</p> <P> <p>One solution was <a target="_blank" href="https://discussions.apple.com/thread/4310121?start=1245&tstart=17">offered by bheirman</a>: <i><ul><li>Connect your iPhone and make a backup through iTunes.</li> <li>Disconnect iPhone.</li> <li>Turn off the iPhone.</li> <li>Hold "home" and connect to mac/pc with USB to put the iPhone into recovery mode.</li> <li>Restore iOS through iTunes.</li> <li>Do not put your backup back at this point.</li> <li>Go through the setup wizard on your iPhone, in my case WiFi worked at this point and I could connect.</li> <li>At the step where you choose if you want to configure as new phone, restore from iCloud or restore from iTunes backup, choose iTunes.</li> <li>Wait.</li></ul></i></p> <P> <p><i>After restoring my backup, my WiFi worked.</i></p> <P> <p><a target="_blank" href="https://discussions.apple.com/thread/4310121?start=1260&tstart=59">Zenrobot stumbled on a solution</a> to restore the toggle. He wrote:</p> <P> <p><i>Then this evening I tethered my iPhone to an iPad via Bluetooth. After browsing on the iPad a few minutes, I disconnected the Bluetooth pairing and powered off my iPhone. An hour later I turned it back on, and there it was, the WiFi toggle: available.</i></p> <P> <p>Another user, Cool_js <a target="_blank" href="https://discussions.apple.com/message/19734942#19734942">took his iPhone 4s -- which was still under warranty -- back to the Apple store</a>. There he met a group of customers who had come with the same problem. The clerk replaced his 4s and Cool_js upgraded to iOS6 in the store. It worked.</p> <P> <p STYLE="font-size: large; font-weight:bold; ">iOS 6 Music Not Really There</p> <P> <p><div style="margin:0; padding: 0 5px 5px 0; width:210px; float:left; text-align:center;"><a target="_blank" href="http://twimgs.com/informationweek/byte/news/2012-Oct/top-ios6-bugs/music.png"><img src="http://twimgs.com/informationweek/byte/news/2012-Oct/top-ios6-bugs/music-200.png" alt="same as caption" hspace="0" vspace="0" border="0" /></a></div><a target="_blank" href="https://discussions.apple.com/thread/4311301">nhorsthuis reported a problem post-upgrade on his iPhone 4</a>. The Music app lists all the music that was there before the upgrade, but can't find many of the songs. In such cases the app will rapidly skip through songs until it finds one it can play. </p> <P> <p>So you touch "Substitute" by The Clash, iOS zips through a bunch of songs and then out comes "The Ballad of John and Yoko." We know it ain't easy folks; we know how hard it can be. There are many Music-related bug reports in the forum, but we picked this one because a lot of users reported it and we've seen it ourselves.</p> <P> <p>Note that many users on the thread conflate the issue with use of the iTunes Match, which syncs your music across different devices, but the problem can happen without Match enabled.</p> <P> <p>Many users on the thread report various tricks which worked for them. Many use 3rd party tools to delete music on the iPhone from a Mac. But none seem to work generally. </p> <P> <p>Except one, and it's a drastic measure.</p> <P> <p>First, make sure you have a current backup of your device, and you want to do this docked to iTunes on a computer. Then, on iOS 6, go to Settings-General-Reset and choose "Erase all Content and Settings". You'll get a couple warnings about what you're doing, but keep going. This wipes your device back to factory default.</p> <P> <p>When you reboot it will enter the out-of-box setup procedure after which it will tell you to cable up to your computer to restore your backup. Follow the prompts. Your device will turn off at one point and you'll have to turn it back on and the restore will continue. Depending on how much content you have, the restore could take many hours.</p> <P> <p>But in the end, you'll have all your content back and the missing-music-bug will be fixed -- at least according to many users on this forum.</p> <P> <p STYLE="font-size: large; font-weight:bold; ">Cannot Connect to the iTunes Store</p> <P> <p><div style="margin:0; padding: 0 0 5px 5px; width:210px; float:right; text-align:center;"><a target="_blank" href="http://twimgs.com/informationweek/byte/news/2012-Oct/top-ios6-bugs/no_iTunes.png"><img src="http://twimgs.com/informationweek/byte/news/2012-Oct/top-ios6-bugs/no_iTunes-200.png" alt="same as caption" hspace="0" vspace="0" border="0" /></a></div>Many users in the Apple forum have written that after upgrading via WiFi they cannot connect to the iTunes Store.</p> <P> <p>After trying many things, <a target="_blank" href="https://discussions.apple.com/thread/4345392?start=0&tstart=0">millermoth wrote</a>:</p> <P> <p><i>Reboot and hold down [both] buttons until the apple appears. Hold on even after that. You should get image telling you to connect by USB to the computer. Do so. Mine worked fine after that.</i></p> <P> <p>Change the date seemed to work for most though. <a target="_blank" href="https://discussions.apple.com/thread/4344377?start=0&tstart=0">joltes wrote</a>:</p> <P> <p><i>There was an issue with Passbook causing the App Store to crash. The solution I found was to change your date in the settings to today's date, only in 2013. After changing, go back and try to open the App Store again. If it fails again (which mine did) go to settings and change your date back to today. It worked after that. I don't know why, but it did.</i></p> <P> <p>Here is Apple's solution for a failure to connect to the iTunes Store.</p> <P> <ul><i><li>Make sure that you can access the Internet on your computer or device.</li> <li>Make sure that your computer meets the iTunes minimum system requirements.</li> <li>Make sure that your operating system is up-to-date:</li> <li>For Mac OS X: Choose Software Update from the Apple menu to determine if you need to update your computer.</li> <li>For Windows: Go to Microsoft's Windows Update web page.</li></i></ul><p STYLE="font-size: large; font-weight:bold; ">Battery Life More Like Battery Death</p> <P> <p><i>I upgraded yesterday to iOS6</i>, <a target="_blank" href="https://discussions.apple.com/thread/4322150?start=0&tstart=0">wrote Ralf99</a>. <i>I left my phone charged 100%. After 4 hours on standby it was down to 3%. I went to sleep with at least 90% battery life and woke up it was down to 66%. Was never like that before. Is there any way I can revert to IOS 5.1.1?</i></p> <P> <p>Actually there isn't a way to downgrade to iOS 5.1.1 unless <a target="_blank" href="http://www.modmyidevices.com/saving-of-shsh-blobs/21-saving-of-shsh-blobs/422-how-to-save-your-shsh-blobs-using-tiny-umbrella">you saved your SH blobs</a> before you upgraded. Those are unique software identifiers that associate the OS with the hardware.</p> <P> <p>As far as battery life, <a target="_blank" href="https://discussions.apple.com/message/19916668#19916668">StrAuchXl wrote</a>:</p> <P> <p><i>I found out, that there is in the settings a point called advertising, if you switch this off the battery is nearly back at the point you were used to when it was running with iOS5.</i></p> <P> <p>More specifically: Deactivate the feature "Limit Ad Tracking" in Settings->General->About->Advertising->Limit Ad Tracking=OFF.</p> <P> <p STYLE="font-size: large; font-weight:bold; ">iMaps is Beautiful but iNaccurate</p> <P> <p><div style="margin:0; padding: 0 0 5px 5px; width:210px; float:right; text-align:center;"><a target="_blank" href="http://twimgs.com/informationweek/byte/news/2012-Oct/top-ios6-bugs/maps.jpg"><img src="http://twimgs.com/informationweek/byte/news/2012-Oct/top-ios6-bugs/maps-200.jpg" alt="same as caption" hspace="0" vspace="0" border="0" /></a></div><a target="_blank" href="https://discussions.apple.com/message/19827125#19827125">Haxion wrote</a>:</p> <P> <p><i>I have upgraded my 4S to iOS6, and let's forget about all the other errors I get with my apps. But the fact that my map doesn't open any locations & can't find me any directions is the most annoying one! It even can't find the directions from my house to the next street!</i></p> <P> <p>And <a target="_blank" href="https://discussions.apple.com/message/19846183#19846183">Beamer79 wrote</a>:</p> <P> <p><i>Search for Manchester United Football Club - the most popular football club in the world - and Apple shows you Sale United Football Club, a community team for ages five and above.</i></p> <P> <p>What to do? <a target="_blank" href="http://www.apple.com/letter-from-tim-cook-on-maps/">Apple CEO Tim Cook wrote</a>:</p> <P> <p><i>...you can try alternatives by downloading map apps from the App Store like Bing, MapQuest and Waze, or use Google or Nokia maps by going to their websites and creating an icon on your home screen to their web app.</i></p> <P> <p>Do you have a problem or a comment about your Apple device? If so, <a target="_blank" href="http://www.apple.com/feedback/">Apple wants to hear from you.</a> They say they read every comment, but won't respond to any of them.</p> <P>2012-10-09T12:00:00ZAny Apple Magic Left For iPad Mini?The iPad Mini isn't even here yet, and already its future looks murky. BYTE's Dino Londis gives his Magic 8-Ball a shake and divines the answers.http://www.informationweek.com/byte/news/240008711?cid=RSSfeed_IWK_Authors<p>Oh, Magic 8-Ball, will the iPad Mini sell as fast as the iPad?</p> <P> <p><i>Cannot predict now</i>.</p> <P> <p>Well, did I really expect it to say anything else? Nobody would make a lot of money betting against Steve Jobs and Apple. Jobs said no smaller version of the iPad would work, making a pretty good argument against it. I don't think Jobs was trying to misdirect competitors when he said a 7-inch tablet would be too small. He genuinely believed that anything smaller than 9 inches wouldn't sell. But he watched Amazon and Barnes and Noble prove him wrong. So if there a mini iPad on the way--and all signs point to yes-- then Apple might have another hit on its hands.</p> <P> <p><b><hr /><i>This story is one of several <a href="http://www.informationweek.com/byte/personal-tech/tablets/will-the-ipad-mini-succeed-can-it-possib/240008686">dueling commentaries on the upcoming iPad Mini</a>. Also read:<ul> <li>George Ou: <a href="http://www.informationweek.com/byte/personal-tech/tablets/how-the-ipad-when-from-monopoly-to-minor/240008688">How The iPad When From Monopoly To Minority Within A Year</a></li> <li>Chris Spera: <a href="http://www.informationweek.com/byte/personal-tech/tablets/the-ipad-mini-success-depends-on-apple-c/240008690">The iPad Mini Success Depends on Apple-Controlled Issues</a></li> <li>Serdar Yegulalp: <a href="http://www.informationweek.com/byte/personal-tech/tablets/why-the-ipad-mini-will-succeed-even-if-i/240008689">Why the iPad Mini Will Succeed, Even If It Really Shouldn't</a></li> </ul></i><hr /></b></p> <P> <p>Yet there are some compelling reasons why the smaller iPad will not be a breakout product for Apple.</p> <P> <p>For starters, it's not different enough. It's a smaller, cheaper version of the iPad. I predict the Mini will offer few surprises and no "wow". We've already seen the magic, and on a larger scale.</p> <P> <img src="http://twimgs.com/informationweek/byte/commentary/2012-Oct/iPad-Mini-Succeed-Fail/ipad-8ball.png" /> <P> <p>The iPad created a market where there wasn't one. The Mini won't do that. In fact it's a late entrant to an already crowded market of Nook Colors, Amazon Kindles, and Galaxy Tabs that have already defined the product category.</p> <P> <p>"Can the iPad Mini best the Microsoft Surface?" <i>Reply hazy. Try Again.</i></p> <P> <p>Unless the Mini arrives with a detachable magnetic keyboard, track-pad and a kickstand, the Microsoft Surface could steal a significant portion of the Mini's sales. Both are scheduled to drop at approximately the same time and both might be the same $299. So why would the average consumer buy a smaller tablet when they can buy a Surface, a hybrid laptop-tablet, for the same price?</p> <P> <p>"Is Apple cannibalizing itself?" <i>Concentrate and ask again.</i></p> <P> <p><div style="margin:0; padding: 0 0 5px 5px; width:182px; float:right; text-align:center;"><img src="http://twimgs.com/informationweek/byte/commentary/2012-Oct/iPad-Mini-Succeed-Fail/my_sources_say_no.jpg" alt="My sources say no" hspace="0" vspace="0" border="0" /></div>Even if consumers pick Apple over Android and Microsoft, they will now have four iOS tablets to choose from: the Mini, The iPod Touch 5 starting at $299, the iPad 2 starting at $399, and the iPad Retina starting at $499.</p> <P> <p>There is no price for the Mini that doesn't affect sales iPod or iPad 2.</p> <P> <p>Finally, "will Apple name it the iPad Mini?" <i>My sources say no.</i></p>2012-10-09T09:00:00ZConsumer Cloud Services Undergo 'Enterprisation'EverNote, Box, SugarSync, and Amazon.com are springboarding off their success as consumer services to launch business-focused designs that appeal to enterprise IT.http://www.informationweek.com/byte/news/240008607?cid=RSSfeed_IWK_Authors<p>Proven consumer technology companies have begun to leverage their influence by pitching their services to the enterprise. This "enterprisation" is the next logical step for services that employees are already bringing into the office. Many so-called consumer cloud services have begun offering business products. Evernote recently announced that in December it will launch <a target="_blank" href="http://evernote.com/business/">Evernote Business</a>, which will bring Evernote into the office with an admin console and integration with employees' existing Evernote accounts. </p> <P> <p>Evernote is late to the enterprisation game. In the cloud service business, <a target="_blank" href="https://www.box.com/business/">Box</a>, <a target="_blank" href="http://www.sugarsync.com/business/">SugarSync</a>, <a target="_blank" href="http://aws.amazon.com/enterprise-it/">Amazon</a> and many others offer a "for business" component. These services didn't start with the enterprise in mind. Their market was the consumer. But the consumer is only an employee in different clothes and the convenience of these services runs circles around the enterprise equivalents. </p> <P> <p>Evernote, for example, can automatically upload corporate email, documents, audio, video, software, and applications. The data is sorted, indexed, and made available in a single shared or unshared repository that is accessible from anywhere. Compare that to an employee storing documents in a content management solution like Worldox, emails in Exchange, and the company data in a Web silo. All of that is locked behind a firewall that needs multi-level authentications at a PC's browser. </p> <P> <p>Because these cloud services are now being pushed on the enterprise by individual employees, the CIO is happy to see a professional tier with a console to regain some management control over the data. A corporate console can enforce encryption, create a stricter password policy, and even require multi-level authentication. </p> <P> <p>It also can monitor what data is moving where, which is currently one of the biggest unknowns in IT.</p> <P> <p>Enterprisation is the next level of growth for consumer-based cloud businesses, creating revenue where there wasn't, because the average user doesn't typically pay for services such as Dropbox, Box, and SugarSync. For example, when the enterprise adopts Dropbox for Teams--which can integrate Active Directory--Dropbox annually earns $6,420 for a 50-user license.</p> <P> <img src="http://twimgs.com/informationweek/byte/commentary/2012-Oct/enterprise-consumer-services.png" /> <P> <p>So the battle for the enterprise is underway. And just as mass adoption of gadgets and services created big winners in the consumer market--such as the iPhone besting Blackberry--enterprisation will anoint other true winners because they will have the approval of the enterprise. Once that happens, the gadget or service won't be an outsider competing with enterprise software and hardware. It will be the enterprise software and hardware. </p> <P> <p>As Amazon senior executive <a target="_blank" href="http://www.ft.com/cms/s/0/d822679c-0694-11e2-abdb-00144feabdc0.html#axzz2831G7WCs">Andy Jassy told the Financial Times</a> last week, localized IT services will be as anachronistic as a company producing its own electricity.</p> <P> <p>There are a growing number of consumer brands that CIOs are becoming increasingly comfortable with, including: <P> <ul><li><em>Apple Configurator.</em> With the <a href="http://www.informationweek.com/byte/airwatch-updates-mdm-configurator-suppor/240007685">Apple Configurator</a>, network administrators can provision 30 iOS devices at a time with customized profiles, password policies, and other restrictions.</li> <li><em>LastPass.</em> Password managers such as <a href="http://www.informationweek.com/byte/personal-tech/mobile-applications/top-5-password-managers/240006395">LastPass</a> can be upgraded to an enterprise tier for $24 a year per user. This gives administrators power to enforce a password policy beyond the local network without increasing the burden on the employee. LastPass for Enterprise can break employees of the notoriously unsafe practice of using the same password for different accounts. It also improves employee productivity because they are not losing, resetting, and calling the help desk to access their accounts.</li> <li><em>Carbonite.</em> Carbonite was launched in 2005 as a consumer-based online backup service. When its name became known--especially among tech professionals through strategic advertising--it introduced Carbonite Premier in 2011 for $599 a year. It will compete with <a target="_blank" href="http://aws.typepad.com/aws/2012/08/amazon-glacier-offsite-archival-storage-for-one-penny-per-gb-per-month.html">Glacier</a>, which was introduced by Amazon in August.</li> <li><em>Google Chrome.</em> While Firefox 15 is collecting <a href="http://www.informationweek.com/development/open-source/firefox-15-better-graphics-painless-upda/240006448?itc=quickview">stellar reviews</a>, it's Google Chrome that's edged out Internet Explorer as the most-used browser in the world. The difference is partly that <a target="_blank" href="http://chrome.blogspot.com/2010/12/chrome-is-ready-for-business.html">Chrome can be managed in the enterprise</a> with a .MSI installer and group policy, while Firefox essentially says <a target="_blank" href="http://mike.kaply.com/2011/06/23/understanding-the-corporate-impact/">it isn't interested in the enterprise</a>.</li></ul></p> <P> <p>There will be multiple winners in the enterprisation game, where several products in the same category--Dropbox, SugarSync, and JustCloud, for instance--are all managed in the enterprise. Some day there might be a new job title--manager of cloud services--where an admin simply maintains user accounts and requests. </p> <P> <p>These consoles won't regain complete control of corporate data, but they will add another layer of data protection along with mobile device management (MDM) network monitoring, and a sound corporate policy.</p>2012-09-20T12:50:00ZAirWatch Updates MDM, Configurator Support For iOS 6Leveraging the new version of iOS, AirWatch admins can disable features such as the Shared Photo Stream and Passbook; control the synching of recent contacts to the mail server; and control many other configuration options.http://www.informationweek.com/byte/news/240007685?cid=RSSfeed_IWK_Authors<p>No doubt IT departments today are testing the Apple Configurator with freshly upgraded iOS 6 devices. The <a href="http://www.informationweek.com/byte/reviews/personal-tech/mobile-apps/232602364?queryText=configurator">Apple Configurator</a> is an iOS management utility that runs on the Mac and gives mobile admins the ability to prepare, supervise, and assign multiple devices.</p> <P> <p>By configuring as many as 30 devices at once, the Apple Configurator saves mobile administrators from having to recycle devices one at a time.</p> <P> <p>Early adopters of the utility reported some buggy inconsistencies, but with an Aug. 23 update and the iOS 6 upgrade, Apple and IT departments are hoping they have a reliable tool to manage the increasing number of Apple mobile devices in the enterprise.</p> <P> <p>After the free AirWatch app is installed on OS X 10.7.2 or later, a profile is prepared on the utility and is then transferred to the devices via USB. </p> <P> <p>At once all devices can:<ul><li>Be sequentially named.</li> <li>Get upgraded to the latest iOS.</li> <li>Create and restore backups.</li> <li>Sync documents between assigned devices.</li> <li>Apply custom text, wallpaper, or the user's picture to a device's lock screen.</li> <li>Get a profile delete date or timeframe.</li></ul></p> <P> <p>Admins will also use it to enroll devices in their mobile device management solution--the Apple Configurator is a roaming profile manager, but it's not an MDM. </p> <P> <p>Mobile device managers such as AirWatch provide ways to remotely manage devices. Specifically, AirWatch:<ul><li>Tracks devices through GPS device locating.</li> <li>Creates detailed reports and notifications.</li> <li>Performs a device lock or wipe.</li> <li>Locks down a device to a single app and disables the home button.</li> <li>Forces all device network traffic through a global HTTP proxy.</li> <li>Prevents installation of certificates or unmanaged configuration profiles.</li> <li>Disables iMessage, game center, and iBookstore.</li> <li>Does it all over the air.</li></ul></p> <P> <p>AirWatch also improves mobile security by adding advanced authentication, policies, and access control.</p> <P> <p>It's a cloud-based service or installs on Windows. There isn't a Windows version of Apple Configurator, which is one sneaky way to get Mac OS in the <a target="_blank" href="https://www.apple.com/support/iphone/enterprise/">enterprise</a>.</p>2012-09-18T11:00:00ZHomegrown Databases: Alive, Well, and MobileIf you need an app to do something specific, sometimes it makes sense to "bring your own database." FileMaker and QuickBase, among others, are moving accessible database app builders to the mobile world.http://www.informationweek.com/byte/news/240007482?cid=RSSfeed_IWK_Authors<p>Custom database software tools such as FileMaker Pro, Paradox, and Foxpro carry the stigma of a lone power user in 1999 building a custom departmental database that no one else could touch. Eventually these small databases were either retired or merged into the scope of IT's responsibility.</p> <P> <p>Although Paradox and Foxpro have all but disappeared, FileMaker Pro and many others have adapted to the changing computer landscape in the last decade. They are mobile-and-browser-based, drag-and-drop apps that empower ordinary users to build personal, team, and enterprise applications. </p> <P> <p>But do we need to spend resources building custom mobile apps when Apple and Google already offer hundreds of thousands of apps that could do essentially the same thing? In other words, what new process could an employee create that hasn't been already created? Once you understand just how detailed these apps can get, then you understand the need for customizable database software. In fact, you start to envision applications everywhere.</p> <P> <p>For example, during a company's Windows migration from XP to Windows 7, when virtually all departments are working on the Windows 7 push, team members would connect to a customized customer support ticket app that runs on an iPad and desktops. In real time, resources could be coordinated and deployed according to changing needs. The company might find that floor support is spending far more time than anticipated on changing the new desktop screen resolution instead of training. Desktop support would then create some registry keys to deploy those changes and floor support could get back to training.</p> <P> <p>The app doesn't displace the company's existing trouble ticket software. It just bottles it for that project. A smaller IT department--say a department of one--might build such an app just for himself to document changes and fixes. Many of us are managing large amounts of data like this in spreadsheets or word processing tables when a database would perform this function much better.</p> <P> <p>A common use of custom apps is a document management app built for an event. For example, a sales team attends a convention where it will both present to an audience and meet with potential customers. The content management app writer builds a mini-content management system for the event, including the schedule, travel and accommodations, presentations, sales kits, and checklists. But it could also include LinkedIn photos and biographies of each customer. It's an app built for a three-day event that can be modified even as the sales team is boarding the plane. </p> <P> <p><div style="margin:0; padding: 0 0 5px 5px; width:154px; float:right; text-align:center;"><img src="http://twimgs.com/informationweek/byte/news/2012-Sep/LowEndDatabase/FileMaker.png" alt="FileMaker icon" hspace="0" vspace="0" border="0" /></div>These are specific instances demonstrating the advantages of "bring your own tech." And when we try to communicate the benefits of consumerization to executives, we talk up the fact that mobile and cloud increases productivity. But other than opening a shared Google Doc on an iPad, what does that really mean? Applications such as FileMaker and Intuit QuickBase empower average employees to build and support detailed mobile apps.</p> <P> <p>FileMaker, which has been with Apple virtually from the start, is two products. The first is Bento, a solo user database strictly for Mac and iOS, similar in simplicity to Keynote or Pages. The second is FileMaker Pro, which is the business product line with a client side for building, deploying, and hosting the apps.</p> <P> <img src="http://twimgs.com/informationweek/byte/news/2012-Sep/LowEndDatabase/FileMaker-Pro.png" /> <P> <p>Users access the information on the desktop or iOS with FileMaker Go, or in a browser on Windows 8, Windows Phone, or Android devices.</p> <P> <p>The IT department is involved only on the back end to host the data. But there are other options for hosting, such as keeping it on the desktop or hosting it on a cloud server such as Amazon E2. There are scores of companies that can host databases.</p> <P> <p>Though nearly all the application instances employees build are database-centric, FileMaker de-emphasizes the term "database" in favor of calling them apps. "It's funny, people are thinking differently about it [databases] these days," Ryan Rosenberg, VP of marketing and services for FileMaker told me. "Not too many people say, 'I want a database.' If--say a law firm--creates an app for jury evaluation, what they'll do is have their data on an iPad, do the evaluation, come back and centralize that data with the team. They're not thinking that it's a database even though that's the technology behind it. They think they're using an app."</p> <P> <p>QuickBase, which has been part of Intuit since 1999, started as a Web-based platform so business could collaborate via the Internet. </p> <P> <img src="http://twimgs.com/informationweek/byte/news/2012-Sep/LowEndDatabase/QuickBase.png" /> <P> <p>The 2012 version is a crowd-sourced, collaborative app builder that lets inexperienced users start with a library of templates for the most commonly built applications. More-experienced users build a database from scratch with form builders, by importing a spreadsheet from Excel or any delimited text file. QuickBase also has an open API for developers.</p> <P> <p>QuickBase offers the same fundamentals as FileMaker Pro, but the architecture is wholly different. QuickBase assumes the responsibility for the database, which is stored on the company's servers in Quincy, Wash. </p> <P> <p>Although FileMaker Pro has a desktop program and an iOS app, QuickBase is strictly browser based and crowd sourced, meaning others can co-author the database. A FileMaker database can be local. On QuickBase, it must be in the cloud. </p> <P> <p>The pricing is also different. FileMaker Pro installs on a Windows or Mac and retails for $299, or $179 for an upgrade. QuickBase is a subscription service starting at $299 per month for unlimited support. </p> <P> <p>This year, both FileMaker and QuickBase have pushed hard into the arena of custom database apps for mobile. In January, QuickBase introduced a view-only preview of mobile QuickBase and in April it added the ability to insert and edit records directly in the mobile site. FileMaker introduced FileMaker Go 12 in April 2012.</p> <P> <p>Although there is no official version number or announcement, QuickBase is scheduled for a big release with UI changes next month. This update will improve drag and dropping and other ease-of-use features, according to customer support specialist Eliza Elmer.</p> <P> <p>FileMaker Pro and Intuit are just two lightweight customizable databases. There are many others, such as Caspio, Zoho Creator, Viravis, Grubba, and, of course, Access.</p> <P> <img src="http://twimgs.com/informationweek/byte/news/2012-Sep/LowEndDatabase/QuickBase-Browser.png" />2012-08-31T12:54:00ZTech Out Your Pet Photo ContestGot a pet? Got a gadget? Take a photo of your pet with the gadget and enter it in the Honeywell Tech Out Your Pet Photo Contest. Tweet or Instagram it to @HoneywellPlugIn using the hashtag #TechOutYourPet. The deadline is September 7th.http://www.informationweek.com/byte/news/240006634?cid=RSSfeed_IWK_Authors<p><div style="margin:0; padding: 0 0 5px 5px; width:200px; float:right; text-align:center;"><a target="_blank" href="http://twimgs.com/informationweek/byte/news/2012-August/pets/Dog-Keyboard.jpg"><img src="http://twimgs.com/informationweek/byte/news/2012-August/pets/Dog-Keyboard-190.jpg" alt="dog with keyboard" hspace="0" vspace="5" border="0" /></a><br /><a target="_blank" href="http://twimgs.com/informationweek/byte/news/2012-August/pets/Phonecall-Fish.jpg"><img src="http://twimgs.com/informationweek/byte/news/2012-August/pets/Phonecall-Fish-190.jpg" alt="Fish phone call" hspace="0" vspace="5" border="0" /></a><br /><a target="_blank" href="http://twimgs.com/informationweek/byte/news/2012-August/pets/Mice.jpg"><img src="http://twimgs.com/informationweek/byte/news/2012-August/pets/Mice-190.jpg" alt="Mice" hspace="0" vspace="5" border="0" /></a><br /><a target="_blank" href="http://twimgs.com/informationweek/byte/news/2012-August/pets/Dog-Headphones.jpg"><img src="http://twimgs.com/informationweek/byte/news/2012-August/pets/Dog-Headphones-190.jpg" alt="Dog with headphones" hspace="0" vspace="5" border="0" /></a><br /></div>We just got two more cats in the house for a total now of 5. We never get to play with them because they're either tweeting or texting each other and constantly checking email. We do occasionally play with them provided they accept an invitation request, But at 10 cents a text, they're running up quite a phone bill. I don't care how cute they are, I've insisted that they only email because that's free. But they don't listen. You know how cats are.</p> <P> <p>I'm kidding of course. We took away their phones.</p> <P> <p>Before we did, I should have clicked some photos of them using their favorite gadgets because the makers of <a target="_blank" href="http://www.honeywellconsumerproducts.com/">Honeywell Fans & Air Purifiers</a> have launched a #TechOutYourPet contest on Twitter. All you need to do is Tweet or Instagram a photo of your pet using their favorite gadget to @HoneywellPlugIn using the hashtag #TechOutYourPet.and you're entered.</p> <P> <p>The deadline is September 7th and the winner gets a $500 Target gift card. I wonder if that can use to pay down my data plan. Visit <a target="_blank" href="http://www.facebook.com/HoneywellPluggedIn/app_448190101888439">Honeywell on Facebook</a> for official rules.</p> <P> <p><i>(Click on images for larger version.)</i></p>2012-08-29T08:00:00ZTop 5 Password Managers2012 is the year of the password breach. Did you know there are tools to manage multiple, strong passwords so you don't have to? Here are BYTE's Top 5 P@$$w0rd Managers.http://www.informationweek.com/byte/news/240006395?cid=RSSfeed_IWK_Authors<p>2012 is the year of password theft, according to <a target="_blank" href="http://www.securitycoverage.com/secureit/overview.php">SecurityCoverage</a>. The security software company says that in the first six months of 2012, online password breaches increased 300% over the same period in 2011.</p> <P> <p>Maybe you've done okay so far using the same passwords for years, or using the same password for multiple sites so you don't have to keep track of lots of different ones. Maybe you hope that password theft is so rampant that your password will slip past thieves unnoticed. But the time of hoping and crossing your fingers is over if, like many people, you've started storing corporate data in the cloud. </p> <P> <p>Until companies figure out a better way to protect their data in the cloud, the best solution is to enforce higher security with password managers, said Amber Gott, marketing associate and online community builder at LastPass. Awareness that the tools exist is the first step. "We still find there are plenty of people who aren't even aware that password managers exist," she said. "[But now ] ... we're seeing it cross over to your more average Internet user."</p> <P> <p>Password managers provide tools to encrypt text files that can store all your passwords that are not Web based, such as Windows and Outlook passwords, Lotus Notes passwords, administration passwords including local and domain accounts, BIOS passwords, encrypted hard drive passwords, cell phone and voicemail passwords, iPad and iPhone passwords, and so on.</p> <P> <p>Password managers promise greater security while improving the user experience. People get most excited about password managers' convenience, said Gott. "The security for a lot of people is an added benefit," she said.</p> <P> <p>The best password managers sync to the cloud across all dominant platforms and require multi-factor authentication. Other factors to consider when choosing one are cost, ease use, and extras. Of course, clouds are where much user data is breached. You've probably heard the victims' names: RSA, Sony, eHarmony, LinkedIn. What happens when a cloud-based password manager gets hacked? </p> <P> <p>LastPass was hacked in March 2011, right around the time Sony was breached. Unfortunately for Sony users, Sony stored passwords in clear text. LastPass, on the other hand, encrypts its passwords and came through relatively unscathed. In other words, the extra protection offered by password managers works.</p><p STYLE="font-size: large; font-weight:bold; "><a target="_blank" href="https://lastpass.com/">LastPass</a></p> <P> <p>LastPass is a consumer product that's also fine for business use. You can set it up according to the level of risk you're comfortable with, from simply locally caching the master password to two-factor authentication. It's free for the desktop version and $1 a month for the premium service, which includes virtually all mobile platforms--even WebOS--and two-factor authentication. The only downside is its password recovery option of pinging back to a designated recovery computer to create a one-time password. You could compromise your information if you enable account recovery on a laptop that becomes lost or stolen. </p><p STYLE="font-size: large; font-weight:bold; "><a targetw="_blank" href="http://keepass.info/">KeePass</a></p> <P> <p>KeePass is a free, open-source password manager for enterprise IT techies. The app lets you peek under the hood and inspect it for any back doors. You can tweak and compile it yourself. The KeePass site provides XML examples of how to save locally or to a network share. In other words, this is quasi-developer stuff. Network and desktop admins should have no problem using KeePass, even if they visit XML only occasionally. But this is not for newbies.</p> <P> <p>KeePass 2 adds the capability to synchronize to a specific URL, so the extensions that were created by third-party developers for synching to the Web are no longer necessary.</p> <P> <p>KeePass works on Windows 98 all the way through to Windows 8 32-bit and 64-bit operating systems, and Mono, for Linux, Mac OS X, and BSD. Contributors have used it to write iPad, RIM, and Android password manager apps.</p><p STYLE="font-size: large; font-weight:bold; "><a target="_blank" href="http://www.clipperz.com/">Clipperz</a></p> <P> <p>If you're willing to secure your most sensitive data in the cloud, Clipperz lets you go for broke. Clipperz calls itself "a Web Rolodex, a card index where you can enter any sort of confidential data without worrying about security." It can be used to store and freely organize passwords, confidential notes, burglar alarm codes, credit and debit card details, PINs, software keys, and so on. The card system allows for an unlimited number of fields, so you can customize it any way you like. You could create custom cards for your driver's license, passport information, burglar alarm codes--basically anything that's important to remember and keep safe offsite.</p> <P> <p>This browser-based plugin is completely free. There is no upsell popup to a premium package. It wins on price, but loses on features.</p><p STYLE="font-size: large; font-weight:bold; "><a target="_blank" href="http://www.roboform.com/">RoboForm</a></p> <P> <p>Tired of typing the same information into online forms over and over again? You might have noticed that a lot of forms for completing business and personal transactions online overlap. You might pay an iPhone bill, submit a health insurance claim, check on money in eTrak--and have to enter a lot of the same info into each form. Just thinking about my insurance company's flex benefits PDF makes me postpone the refund attempt for another day. And just try filling out a form on an iPad, let alone an iPhone.</p> <P> <p>RoboForm Desktop fills forms with one click. It pre-populates the form with static data such as name, policy number, and so on. You fill out the rest. Employees love the auto-fill-in feature; companies get improved productivity. </p> <P> <p>And oh yeah, it manages passwords in the same way.</p> <P> <p>RoboForm is the only password manager in our roundup that doesn't have a free version. A trial of 10 free log-ins is all you're allowed. It costs $29.95 for the desktop. The cloud-based and mobile services are subscription based, at $9.95 for the first year and $19.95 a year after that. RoboForm works on the iPhone, iPad, Android, BlackBerry, Windows Mobile, Palm, and Symbian. <a target="_blank" href="http://www.roboform.com/enterprise/solutions/product-comparison">RoboForm Enterprise</a>, which integrates with Active Directory and group policy for central management, is <a target="_blank" href="http://www.roboform.com/enterprise/solutions/pricing">priced separately</a>.</p><p STYLE="font-size: large; font-weight:bold; "><a target="_blank" href="https://accountservices.passport.net/ppnetworkhome.srf?vv=1350&mkt=EN-US&lc=1033">Windows 8 and Live ID</a></p> <P> <p>Microsoft is broadening the scope of Windows Live ID. Already it is used to view licensing keys and store OneNote data, as well as provide 5GB of free storage. <a target="_blank" href="http://blogs.msdn.com/b/b8/archive/2011/09/26/signing-in-to-windows-8-with-a-windows-live-id.aspx">Starting with Windows 8</a>, the Live ID logon now will be a password and forms manager as well.</p> <P> <P>Because it is integrating the capabilities into the operating system, Microsoft can add features that standalone password managers cannot. For instance, with Windows 8 Microsoft is throwing in a lightweight environment manager that can save a wide range of settings such as your lock screen picture, desktop background, user tiles, and browser favorites and history, among many others. They automatically sync when you log into Live ID. Will this conflict with third-party environment managers such as Quest or <a target="_blank" href="http://www.appsense.com/">AppSense</a>? Windows 8 ships in October so we'll find out soon.</p> <P> <p>Additionally, Microsoft also lets you log into Outlook.com, Windows Messenger, and <a target="_blank" href="http://www.informationweek.com/software/windows8/windows-8-loses-metro-interface-sort-of/240004928">(formally known as) Metro</a> apps without a password interface, and the setting and last-used state persist across all your Windows 8 PCs.</p><p>Thanks to SecurityCoverage for this infographic of password breach statistics.</p> <P>2012-08-15T15:00:00ZMicrosoft Surface Rumored At $199Microsoft's hybrid ARM-based Surface RT tablet running Windows 8 reportedly will cost as little as $199. Windows RT devices are coming from Dell, Lenovo, Asus and Samsung.http://www.informationweek.com/byte/news/240005628?cid=RSSfeed_IWK_Authors<p>Microsoft, which surprised the tech world with its announcement of the Surface RT in June, might have another surprise in store--its price. According to an inside source at Engadget, <a target="_blank" href="http://www.engadget.com/2012/08/14/microsoft-surface-199/">the Surface will be priced at $199</a> when it goes on sale on Oct. 26.</p> <P> <p>The anonymous source is said to have received the information from a recent TechReady15 conference, where the complete details of the launch were disclosed.</p> <P> <p>If the rumor is true, the Surface would be tied for least expensive tablet with other $199 tablets, such as the Google Nexus 7, and would also best all others on cost per screen size, putting downward pressure on the iPad. The tablet/ultrabook hybrid features a 10.6-inch screen, full-size keyboard, and a built-in kickstand. </p> <P> <p>Just this week <a href="http://www.informationweek.com/byte/commentary/240005434">Microsoft announced that Dell, Lenovo, Asus, and Samsung will manufacture Windows RT tablets</a>. At $199, the Surface will certainly be sold below cost. Microsoft also is reportedly charging OEMs as much as $85 per device to license Windows RT, which would make competing with Microsoft impossible. Toshiba said it would not manufacture a Windows tablet.</p> <P> <p>The <a target="_blank" href="http://technet.microsoft.com/en-us/library/ee692162(v=surface.10)">Surface</a> inherited its name from the now-forgotten table top and wall-mount version running Windows Vista.</p> <P> <img src="http://twimgs.com/informationweek/byte/commentary/2012-June/Microsoft-Surface/microsoft-surface-tablet.jpg" />2012-08-10T11:30:00ZHow Consumerization is Lowering Security StandardsSecurity and convenience are a direct tradeoff. The market need to make products convenient makes them insecure. Just ask <em>Wired</em> journalist Mat Honan, whose identity was stolen through his Amazon and Apple accounts.http://www.informationweek.com/byte/news/240005261?cid=RSSfeed_IWK_Authors<p>When Apple and Amazon unknowingly contributed to the <a target="_blank" href="http://www.engadget.com/2012/08/07/amazon-apple-stop-taking-key-account-changes-over-the-phone/">deletion of Wired journalist Mat Honan's digital life</a>, the two technology giants also unwittingly revealed that they haven't built adequate security into their cloud services. Apple already is <a target="_blank" href="http://gizmodo.com/5885366/heres-the-letter-congress-sent-to-apple-asking-what-the-hell-is-going-on-with-path">under investigation by Congress</a> to determine if it adequately protected customers' privacy when it allowed developers' access to the iPhone's unique hardware identifier.</p> <P> <p>Honan lost his data when a couple of 19-year-olds wanted his Twitter handle. They used no technical equipment except their phone. The two impersonated Honan in calls to the providers' help desks with only a few bits personal info. First they changed his Amazon password, then his iCloud password, then his Google password, and finally his Twitter account. No encryption algorithm could have prevented that hack, which took all of half an hour.</p> <P> <p>The threat to safety of cloud computing is in the numbers. Yahoo, LinkedIn, Dropbox, and e-Harmony have lost millions of customer passwords in the last three months alone. Three of them host platforms. Yahoo Small Business, for example, is driven with the user's Yahoo email password. Both Apple and Amazon host their customers' entire digital library, such as ebooks, music, personal notes, family photos--everything.</p> <P> <p>Consumerization is, in a sense, a democratization of technology where employees can pick the best products and services from the market. And the IT department is only in a position to make recommendations, yet still provide alternatives. For example, although employers are willing to incorporate employee-purchased iPhones into the enterprise, many will still issue the RIM Blackberry, which is far more secure.</p> <P> <p>And the difference between those two phones might be at the heart of consumerization of IT (CoIT)'s biggest challenge: Mob rule. No too long ago, when the IT department dictated that Blackberries were the only phone, it was acting as a benevolent dictator. Security is Blackberry's greatest strength yet it's a blip in sales to consumers.</p> <P> <p>The allure of cloud storage is its ease of use. A central repository that employees can access from anywhere on any device improves productivity because the user can work on the latest version and collaborate with colleagues and customers. If cloud providers adopted a stricter authentication policy, they risk losing customers to a competitor that promises greater convenience--which is always a trade-off for security. In a risk management assessment, cloud providers might conclude that it's better to grow exponentially with a reduced security threshold and manage the fallout from a breach, than to make a rock-solid system that no one will use.</p> <P> <img src="http://twimgs.com/informationweek/byte/commentary/2012-Aug/security-quote.png" /><div style="margin:4px 0 0 0; padding:0; color:#990000; font-weight:bold;font-style: roman; text-align:right;">From a wall at the Washington, D.C., <a target="_blank" href="http://www.spymuseum.org/">International Spy Museum</a>.</div> <P> <p>Providers already are upselling convenience over security. Even though Android is not a secure mobile platform, nearly all providers make an app for it. In March, Dropbox partnered with Facebook, making sharing documents easier with friends.</p> <P> <p>And companies aren't anxious to upset their existing password policies. Just look at the actions of Apple and Amazon, even after the Mat Honan PR nightmare. According to Wired, Apple currently is "deciding how much strictness is required."</p> <P> <p>The cornerstone of consumerization is secure public servers--i.e. the cloud--to store and manage our digital life. Even credit cards are now stored in the cloud with Google Wallet. Yet few cloud providers have demonstrated a bulletproof method to keep customer data safe. Smaller companies such as Watchdox and FileTrek that initially offered cloud-based document management services are now marketing non-cloud enterprise-based solutions for hosting customer data. It makes sense. Among other reasons, even in very large companies, impersonating a user to change a password will be quickly detected by a help desk technician because the tech will likely know the caller.</p> <P> <p>Honan had done everything right. He backed up the local copies of his files to iCloud, but iCloud's tight integration coupled with changing the password for a stranger allowed the service to reach into his hard drive and delete his personal and corporate data.</p> <P> <strong>Tech giant clouds breached in 2012:</strong><ul><LI><a target="_blank" href="http://www.washingtonpost.com/blogs/post-tech/post/yahoo-password-breach-reveals-400k-passwords-thecircuit/2012/07/12/gJQAiz1RfW_blog.html">Yahoo</a> -- In July, 435,000 passwords were stolen. What's worse, TrustedSec, the security firm that discovered the hack, said the passwords were stored in clear text so they could be used immediately.</li> <LI><a target="_blank" href="http://www.nytimes.com/2012/06/11/technology/linkedin-breach-exposes-light-security-even-at-data-companies.html?pagewanted=all">LinkedIn</a> -- In June, a Russian hacker lifted 6 million passwords that were inadequately encrypted. The hack revealed how little attention LinkedIn paid to security.</li> <LI><a target="_blank" href="http://www.informationweek.com/security/client/dropbox-admits-hack-adds-more-security-f/240004697">Dropbox</a> -- In August, User names and passwords culled from other websites were tested on Dropbox accounts. One of those stolen passwords was used to access a Dropbox employee's account, which contained a project document with Dropbox user email addresses. <b>[[Correction: An earlier version misstated the role of the Dropbox employee in this incident.]]</b> </li> <LI><a target="_blank" href="http://markets.on.nytimes.com/research/stocks/news/press_release.asp?docTag=201206070939PR_NEWS_USPRX____DC20838&feedID=600&press_symbol=34453364">eHarmony</a> -- In June, a hacker stole 1.5 million passwords from the dating service.</li> <LI>Apple and Amazon -- In August, both were duped by two men who wanted to steal a Twitter handle.</li></ul>2012-08-06T11:27:00ZGoogle Wallet Accepts All Cards, But Will Retailers Come?Google Wallet now works with any credit or debit card, although Google's relationships with retailers, mobile carriers, and card networks are still forming.http://www.informationweek.com/byte/news/240004981?cid=RSSfeed_IWK_Authors<p>Google last week announced <a target="_blank" href="http://googlecommerce.blogspot.com/2012/08/use-any-credit-or-debit-card-with.html">two significant updates</a> for Google Wallet. The 11-month-old service that allows customers to make purchases with <a target="_blank" href="https://play.google.com/store/apps/details?id=com.google.android.apps.walletnfcrel&rdid=com.google.android.apps.walletnfcrel&rdot=1">their Android phones</a> now works with all major credit cards. Those cards will be stored and managed in the cloud. </p> <P> <p>The previous version of Wallet could use only one credit card and stored the data on the device. The few who tried Google Wallet when it was first released could only link it to a Citibank MasterCard account. Now customers can choose Visa, MasterCard, American Express, and Discover accounts when making an in-store or online purchase. </p> <P> <img src="http://twimgs.com/informationweek/byte/news/2012_June/BYTE_Wallet.jpg" /> <P> <p>The latest version of Wallet also lets users who lose their phone to remotely disable their wallet app with any browser. The app is free in Google Play and currently runs on six phones plus the Nexus 7 tablet. Wallet now works on the Virgin Mobile network as well as Sprint. Some users have reported running it on their Verizon Galaxy Nexus phones.</p> <P> <p>Verizon fought Google Wallet partly because it was in the process of developing <a target="_blank" href="http://www.paywithisis.com/">ISIS Mobile Wallet</a>, an RFID payment platform that it is currently beta testing in selected U.S. cities. Verizon is also testing with Aeropostale, Coca-Cola, Foot Locker, Jamba Juice, and Macy's, along with grocery stores and convenience stores.</p> <P> <p>Though Google originally said it would share the technology with RIM, Apple, and Microsoft, it offered no followup on its blog about expanding the platform beyond Android. </p> <P> <p>However, now that the infrastructure is in place, it seems that Google's partnerships that are not. Although it was part of Google's announcement, an American Express exec told <a target="_blank" href="http://techcrunch.com/2011/05/26/google-wallet-offers/">Chris Velazco at TechCrunch</a>, "Right now, American Express does not have an agreement with Google for our cards to be used in the Google mobile wallet." </p> <P> <p>Still, American Express is permitting the use of its customer accounts on Google Wallet. Why?</p> <P> <p>The cloud. In a year that Linkedin, Yahoo, and Dropbox were hacked, any claims by Google or anyone that it can guarantee data security need to be vetted in the real world. So the credit card giant could be hedging its bet on Wallet. If the service proves to be unsafe, American Express could claim that's why it never reached an agreement with Google. But if Wallet is as bulletproof as advertised, American Express will endorse it with an agreement. Google only says the payment cards are stored on "highly secure Google servers."</p> <P> <p>Google lost an opportunity to announce additions to its list of national retail partners, which currently is small enough to include them all here: American Eagle Outfitters, Guess, Bloomingdales, Foot Locker, Jamba Juice, Macy's, RadioShack, Subway, The Container Store, Toys "R" Us, and Walgreens. Any other retail transactions from Google Wallet depend on MasterCard's well-established Paypass system which is accepted in "hundreds of thousands" of stores around the world. </p> <P> <p>Google Wallet's chief rival, <a target="_blank" href=" https://www.thepaypalblog.com/2012/05/next-steps-in-retail/">PayPal's Digital Wallet</a>, added 15 new national retailers in May. A few such as Jamba Juice and American Eagle Outfitters overlap with Google Wallet. These retailers all have a presence in U.S. malls, which might be part of Google's and other providers' strategy.</p> <P> <p>The national retail chains such as Bloomingdales, Guess, Foot Locker, RadioShack, and Jamba Juice, demonstrate the value Google and its rivals place on malls as the first battleground for product dominance. It makes sense. Changing the spending methods of culture from swiping credit cards to tapping a cell phone in front of the clerk might seem a difficult task, but Google has picked malls, a popular hangout for teens, and teens would be the most willing to try a virtual wallet because they are not yet as entrenched as their parents in old ways of paying with a dumb wallet.</p>