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Rick Whiting
News Editor
E-mail: rwhiting@cmp.com
Phone: 781-839-1297
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Rick Whiting's Most Recent Articles
Oracle's Upgrade Blitz
InformationWeek, February 03, 2007

Business Objects Widens Reach
InformationWeek, November 13, 2006
Product enhancements, partnerships extend its business intelligence software to more users and applications, and make use of more third-party technologies.

Greenspan Predicts Productivity Pickups, Dems Will Change Sarbanes-Oxley
InformationWeek, November 09, 2006
The former Federal Reserve chairman also said the U.S. health care industry won't fully embrace IT as long as older technophobic physicians are in charge. Greenspan made his points at an AMR Research conference.

Business Objects Provides A Glimpse Of The Future Of BI
InformationWeek, November 07, 2006
Insight conference attendees get a look at the vendor's efforts to combine business intelligence and search technologies.

BPM Gets Smarter With A Little Help From BI
InformationWeek, November 06, 2006
More and more, both users and vendors of BPM and BI software are figuring out there's a lot to be gained by bringing the two technologies together.

Software-As-A-Service Faces Its Next Big Test
InformationWeek, November 06, 2006
Workday, a startup founded by tech industry veteran Dave Duffield, introduces ERP applications as on-demand services.

SAS Readies Better View Into Profitability And Customer Service
InformationWeek, November 06, 2006
Software uses cost and revenue modeling to detail exactly what drives profits

Oracle Buying Stellent For $440 Million
InformationWeek, November 03, 2006
Oracle joins IBM and EMC in acquiring content management software providers.

SAS Institute Wants To Predict Your Profitability
InformationWeek, October 31, 2006
SAS Institute unveils new tools for analyzing the profitability of products, operations, and customers, as well as scrutinizing aftermarket services.

Which Baseball Players Earned Their Big Paychecks?
InformationWeek, October 30, 2006
Information Builders' Web site analyzes postseason stats and player salaries.

Construction Firm Does What It Does Best With IT Infrastructure: Build It On Its Own
InformationWeek, October 30, 2006
Writing custom applications for procurement or customer service might not seem so impressive, unless most of your industry is stuck on spreadsheets.

Oracle Gives A Peek At E-Business Suite 12
InformationWeek, October 25, 2006
But the new apps won't be available for up to a year. Development of upgrades for acquired applications such as Siebel and JD Edwards remains on track, though, the company says.

Salesforce Makes On-Demand Apps Easier To Customize
InformationWeek, October 16, 2006
New programming language will let customers modify Salesforce's services or write their applications

Salesforce.com To Offer Programming Language For Building On-Demand Apps
InformationWeek, October 09, 2006
The move to host applications built using the Apex development environment expands Salesforce's bid to become an on-demand services company.

New Tools Will Help SOA Soar In Businesses
InformationWeek, October 09, 2006
IBM, BEA introduce SOA development and management tools to help business expand deployments

IBM Broadens SOA Offerings
InformationWeek, October 03, 2006
New software and service offerings leverage the company's recent acquisitions.

Globalization Increasing Risk Of Supply Chain Disruptions: Survey
InformationWeek, October 02, 2006
A majority of companies are buying more sophisticated supply chain technology and improving their forecasting and planning capabilities, according to the Accenture study.

On-Demand Apps To Grab Share Of Software Market
InformationWeek, October 02, 2006
CRM predicted to figure prominently in the growth of software as a service.

SAP Completes On-Demand CRM Application Lineup
InformationWeek, September 26, 2006
SAP Service on-demand apps provide tools for setting customer service priorities and managing SLAs.

Louisiana School District Uses Data Mining To Analyze Troublemakers
InformationWeek, September 25, 2006
A year's worth of disciplinary reports are scoured for patterns in behavior and punishment.

In Depth: The Transformation Of EMC
InformationWeek, September 18, 2006
Best known as a storage hardware vendor, EMC has spent more than $7 billion to become more of a software and services company. Is the strategy working?

RightNow Updates On-Demand CRM Suite
InformationWeek, September 12, 2006
Enhancements in RightNow 8 are geared toward improving data analysis and providing customers with better service.

Sun Takes Built-To-Order To The Next Level
InformationWeek, September 12, 2006
Under One Touch effort, Sun products ship to customers directly from contract manufacturers, cutting logistics costs by 20%.

Information Builders Upgrades Performance Management Software
InformationWeek, September 07, 2006
Enhancements reflect IBI's focus on operational performance management capabilities.

SOA Management Rivals Snap Up Data Repository Software
InformationWeek, August 28, 2006
BEA Systems and webMethods hope recent acquisitions will help push SOA into wide-scale adoption.

Lower-Cost Options Free IT From Software Maintenance Fees
InformationWeek, August 28, 2006
As sales opportunities diminish, vendors are relying more on income from maintenance contracts to keep growing. With fees generally set between 17% and 22% of the original software license price, such expenses can exceed the original cost of a purchase in a few years.

Oracle Expands Predictive Analysis Toolkit
InformationWeek, August 25, 2006
Oracle acquires the Sigma Dynamics intellectual property assets that underlie Siebel analysis tools for an undisclosed sum.

BEA Acquires Flashline, Expands SOA Capabilities
InformationWeek, August 23, 2006
The software vendor also broadens its Tata Consultancy relationship to assemble and deliver SOA systems based on BEA technology.

Salesforce.com And NetSuite Debut Links To Google AdWords
InformationWeek, August 22, 2006
The new services can be used to manage search-engine keyword marketing campaigns and measure their effectiveness.

Analysis: Now Is The Time To Consider Open Source CRM
InformationWeek, August 21, 2006
Open source apps are a tiny fraction of the CRM market, but the advantages and advancements make it a worthwhile contender for more.

Oracle Refreshes PeopleSoft CRM Software
InformationWeek, August 14, 2006
CRM 9 offers usability enhancements and tighter links to Oracle's Fusion middleware.

FileNet Buy Makes It Clear Where IBM Is Headed With Applications
InformationWeek, August 14, 2006
A string of recent acquisitions point to an SOA strategy

IBM Smartens Up Fight Against Counterfeit Drugs
InformationWeek, August 14, 2006
Software uses RFID and business intelligence to collect and an analyze data on the movement of pharmaceuticals

IBM Tracking System Targets Counterfeit Drugs
InformationWeek, August 08, 2006
The WebSphere-based package collects and manages data from RFID readers and then applies business logic to the information, such as identifying recalled drug shipments.

Teradata Adds Master Data Management Capabilities To Its Lineup
InformationWeek, August 03, 2006
Master data management is becoming increasingly important as businesses try to integrate disparate data sources scattered throughout their organizations.

Actuate Expands Performance Management Line
InformationWeek, July 31, 2006
Performancesoft Track activity management software helps businesses identify poorly performing activities and take corrective steps.

In Depth: Software Vendors Try New Pricing Schemes For A Virtualized World
InformationWeek, July 31, 2006
As data centers become multicore and virtualized, software vendors are looking for new ways to charge for their products. Keep your hands on your wallets.

Oracle Beefs Up Data Warehouse Technology
InformationWeek, July 26, 2006
The company moved core data transformation functions to its Oracle 10g database and expanded the range of applications from which it can extract information.

A Long Road To Convergence
InformationWeek, July 24, 2006

At SAP, R/3 Is A Distant Memory
InformationWeek, July 24, 2006

ERP Gets A Complete Makeover
InformationWeek, July 24, 2006
Three major business-application vendors are in the midst of development projects to rewrite their software suites. Given the problems of the past, the improvements need to be more than skin deep.

Oracle's Software Juggling Act
InformationWeek, July 24, 2006

SAP Sales Growth Slows While Profits Jump In 2Q
InformationWeek, July 20, 2006
CEO Kagermann says some big contracts slipped to the third quarter and competition with Oracle remains fierce.

Spotfire Targets Business Users With New Visual Analysis Tool
InformationWeek, July 17, 2006
With Spotfire DXP, the vendor offers business users the kind of advanced data visualization capabilities it provides for scientific and technical applications.

Microsoft's Late, But The Hosted CRM Game Is Far From Over
InformationWeek, July 17, 2006
It'll offer a version next year that it hosts. Rivals from Salesforce.com to SAP have a healthy head start.

Microsoft Says Hosted CRM Apps Due By Mid-2007
InformationWeek, July 11, 2006
It also promises integration with competing vendors' ERP and CRM software.

SAP Acquires Praxis, Beefs Up Business One Capabilities
InformationWeek, July 10, 2006
New technology will provide users with e-commerce capabilities and Web access to Business One CRM software.

Data Brokers Draw Increased Scrutiny
InformationWeek, July 10, 2006
As the buying and selling of consumer data becomes a giant business, legislators are taking a closer look and considering regulations.

Salesforce Adds Service To Manage Sales Partners
InformationWeek, July 03, 2006
Combined with the vendor's CRM services, customers can get a single view into their direct and indirect sales channels.

Oracle Taking Over Hosting Of Siebel Apps From IBM
InformationWeek, June 26, 2006
Integration and workflow technology for linking acquired apps is also on the way, president Phillips says.

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