| Michael Biddick's Most Recent Articles | |
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Rolling Review: Service Catalogs Tested
InformationWeek, October 31, 2009 NewScale shines among competitive service catalog choices. Rolling Review: PMG Service Catalog Suite InformationWeek, October 24, 2009 The Web 2.0 service catalog is built for IT and business users. Rolling Review: Service-now.com's Service Catalog InformationWeek, August 15, 2009 The company's SaaS-based service catalog is easy to set up and use. InformationWeek Analytics: Government IT Priorities InformationWeek, July 18, 2009 When money is tight and goals are in flux, process makes all the difference. Rolling Review: CA Service Catalog InformationWeek, June 20, 2009 Flexible package makes it easy to build your own -- but only in Windows. Rolling Review Kick-Off: IT Service Catalog Implementation InformationWeek, May 09, 2009 Service catalogs set common expectations for IT and users, but there are risks. Virtualization Adds A New Layer Of Complexity To APM InformationWeek, February 14, 2009 But a raft of software is ready to help companies gauge virtual app performance. Service Desk Software Is Here To Help -- Really InformationWeek, December 20, 2008 A raft of useful products can boost your help desk while cutting support costs. Nine Process Management Killers InformationWeek, December 06, 2008 Avoid these obstacles and you'll also stay away from false starts and wasted time and money. Service-Level Agreements Come Of Age InformationWeek, November 29, 2008 With the right tools, processes, and planning, SLAs can keep everyone -- even IT -- happy. Time To Think About Cloud Computing InformationWeek, October 25, 2008 The shift to delivering IT through a utility model is poised to change the business computing landscape as we know it. 7 Enterprise Management Tools That Cost Less Than $10,000 InformationWeek, July 19, 2008 Low-cost products deliver wide range of capabilities. Rolling Review Wrap-Up: Patch Management InformationWeek, June 21, 2008 We spent six months putting five patch management systems to the test. See which one is best for your environment. Rolling Review: Patch Up Your Windows InformationWeek, May 24, 2008 Kaseya targets Microsoft shops that need reliable patch management but are on tight budgets. BSM Vendors Push Products, But Process Is More Important InformationWeek, May 10, 2008 Companies looking to sell software would like us to think that their suites can illuminate the link between IT systems and business services. Not so fast. Rolling Review: LANDesk Patch Manager InformationWeek, May 10, 2008 The fourth entry in our patch management Rolling Review, LANDesk Patch Manager, is a cross-platform offering that, again, relies on agents. Are you sensing a theme here? Is User Monitoring The Next Wave In Enterprise App Management? InformationWeek, April 26, 2008 If you care--really care--about your customers and end users, you'll watch their every move. Vendors are betting IT is in the mood to snoop. Patch Management: The BigFix Is In InformationWeek, April 12, 2008 Our third entry in this Rolling Review has more than patching in its bag of tricks. Equal Opportunity Patching InformationWeek, March 15, 2008 Our second entry in this Rolling Review, Lumension PatchLink, is ideal for cross-platform shops that don't mind agents. How To Define KPIs InformationWeek, March 01, 2008 Key performance indicators measure real-time performance and results of past activity. Hunting The Elusive CIO Dashboard InformationWeek, March 01, 2008 There's not yet a foolproof method for correlating disparate IT data into useful information. But that doesn't mean you shouldn't prepare. Rolling Review Wrap-Up: Application Performance Managers InformationWeek, February 16, 2008 As our largest Rolling Review to date draws to a close. we look back on nine tested APM suites. Rolling Review: Symantec's Triple APM Threat InformationWeek, February 02, 2008 The well-designed, and nicely priced, i3 suite holds its own among larger competitors. Shavlik Kicks Off Patch Management Review Like A Rock Star InformationWeek, February 02, 2008 The first entry in our Rolling Review, NetChk Protect, is a natural for all-Microsoft shops. APM Rolling Review: ProactiveNet InformationWeek, January 19, 2008 BMC's early-warning system gives IT a fighting chance to head off problems that threaten critical applications. Rollout: Monolith Takes On BSM Establishment InformationWeek, January 12, 2008 Startup goes open source to tangle with the big boys, but its mSuite offering has some growing up to do. APM Rolling Review: Foglight Illuminates Data InformationWeek, December 01, 2007 We find a bright entry in our ongoing quest for holistic application performance management. Managing Patch Pain InformationWeek, November 24, 2007 The best medicine for application flaws is automated patch management. To kick off our latest Rolling Review, we'll size up key trends and vendors. Automated Policies Pull Tech Assets, Business Together InformationWeek, November 17, 2007 Streamlined IT is competitive IT. Here's how to use risk to solidify your policy management approach. APM Rolling Review: Up On Cloud Nimbus InformationWeek, October 27, 2007 Nimsoft's entry in our application performance management review rides high with performance, scalability, and stellar affordability. Ch-Ch-Ch-Changes With Tripwire Enterprise 7 InformationWeek, October 20, 2007 Auditing software can help IT get a handle on unwanted changes to server and network infrastructure. Market Analysis: Holistic Application Performance Management InformationWeek, October 13, 2007 Compuware pulls together multiple collection methods and makes a good showing in our APM Rolling Review. NetIQ Aims To Balance Simplicity, Flexibility InformationWeek, September 22, 2007 The latest entry in our APM Rolling Review, AppManager tries to keep up with the rapid-fire pace of change on today's networks without descending into complexity. Market Analysis: Holistic Application Performance Management InformationWeek, August 04, 2007 We kick off our APM Rolling Review with a guide to selecting a suite. Hint: Agents aren't the only gotcha. |
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