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TEST YOUR PC SATISFACTION PC VENDORS

How satisfied are you with your PC vendor, and how does your satisfaction compare with that of other customers? Use this interactive tool to find out. The results are based on a survey of 875 business-technology professionals who evaluated Dell, Gateway, Hewlett-Packard, IBM, and Toshiba in InformationWeek's Analyzing The PC Vendors study. This tool is free and totally confidential and allows you to evaluate your level of satisfaction across nine important product and service criteria, including price and performance, product innovation, and product quality.
 
Which PC vendor would you like to evaluate?
Dell Gateway Hewlett-Packard IBM Toshiba

For each criterion below, please rate your overall satisfaction with your PC vendor on a scale of 1-10, where 1 is not at all satisfied and 10 is extremely.

Price and performance
Desired feature set
Product innovation
Product reliability and quality
Ergonomics
Customer service
Vendor reputation
Web-site ordering and support
Collaborative (listens, shares information)



SOMETHING TO CONSIDER

Interested in owning the complete results to InformationWeek Research's Analyzing the PC Vendors 2003 report? Simply click here to order a copy of the study.



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