Big Data. Big Decisions
InformationWeek
Special Coverage Series

Commentary

Howard Anderson

Howard Anderson



Forget Farmville: We Need CIO-Ville Or Call Of CIO Duty

Our intrepid CIO friend, Stu Laura, suggests that if the military can use computer games to help recruiting, why not the IT profession? Warning: If you can't have a sense of humor about the treachery in your own industry, don't play.

Our old friend, CIO Stu Laura, was on a tear once again: "Where is the next generation of CIOs going to come from? If Farmville can inspire the next generation of farmers, what are we doing as an industry to encourage talented people to become IT managers? Let me tell you: nothing!"

Anderson: Look, let's face it. They want to be stock car racers or investment bankers or entrepreneurs. They want to be reality show winners or rock stars.

More Insights

Webcasts

More >>

White Papers

More >>

Reports

More >>

Laura: Wrong, wrong, wrong. We spend the largest amount of money in industry, and we can't get any respect! That's why I invented "Call of CIO Duty: The Game."

Anderson: I will alert the people at Activision and Zynga. But what happens in your game?

Laura: The CIO gets a call from the CFO--he's over budget! The general managers refuse to pony up for a better firewall! The application development chief gets into a fistfight with the God of Legacy Systems! Like it?

Anderson: If the military can use computer games to help recruiting, why not? What else happens?

Laura: You have to pick an enterprise-wide HR software package, so you run a bakeoff, but one of the vendors has persuaded two people on the evaluation committee to change the criteria! You catch wind of this at the last moment and level the field, but then one of the losers goes over your head to tell your boss you have "no vision" and are probably on the take. And the divisional IT guys see a chance to bring you down, big time! Like it?

Anderson: Won't this level of reality scare away some talented people?

Laura: Hell no! It'll attract the kind of people we want--those bored with Grand Theft Auto. We need people in this job who can make quick decisions … you snooze, you lose!

Anderson: I am, of course, intrigued...then what happens?

Laura: It's midnight, and suddenly a massive Attack of Service! Then cybercrime rent-a-cops move in, but they're really a different gang intent on stealing IDs. At the same time, the CEO's kid wants help on his fifth grade paper titled "Steve Jobs: God's Gift." Which do you do first?

Anderson: Tough call. So you explore the inner workings of the IT department to teach management skills?

Laura: Even better. We teach treachery. We teach double dealing. We teach how to play vendors off one another! We teach how to camouflage operating expenses as capital expenses and use felicitous depreciation schedules to prove points! After all, it's an accounting judgment call. We teach obfuscation using PowerPoint to confound your enemies!

Anderson: Sounds a tad underhanded, but who among us hasn't helped his CFO on occasion. Let's not forget who controls the sacrosanct budget. The lessons you're teaching here seem to go well beyond the standard operating systems in IT.

Laura: Hell yes. We're teaching vital life lessons. Tell me, does MIT do this? Harvard? Isn't this course clearly needed?

Anderson: Maybe. Is your game realistic?

Laura: Realistic? You bet. I get acid reflux every time I play it. All of a sudden you're in a firestorm with the lines of business. You have to prepare a presentation on "private clouds"--and you know that it's all vaporware. Your competition has embraced some archaic operating system and you have to make a board presentation on why it's a bad idea--right after Fortune magazine says it's a good idea! And just when you see the light at the end of the tunnel, you have to make a decision on smartphones, carriers, and how to secure your company's intellectual property! And your CFO wants to cut your budget.

Anderson: Is it a multi-user game?

Laura: That's the beauty of it. Not only is it multi-user, but you're also playing against unseen enemies. Sometimes it's your competition, sometimes it's the consultants, sometimes it's your own trusted vendors! It's dog eat dog!

Anderson: And what's the prize if you win?

Laura: My job. I'm sick of this damn place.

GlobalCIO Howard Anderson, founder of Yankee Group and co-founder of Battery Ventures, is currently the William Porter Professor of Entrepreneurship at MIT. He can be reached at handerson@mit.edu.

For more Global CIO perspectives, check out Global CIO.

Employees have more ways to communicate than ever, but until the mishmash of tools gets integrated, productivity will suffer. Also in the new, all-digital issue of InformationWeek: A buyer's guide to enterprise social networking. Download it now. (Free registration required.)



Related Reading




Currently we allow the following HTML tags in comments:

Single tags

These tags can be used alone and don't need an ending tag.

<br> Defines a single line break

<hr> Defines a horizontal line

Matching tags

These require an ending tag - e.g. <i>italic text</i>

<a> Defines an anchor

<b> Defines bold text

<big> Defines big text

<blockquote> Defines a long quotation

<caption> Defines a table caption

<cite> Defines a citation

<code> Defines computer code text

<em> Defines emphasized text

<fieldset> Defines a border around elements in a form

<h1> This is heading 1

<h2> This is heading 2

<h3> This is heading 3

<h4> This is heading 4

<h5> This is heading 5

<h6> This is heading 6

<i> Defines italic text

<p> Defines a paragraph

<pre> Defines preformatted text

<q> Defines a short quotation

<samp> Defines sample computer code text

<small> Defines small text

<span> Defines a section in a document

<s> Defines strikethrough text

<strike> Defines strikethrough text

<strong> Defines strong text

<sub> Defines subscripted text

<sup> Defines superscripted text

<u> Defines underlined text

BYTE encourages readers to engage in spirited, healthy debate, including taking us to task. However, BYTE moderates all comments posted to our site, and reserves the right to modify or remove any content that it determines to be derogatory, offensive, inflammatory, vulgar, irrelevant/off-topic, racist or obvious marketing/SPAM. BYTE further reserves the right to disable the profile of any commenter participating in said activities.

Disqus Tips To upload an avatar photo, first complete your Disqus profile. | View the list of supported HTML tags you can use to style comments. | Please read our commenting policy.

Follow InformationWeek

By The Numbers

What Are Your Primary Concerns About Using Big Data Software?

Base: 417 respondents at organizations using or planning to deploy data analytics, BI or statistical analysis software
Data: InformationWeek 2013 Analytics, Business Intelligence and Information Management Survey of 541 business technology professionals, October 2012

What Do You Think?

What's your attitude about SQL analysis on top of Hadoop?
We want fast, standard SQL analysis capabilities on Hadoop ASAP
Hadoop is for unstructured data; SQL is for relational databases
We'll give SQL on Hadoop a try, but relational DBs will remain the mainstay
Given strong SQL support on Hadoop, we'd nix the data warehouse
We're not interested in Hadoop
No opinion



Related Content

From Our Sponsor

Five Big Data Challenges and How to Overcome Them with Visual Analytics

Five Big Data Challenges and How to Overcome Them with Visual Analytics

Business leaders often need a visual snapshot of data to quickly grasp and use it. This paper identifies five challenges in presenting data and how visual analytics can resolve them. Solutions are suggested to overcome the challenges of: speed, data clarity, data quality, displaying meaningful results, and dealing with outliers.

Game-Changing Analytics: How IT Executives Can Use Analytics to Create Innovation and Business Success

Game-Changing Analytics: How IT Executives Can Use Analytics to Create Innovation and Business Success

Today's competitive advantage requires a deeper understanding of your business, your market and your customers. As an IT executive, you can drive that knowledge transformation. In this white paper, learn how to make decisions as a strategic business leader and three steps to begin an analytics initiative within your enterprise.

Data Visualization Techniques: From Basics to Big Data with SAS Visual Analytics

Data Visualization Techniques: From Basics to Big Data with SAS Visual Analytics

High-performance data visualization turns sophisticated analyses into meaningful graphics, leading to faster and smarter decision making. In this white paper, learn how visual analytics can transform big data, with additional features such as real-time functionality, mobile compatibility, robust applications for technical groups and accessibility for nontechnical users.

Big Data: Lessons from the Leaders

Big Data: Lessons from the Leaders

Financial performance, competitive advantage, operational efficiency, strategic decision making - every business goal can extract value from big data, and the time for doubt or inaction has long passed. In this Economist Intelligence Unit report, in-depth interviews with data pioneers reveal the link between the effective use of big data and the bottom line among other results.

Decision-Driven Data Management: A Strategy for Better Decisions with Better Data

Decision-Driven Data Management: A Strategy for Better Decisions with Better Data

Which came first, the data or the decision? This white paper makes the case for having a decision in mind, then tailoring big data's volume, variety and velocity to achieve business results such as overcoming customer dissatisfaction or creating well-informed strategies in real time.

Informationweek Reports

Research: The Big Data Management Challenge

Research: The Big Data Management Challenge

The challenge of big data is real, but most organizations don't differentiate 'big data' from traditional data, and nearly 90% of respondents to our survey use conventional databases as the primary means of handling data. We'll help you understand what constitutes big data (it's not just size) and the numerous management challenges it poses.