Big Data. Big Decisions
InformationWeek
Special Coverage Series

Commentary

Kurt Marko

Kurt Marko

Contributing Editor

Holiday Fun With Personal Collaboration

Use your free time to explore new consumer-driven products--and maybe pick up some valuable IT skills.

Reviewing my recent collaboration columns, I noticed a recurring theme: our consumer-driven IT ecosystem. I can hear the groans from crusty IT pros expecting yet another paean to the consumerization of IT, but don't click the "back" button just yet. There are products out there that can help you do your job better. And what better time to focus on consumerization than our annual festival of materialism?

In the realm of collaboration, the past year has seen the Facebook model of social networks, blog-like walls, and comment streams emerge as the de facto standard user interface. Just as the Mac's "borrowed" desktop/folder metaphor won the OS interface battle and Microsoft Word set the standard for every other word processor, so, too, the "Facebook look" has become what people expect when they interact with online peers--whether it's sharing a restaurant review with personal friends or asking co-workers for feedback on a project plan. If you're not one of the 800 million active Facebook users, maybe it's time to get a feel for how 21st century collaboration works. Better yet, sign up for one of the free (or free trial) business- and project-oriented collaboration sites, such as Asana, Basecamp, Cohuman, Podio, or Zoho, and see how this usage metaphor translates to projects, CRM, task lists, and content management.

More Insights

Webcasts

More >>

White Papers

More >>

Reports

More >>

Another collaboration domain where consumer services have zoomed past their enterprise counterparts is real-time audio and (especially) video communication. Sure, businesses have had conference calling for years, but these were always more like prescheduled phone calls than impromptu online meet-ups. Never has it been easier to strike up a conversation with a group of friends or colleagues, stream a webcam, and even share your desktop. Skype is still (at least until Microsoft ruins it) the poster child for real-time communications, but Google Chat has mimicked most of its features and one-ups Skype by still offering free calling to the U.S. and Canada.

While Skype emerged from a PC-as-communications-hub era, a new generation of smartphone apps, such as Apple's FaceTime, Fring, Nimbuzz, and Tango, completely unshackled from the desktop, enable free audio and video calling directly from your smartphone. So here are a few ideas on how to kill time between an endless string of holiday reruns, meaningless bowl games, and trips to the candy jar: Fire up one of these apps, look up a long-lost classmate, and see what your next-generation enterprise videoconferencing system might look like.

If person-to-person conversations are too passe, take a crack at online conferencing. Google+ Hangouts and Vokle are handy ways to create a virtual lounge for spontaneous chats with friends. Several services offer free Web conferencing complete with an audio bridge and application or screen sharing, perfect for a slideshow of your Christmas haul. Although these take a bit of setup work, particularly if you're using video, they provide an excellent and inexpensive (only your time) way to check out the myriad ways SaaS apps are exploiting the collision of ubiquitous broadband, mobile devices, and cloud-based infrastructure to deliver innovative real-time collaboration services.

Another holiday chore, er, tradition, for most IT people is playing technical support specialist for less tech-savvy relatives (aka n00bs) as they bumble through setting up their latest electronic gadgets, which this year will almost certainly include a smartphone and/or tablet. You'll save yourself time and frustration later on by getting Aunt Millie's new iPad or Android phone set up securely the first time; otherwise you just may get a frantic call in a few months once she sees the data charges her hacked device has racked up by spewing botnet-generated spam or premium-rate text messages. And while Apple's curated application distribution significantly mitigates these risks, it's not immune to drive-by jailbreaking, man-in-the-middle Wi-Fi sniffing, or being left in the backseat of a cab, so iPhone aficionados shouldn't be complacent. Before bidding your clueless relatives adieu for another year, review the tips in this column and spend a few minutes locking down their new mobile toys.

If all this sounds like the sort of vacation reading list your sixth-grade teacher handed out to keep you from forgetting everything you were supposed to have learned all semester, just remember, a body can take only so much channel surfing and cookie munching. Admit it, you love playing with tech, and polishing your Facebook feed and firing up a video chat are a whole lot more fun than reconfiguring a router or setting up some new SAN volumes. Besides, you'll come back to the data center drudgery of daily firefights and monotonous project meetings with a better sense of the changing collaboration landscape being shaped by mobile devices as well as the vulnerabilities they face and risks they present--in sum, a preview of the coming enterprise communications and collaboration environment.

Merry Christmas and let the hacking begin.



Related Reading




Currently we allow the following HTML tags in comments:

Single tags

These tags can be used alone and don't need an ending tag.

<br> Defines a single line break

<hr> Defines a horizontal line

Matching tags

These require an ending tag - e.g. <i>italic text</i>

<a> Defines an anchor

<b> Defines bold text

<big> Defines big text

<blockquote> Defines a long quotation

<caption> Defines a table caption

<cite> Defines a citation

<code> Defines computer code text

<em> Defines emphasized text

<fieldset> Defines a border around elements in a form

<h1> This is heading 1

<h2> This is heading 2

<h3> This is heading 3

<h4> This is heading 4

<h5> This is heading 5

<h6> This is heading 6

<i> Defines italic text

<p> Defines a paragraph

<pre> Defines preformatted text

<q> Defines a short quotation

<samp> Defines sample computer code text

<small> Defines small text

<span> Defines a section in a document

<s> Defines strikethrough text

<strike> Defines strikethrough text

<strong> Defines strong text

<sub> Defines subscripted text

<sup> Defines superscripted text

<u> Defines underlined text

BYTE encourages readers to engage in spirited, healthy debate, including taking us to task. However, BYTE moderates all comments posted to our site, and reserves the right to modify or remove any content that it determines to be derogatory, offensive, inflammatory, vulgar, irrelevant/off-topic, racist or obvious marketing/SPAM. BYTE further reserves the right to disable the profile of any commenter participating in said activities.

Disqus Tips To upload an avatar photo, first complete your Disqus profile. | View the list of supported HTML tags you can use to style comments. | Please read our commenting policy.

Follow InformationWeek

By The Numbers

What Are Your Primary Concerns About Using Big Data Software?

Base: 417 respondents at organizations using or planning to deploy data analytics, BI or statistical analysis software
Data: InformationWeek 2013 Analytics, Business Intelligence and Information Management Survey of 541 business technology professionals, October 2012

What Do You Think?

What's your attitude about SQL analysis on top of Hadoop?
We want fast, standard SQL analysis capabilities on Hadoop ASAP
Hadoop is for unstructured data; SQL is for relational databases
We'll give SQL on Hadoop a try, but relational DBs will remain the mainstay
Given strong SQL support on Hadoop, we'd nix the data warehouse
We're not interested in Hadoop
No opinion



Related Content

From Our Sponsor

Five Big Data Challenges and How to Overcome Them with Visual Analytics

Five Big Data Challenges and How to Overcome Them with Visual Analytics

Business leaders often need a visual snapshot of data to quickly grasp and use it. This paper identifies five challenges in presenting data and how visual analytics can resolve them. Solutions are suggested to overcome the challenges of: speed, data clarity, data quality, displaying meaningful results, and dealing with outliers.

Game-Changing Analytics: How IT Executives Can Use Analytics to Create Innovation and Business Success

Game-Changing Analytics: How IT Executives Can Use Analytics to Create Innovation and Business Success

Today's competitive advantage requires a deeper understanding of your business, your market and your customers. As an IT executive, you can drive that knowledge transformation. In this white paper, learn how to make decisions as a strategic business leader and three steps to begin an analytics initiative within your enterprise.

Data Visualization Techniques: From Basics to Big Data with SAS Visual Analytics

Data Visualization Techniques: From Basics to Big Data with SAS Visual Analytics

High-performance data visualization turns sophisticated analyses into meaningful graphics, leading to faster and smarter decision making. In this white paper, learn how visual analytics can transform big data, with additional features such as real-time functionality, mobile compatibility, robust applications for technical groups and accessibility for nontechnical users.

Big Data: Lessons from the Leaders

Big Data: Lessons from the Leaders

Financial performance, competitive advantage, operational efficiency, strategic decision making - every business goal can extract value from big data, and the time for doubt or inaction has long passed. In this Economist Intelligence Unit report, in-depth interviews with data pioneers reveal the link between the effective use of big data and the bottom line among other results.

Decision-Driven Data Management: A Strategy for Better Decisions with Better Data

Decision-Driven Data Management: A Strategy for Better Decisions with Better Data

Which came first, the data or the decision? This white paper makes the case for having a decision in mind, then tailoring big data's volume, variety and velocity to achieve business results such as overcoming customer dissatisfaction or creating well-informed strategies in real time.

Informationweek Reports

Research: The Big Data Management Challenge

Research: The Big Data Management Challenge

The challenge of big data is real, but most organizations don't differentiate 'big data' from traditional data, and nearly 90% of respondents to our survey use conventional databases as the primary means of handling data. We'll help you understand what constitutes big data (it's not just size) and the numerous management challenges it poses.