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How Starbucks Taps 7 Tech Trends

Chris Murphy December 12, 2011 08:00 AM Starbucks put mobile payments on the menu early, but it's just warming up with cloud computing and big data analytics. Here are 7 ways that Starbucks CIO Stephen Gillett, InformationWeek's 2011 Chief of the Year, utilizes emerging tech.

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Starbucks And Consumerization Of IT

Starbucks opened the Tech Cafe at its Seattle headquarters in late 2011, giving employees an IT support environment with the feel of an Apple store. Employees are encouraged to drop in to discuss a problem, or to share an idea for how they could use IT better. The Cafe shows an IT organization open to new approaches.

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By The Numbers

Base: 417 respondents at organizations using or planning to deploy data analytics, BI or statistical analysis software
Data: InformationWeek 2013 Analytics, Business Intelligence and Information Management Survey of 541 business technology professionals, October 2012

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