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How Starbucks Taps 7 Tech Trends

Chris Murphy December 12, 2011 08:00 AM Starbucks put mobile payments on the menu early, but it's just warming up with cloud computing and big data analytics. Here are 7 ways that Starbucks CIO Stephen Gillett, InformationWeek's 2011 Chief of the Year, utilizes emerging tech.

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Starbucks And Competition For Talent

Starbucks vies with locals Amazon.com and Microsoft for talent, so it's showing off its tech innovations on YouTube and other media. CIO Stephen Gillett also wants his IT organization to be "the destination employer within Starbucks"--so that the first resumes for an IT opening come from inside the company.

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By The Numbers

Base: 417 respondents at organizations using or planning to deploy data analytics, BI or statistical analysis software
Data: InformationWeek 2013 Analytics, Business Intelligence and Information Management Survey of 541 business technology professionals, October 2012

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