My Mistake: 10 CIOs Share Do-Over Worthy Moments
June 23, 2011 04:10 PM Leading CIOs share the decisions that they'd still like to take back. Check out their lessons learned from mistakes on costs, culture, career path, and more.
3. Penny Pinching Has Costs
Dennis Strong, McCoy's Building Supply CIO: This isn't really all that major, but it sure was aggravating. I switched from our local exchange carrier to a competitor, to save about $120,000. In my zeal to save money, I didn't do the necessary due diligence. The savings was there, but the timeliness for repair and new service didn't support our business requirements. In addition, its billing systems were a disaster and added an incredible amount of work.