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James Ireland Cash, Jr.
The James E. Robinson Professor of
Business Administration
Harvard University
Boston, Massachusetts 02163
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Professor Cash received a Bachelor of Science degree in Mathematics from Texas Christian University; a Master of Science in Computer Science from Perdue Univers
ity's Graduate School of Mathematical Sciences; and a Doctor of Philosophy in Management Information Systems (MIS) from Purdue University's Kannert Graduate School of Management. He has been a member of the Harvard Business School Faculty since 1976, and has taught in all the major HBS programs - MBA, Program for Management Development (PMD), Advanced Management Program (AMP). He has served as faculty chairman and/or instructor in several short executive education programs including Managing Business Transformation, Human Resource Management, Achieving Breakthrough Service and Delivering Information Services. He served as Chairman of the MBA Program from 1992 to 1995 during the schools' project to redesign the MBA Program -
MBA: Leadership and Learning.
Professor Cash's non-academic activities include: trustee for the Mass General Hospital and the Massachusetts Software Council; overseer for The Gardner Museum and Boston Museum of Science; and member of the Board of Directors for Cambridge
Technology Partners, The Chubb Corporation, Knight-Ridder, State Street Bank and Trust, Tandy Corporation and WinStar Corporation. He previously served on the Boards of Affiliated Publications and the Sprint Corporation. He has worked with many companies and governments around the world in both consulting and teaching assignments. Before his graduate education and joining the Harvard Faculty, he worked as Director of Data Processing for several years, which followed jobs as a systems analyst, systems programmer, and application programmer.
His research is exploring the role of information technology in service management. Specifically, he is studying implications of the ubiquity of information technology at three levels - individual, organizational, and interorganizational/industry - in service providing organizations.
Among his publications are articles in accounting and computer journals, including a regular column in
Information Week
, two
Harvard Business Review
articles
, "IS Redraws Competitive Boundaries" (March-April 1985) and "Information Technology and Tomorrow's Manager" (November-December 1988), several books:
Building the Information Age Organization: Structure, Control and Information Technologies
with Eccles, Nohria and Nolan (Irwin),
Business Decision Making with Lotus 1-2-3
(McGraw-Hill),
Corporate Information Systems Management: Issues Facing Senior Managers
and
Corporate Information Systems Management: Text and Cases
with McFarlan and MCKenney (Irwin),
Global Electronic Wholesale Banking
with Mookerjee (Graham & Trotman) and an instructional videotape,
"Competing Through Information Technology"
with Warren McFarlan (Nathan/Tyler).
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