Research In Motion Ltd. now faces threats on two fronts: The possibility that the BlackBerry service will be shut down in a patent dispute and a new wireless E-mail platform that could steal away BlackBerry users.
With Palm Inc.'s release of the much-anticipated Treo 700w smart phone at last week's Consumer Electronics Show, RIM's competition just got tougher. The Windows Mobile-based Treo has all the essentials a businessperson on the go might need, including Microsoft Office applications and E-mail access.
The next version of the Microsoft operating system will include "push" E-mail that lets the Treo receive messages without periodically synchronizing with a server. With another wireless E-mail option on the market, especially one that doesn't require additional middleware, businesses are starting to look beyond the BlackBerry.
RIM's legal battle with NTP Inc. over patent infringement also is causing corporate minds to consider switching. Nobody wants to be stuck with hundreds of BlackBerrys and no service should NTP prove that RIM violated its patents.
But that's far from certain. On Dec. 30, in the second of three rounds of re-examinations of NTP's patents, the U.S. Patent and Trademark Office rejected seven out of eight. It rejected claims for all eight NTP patents in the first round. In the third round, rulings for all eight patents will be final, according to the patent office. The date of that re-examination hasn't been disclosed. As for further maneuvers in court, all legal briefs from NTP, RIM, and the Justice Department are due Feb. 1.
IT's Reputation: What the Data SaysInformationWeek's IT Perception Survey seeks to quantify how IT thinks it's doing versus how the business really views IT's performance in delivering services - and, more important, powering innovation. Our results suggest IT leaders should worry less about whether they're getting enough resources and more about the relationships they have with business unit peers.
What The Business Really Thinks Of IT: 3 Hard TruthsThey say perception is reality. If so, many in-house IT departments have reason to worry. InformationWeek's IT Perception Survey seeks to quantify how IT thinks it's doing versus how the business views IT's performance in delivering services - and, more important, powering innovation. The news isn't great.