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Works In Progress
Health insurers generally ignore individuals and small groups of people, choosing to focus instead on large groups. It’s more profitable to serve many people than it is to serve individuals. It’s beginning to look, however, like Web-services automation could make insuring the little guy more profitable. Take Blue Cross Blue Shield of Arizona, for example. Charles Babcock says that the insurer has installed rules engines in its Web site that enable people to do things like change their coverage without the help of another person. Horizon Casualty Services also invokes a rules engine on its site. The insurance industry as a whole may take rules, now locked in individual applications, and move them into a more general purpose rules engine. It's feeling plenty of pressure to duplicate tech-borne efficiencies ingrained in other industries.
Tuesday, Russ Daniels, VP and CTO of HP’s Software and Adaptive Enterprise unit will speak; and Wednesday, Tony Remond, VP and CTO of HP Services and Security Program, is expected to speechify. Dunn’s keen to attend an Adaptive Enterprise customer roundtable, as well as an HP management roundtable featuring executives from various divisions.
The goal of the program is to let frequent fliers save time by using fingerprint and iris scans to check their identities. Larry Greenemeier and Tom Claburn are looking into how Registered Traveler differs from the discredited federal Computer Assisted Passenger Pre-Screening System (CAPPS II) program. At the same time, the ACLU has a new report that looks into how the government increasingly uses private databases to monitor citizens. |
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