Commentary
Amazon.com's Latest Move Is Simply Brilliant
My favorite new story on our site yesterday has not all that much to do with business technology, but a lot more to do with simple business smarts.My favorite new story on our site yesterday has not all that much to do with business technology, but a lot more to do with simple business smarts.Check out our report on Amazom.com’s alliance with Coinstar, purveyor of those coin counting machines that seem to be popping up everywhere. The machines perform an excellent service, but one I haven’t chosen to avail myself of. I -- apparently like most people -- have lots of spare change lying around. It takes a bit of planning to pull it together, collect it in a bag or box, lug it to the supermarket and then deal with the output. Then, in my case, being a person that rarely has a buck or two in my pocket, I’d spend the loot from the Coinstar process in about 5 minutes, probably on the way home from the store, to put gas in the car (that $14.75 from Coinstar wouldn’t get me five gallons today), or buy some nuts and bolts at the hardware store, or whatever. In other words, I’d experience more pain than the gain I’d realize.
Under this deal, the marketing whizzes at Amazon have given me a far more valuable outlet for that money. I can go to a Coinstar, dump all my loose change, and get a redemption code that I could use to buy myself or a family member a book, I could buy a gift certificate for someone, or even put the money toward a name-brand power tool at Amazon’s superb Tool Crib site.
More Internet Insights
White Papers
- Creating the Enterprise-Class Tablet Environment - by Yankee Group
- How To Regain IT Control In An Increasingly Mobile World - by BlackBerry
Reports
- How Google+, Facebook Impact Corporate Strategy: Social Media and IT at a Crossroads
- Strategy: Enterprise Social Network Buyer's Guide
Webcasts
- Maximize ROI with Database Consolidation onto Private Clouds
- Outsourcing Security: What Every Potential Cloud Security Customer Should Know
Amazon isn’t the first to test or work with Coinstar in this way. Starbucks and one or two others have waded in as well, but Amazon’s preeminent position on the Internet provides a unique opportunity for this concept to take off.
In a week dominated by news about CRM (by the way, don't miss Paul McDougall’s analysis of Oracle’s acquisition of Siebel and why customer relationship management systems are "fast becoming irrelevant"), Amazon has once again shown that it’s about as savvy -- one might even say brilliant -- as they come at eliminating barriers between my disposable cash and them.
Related Reading
| To upload an avatar photo, first complete your Disqus profile. | View the list of supported HTML tags you can use to style comments. | Please read our commenting policy. | |
|
|
T-Shirt Giveaway: Each week we're selecting one great comment from our readers. The author of the comment will receive an InformaitonWeek Community t-shirt. So get posting! |
Subscribe to RSSResource Links
This Week's Issue
Technology Whitepapers
- Mobile BI: Actionable Intelligence for the Agile Enterprise
- Creating the Enterprise-Class Tablet Environment - by Yankee Group
- The BlackBerry PlayBook tablet's Good Bones - by BlackBerry
- Red Alert: Why Tablet Security Matters - by BlackBerry
- New Visual and Wizard-Driven Paradigms for Exploring Data and Developing Analytic Workflows
Featured Resource
Download this whitepaper and find out how to easily manage web content by categorizing it into a discrete number of categories.
Learn More












