Commentary

Paul McDougall
Editor At Large, InformationWeek  

Customers Win As Offshoring Drives Outsourcing Prices Lower

The latest figures from outsourcing advisory firm Technology Partners International show that the offshoring of IT and business processes is having the desired effect--it's bringing down the cost of these services.

The latest figures from outsourcing advisory firm Technology Partners International show that the offshoring of IT and business processes is having the desired effect--it's bringing down the cost of these services.The total value of all major IT and BPO contracts signed in the third quarter of 2005 fell to $13.5 billion, from $19 billion a year ago. That's a drop of 29%. So, is outsourcing falling out of favor? Not at all, it's just getting cheaper. While the total deal value has fallen, the number of deals is increasing. The third quarter saw 57 new deals, compared with 49 a year ago, for an increase of 16%. Based on these numbers, the value of the average deal in the third quarter was $236 million, compared with an average contract value of $387 million a year ago.

What's behind the shift is that more businesses are getting comfortable with the idea of moving key processes to India or other low-cost countries. That, in turn, is forcing domestic service providers like IBM and Accenture to lower their prices to stay competitive with Indian vendors. In the end, the customer is the winner. The money saved on routine IT and BPO work can be reinvested into higher-value areas like research and development.


More Global CIO Insights

White Papers

More >>

Reports

More >>

Webcasts

More >>

All of this portends an increase in offshoring, as companies become better at managing the process. "Offshore outsourcing will experience accelerated growth in the coming 18 months, particularly among client companies with three or more years experience under their belts," predicts Paul Schmidt, a partner at TPI. In other words, there's no stopping this train.


Related Reading




Currently we allow the following HTML tags in comments:

Single tags

These tags can be used alone and don't need an ending tag.

<br> Defines a single line break

<hr> Defines a horizontal line

Matching tags

These require an ending tag - e.g. <i>italic text</i>

<a> Defines an anchor

<b> Defines bold text

<big> Defines big text

<blockquote> Defines a long quotation

<caption> Defines a table caption

<cite> Defines a citation

<code> Defines computer code text

<em> Defines emphasized text

<fieldset> Defines a border around elements in a form

<h1> This is heading 1

<h2> This is heading 2

<h3> This is heading 3

<h4> This is heading 4

<h5> This is heading 5

<h6> This is heading 6

<i> Defines italic text

<p> Defines a paragraph

<pre> Defines preformatted text

<q> Defines a short quotation

<samp> Defines sample computer code text

<small> Defines small text

<span> Defines a section in a document

<s> Defines strikethrough text

<strike> Defines strikethrough text

<strong> Defines strong text

<sub> Defines subscripted text

<sup> Defines superscripted text

<u> Defines underlined text

InformationWeek encourages readers to engage in spirited, healthy debate, including taking us to task. However, InformationWeek moderates all comments posted to our site, and reserves the right to modify or remove any content that it determines to be derogatory, offensive, inflammatory, vulgar, irrelevant/off-topic, racist or obvious marketing/SPAM. InformationWeek further reserves the right to disable the profile of any commenter participating in said activities.

Disqus Tips To upload an avatar photo, first complete your Disqus profile. | View the list of supported HTML tags you can use to style comments. | Please read our commenting policy.
T-Shirt Giveaway T-Shirt Giveaway: Each week we're selecting one great comment from our readers. The author of the comment will receive an InformaitonWeek Community t-shirt. So get posting!
Subscribe to RSS

Resource Links