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Narrowing The Digital Divide


Posted by admin, Nov 11, 2005 04:37 PM

There's no shortage of data about the 'digital divide'--the chasm that exists between the haves and have-nots in the computer realm. In at least one regard it seems to be getting a bit smaller, but by most other important measures it's still a large, gaping hole.


First the good news: there has been an increase in the number of older bloggers (age 65-plus). It's true that digital media is still primarily a younger person's game, but it's great to see this gap narrowing, even if by just a little bit.

These blogs are well worth reading. Forget whatever stereotypes you may have. For every apple crisp recipe, there's a gem like this one from Ray Sutton, the 73-year-old Oldest Living Blogger, who says a certain local politician "can't even run a straight pin through his own lapel without assistance." For more, check out his rant on Microsoft Office. Regardless of whether you agree or not, this is good writing, folks.

Another elder's blog features these words of wisdom: "Never give yourself a haircut after three margaritas." On that same blog, there's a streaming video called "I can't open it again," with the blogger having great laughs at her own expense. If we all could poke that type of fun at ourselves, perhaps the world would be better off.

Anyone with aging parents or grandparents will likely find something to smile about, or perhaps even relate to, in this particular crop of communiqués. Blogging is indeed ageless, and it's a wonderful way for some older people to keep in touch with the world and share some of what they know or feel.

Unfortunately, though, we're a long way from universal access to the Internet. Many of us in the tech field, and particularly in the U.S., sometimes forget there are large numbers of people both here and around the world who do not have ready access to computers or the Internet. Even at $500 or less, a computer purchase to a family already struggling financially represents a couple of months of groceries or the car insurance payment or something else that would create too great a hardship to give up.

Some statistics, according to the Pew Internet & American Life Project:

  • One in five adults with less than a high school education is connected to the Internet; that's fewer than 20%. This compares with more than eight in 10, or 80%, of college-educated Americans.
  • Some 43% of people with household incomes of less than $30,000 per year use the Internet, but 84% of households making more than $75,000 are online. A significantly higher percentage of whites and Hispanics are online compared with African-Americans.
  • But once underserved groups do gain internet access, the impact is huge. A 2003 study by Harvard's Joint Center for Housing Studies said that Internet access projects in low-income communities led to quantifiable improvements in local quality of life, education, and employment.

    Internet access helps kids do their homework, get health and nutrition information, and do research about college and career choices, as well as stay in touch with friends, primarily through instant messaging these days. In fact, the lack of IM access to a teen equates to social death; in my house, just about all our, um, discussions have to do with how much IM time is "enough."

    Again according to the Pew project, 87% of U.S. teens aged 12 to 17 use the Internet, up from 73% in 2000. By contrast, 66% of adults use the Internet, up from 56% in 2000. "Those teens who remain offline are clearly defined by lower levels of income and limited access to technology," the report says. "They are also disproportionately likely to be African-American."

    These types of gaps don't exist only in the U.S., of course. A new survey of the 25-nation European bloc reports a digital divide there, too, with age, income, and education determining whether the continent's citizens use the Internet. And the chasm gets even wider in developing countries.

    There are Internet access projects going on both here and around the world, and a new program specifically targets Native Americans.

    Despite some of these success stories, it's been painfully slow to get everyone wired up. The way I see it, private companies don't have a financial incentive to put wireless hubs in economically disadvantaged areas, and the volunteer force (and I applaud your efforts) is just too spotty.

    So what to do? Those of us who 'have' may need to help those who 'have not.' One suggestion: every time anyone buys a PC, there's a $20 Net access fee. Similarly, anyone signs up for a cell phone or with any cable, telco or VoIP company, there's another $20 fee. (That includes yearly contract extensions.) What's more, the PC vendors and cable/telco/VoIP/wireless providers match the fees, dollar-for-dollar. All the money is put into a pot managed by a nonprofit, with board members from the community-activist, telco/cable, and local/state government arenas. (That should make for some interesting discussions.) The money goes for paying for low-cost broadband and PCs, akin to what San Francisco is doing in its citywide access project, with bids awarded to the lowest-cost providers.

    This will not solve the entire problem, of course, but it would take us farther than we are right now.

    What do you think? Weigh in below.

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