Message technology vendors and service providers: New capabilities and features integrations in the messaging space are fine and dandy but given their druthers, users would opt for just getting rid of the plague of spam/spim and other malware. Even the Holy Grail of the "universal inbox" takes a deep back seat to once-and-for-all locking out all the junk that continuously floods our message servers.

In our most recent reader poll, 85 percent of the readers said they would take a final heave-ho to spam and spim over a unified messaging environment. Now, does that mean that the remaining 15 percent who went for the ideal feature set have found a secret solution to the junk message problem? Please share. But for now, we all know what the real messaging technology Holy Grail is.