Commentary

Paul McDougall
Editor At Large, InformationWeek  

Globalization, Offshoring Are Key To Ford's Turnaround

Ford Motor Co.'s plan to cut 34,000 jobs to help restore profitability is just the beginning of the automaker's campaign to ensure its competitiveness in the 21st century. And while labor unions and some media commentators will frame the move as more proof that American workers are being sold out, the truth is more complex--though not by much.

Ford Motor Co.'s plan to cut 34,000 jobs to help restore profitability is just the beginning of the automaker's campaign to ensure its competitiveness in the 21st century. And while labor unions and some media commentators will frame the move as more proof that American workers are being sold out, the truth is more complex--though not by much.The simple fact is that Ford, with its high-cost infrastructure, burdensome union contracts, and short-sighted focus on pushing gas-guzzling SUVs, is on the verge of becoming a global also-ran. More nimble competitors from China, Japan-even South Korea-are eating Ford's lunch in emerging markets and in the United States.

If that continues, a lot more than 34,000 Ford workers are going to be out of jobs.


More Global CIO Insights

White Papers

More >>

Reports

More >>

Webcasts

More >>

The bottom line is that car buyers, wherever they live, now want a reliable, low-cost, fuel-efficient vehicle and they don't care where it's made. That's why Hyundai sales in the United States rose 9% last year while Ford-the home team-saw U.S. sales decline 4%.

To its credit, Ford has finally acknowledged its predicament and is taking the right steps. It's putting itself in a position to build the right cars in the right places and deliver them globally. Its new Fiesta model was designed by a core group of engineers in India, with contributions from teams in the United Kingdom, Australia, and Germany. Its price and quality are intended to meet head on competition from Hyundai for the lucrative South Asian market.

Ford's turnaround must also include pushing more of its IT, manufacturing, and support operations into other markets that promise big growth. Beyond India, there is Eastern Europe and China-where Ford's sales increased 46% last year. When I spoke with IT officials at Ford before Christmas, they were mulling a decision to centralize help-desk operations in Romania.

That wouldn't just make economic sense, it would be a smart marketing move. Consumers are more likely to buy a car if they themselves, or someone they know, works for the company that built it. Ford's extensive operations in Canada are part of the reason it has great brand loyalty there and why Canadians don't see Ford as a "foreign" automaker, even though it is.

Despite widespread criticism, Ford is finally headed in the right direction. To be sure, its restructuring will be painful for affected workers. The alternative, however, would be worse. If the company were to stick with the status quo, it would only be a matter of time before its lack of global competitiveness would result in even bigger cuts and maybe a Chapter 11 filing. That would really hurt.


Related Reading




Currently we allow the following HTML tags in comments:

Single tags

These tags can be used alone and don't need an ending tag.

<br> Defines a single line break

<hr> Defines a horizontal line

Matching tags

These require an ending tag - e.g. <i>italic text</i>

<a> Defines an anchor

<b> Defines bold text

<big> Defines big text

<blockquote> Defines a long quotation

<caption> Defines a table caption

<cite> Defines a citation

<code> Defines computer code text

<em> Defines emphasized text

<fieldset> Defines a border around elements in a form

<h1> This is heading 1

<h2> This is heading 2

<h3> This is heading 3

<h4> This is heading 4

<h5> This is heading 5

<h6> This is heading 6

<i> Defines italic text

<p> Defines a paragraph

<pre> Defines preformatted text

<q> Defines a short quotation

<samp> Defines sample computer code text

<small> Defines small text

<span> Defines a section in a document

<s> Defines strikethrough text

<strike> Defines strikethrough text

<strong> Defines strong text

<sub> Defines subscripted text

<sup> Defines superscripted text

<u> Defines underlined text

InformationWeek encourages readers to engage in spirited, healthy debate, including taking us to task. However, InformationWeek moderates all comments posted to our site, and reserves the right to modify or remove any content that it determines to be derogatory, offensive, inflammatory, vulgar, irrelevant/off-topic, racist or obvious marketing/SPAM. InformationWeek further reserves the right to disable the profile of any commenter participating in said activities.

Disqus Tips To upload an avatar photo, first complete your Disqus profile. | View the list of supported HTML tags you can use to style comments. | Please read our commenting policy.
T-Shirt Giveaway T-Shirt Giveaway: Each week we're selecting one great comment from our readers. The author of the comment will receive an InformaitonWeek Community t-shirt. So get posting!
Subscribe to RSS

Resource Links