The InformationWeek -- Blogs
Outsourcing

Topics:   Outsourcing

  • Email this page E-mail this page
  • Print this page Print this page
  • Bookmark and Share
  • icon

Why India's Wage Inflation Won't Bring Outsourced Tech Jobs Back To The U.S.


Posted by Paul McDougall, Jul 11, 2006 06:57 AM

U.S. companies outsource to India primarily to save money. But tech wages on the subcontinent are rising at about 15% per year. Many U.S. programmers welcome this news--as Indian salaries rise, it's less likely that their jobs will be offshored. Or so they think. But a conversation I had this morning with the CEO of one of India's fastest-growing outsourcers reveals why jobs sent to India aren't coming back anytime soon.

Over scrambled eggs, coffee, and croissants at Brown's, a posh hotel in London's tony Mayfair district, Lakshmi Narayanan was explaining why he's confident India's wage inflation won't undercut its position as the outsourcing destination of choice for U.S. businesses. "It has almost no impact on the customer," says Narayanan, who is the top man at Cognizant Technology Solutions.

Like many Indian outsourcers, Cognizant is growing fast. Its revenues in the most recent quarter jumped 57%, and it's set to join Wipro, Infosys, TCS, and Satyam in India's billion-dollar sales club. As a result, Cognizant is hiring aggressively--it increased head count 49% last year and now has more than 28,000 employees.

India's other big outsourcers are hiring at a similar clip, as are Western firms like IBM, EDS, and Accenture as they look to gain a bigger foothold in the country. Hence, 15% annual wage inflation. But this needs some perspective, says Narayanan.

Seventy-five percent of Cognizant's workers are based in India, but those workers account for only 20% of its labor costs. Conversely, Cognizant workers based in the West, mostly in the U.S., account for 80% of the company's wage expenses even though they're just one-quarter of its total staff.

Because wages paid to workers in India represent such a small percentage of total costs for companies that operate there, a 15% increase in salaries results in no more than a 2% rise in prices charged for IT services, says Narayanan. That's well below the current U.S. inflation rate.

Indeed, the wage disparity between the U.S. and India remains vast, and it's going to take many years of double-digit inflation in India for that to change. "This isn't a big concern for us right now," says Narayanan, polishing off his breakfast.

Pausing for coffee, he lets slip that a bigger challenge is finding enough skilled workers to sustain Cognizant's torrid growth. Even in India, there's not an unlimited supply. "We're competing with everyone for the same talent," he says.

In other words, India's future as the tech industry's top outsourcing hub rests not so much on whether it can continue to offer the lowest costs--that seems probable--but whether it will produce enough skilled graduates to ensure that the work is done at acceptable quality levels. If not, China looms, and outsourced U.S. workers would be happy to take up the slack.

« Same Old Security Song And Dance? Yes And No | Main | Spy Photo, Name, Of Microsoft's 'iPod Killer' Leaked »



Sign Up Now
For InformationWeek News Alerts




This is a public forum. United Business Media and its affiliates are not responsible for and do not control what is posted herein. United Business Media makes no warranties or guarantees concerning any advice dispensed by its staff members or readers.

Community standards in this comment area do not permit hate language, excessive profanity, or other patently offensive language. Please be aware that all information posted to this comment area becomes the property of United Business Media LLC and may be edited and republished in print or electronic format as outlined in United Business Media's Terms of Service.

Important Note: This comment area is NOT intended for commercial messages or solicitations of business.




 

  1. Actors, Messages and Low Lock Contention for Java
  2. Of Course The Transformers are Multicore with SMT technology
  3. Find John Fast!!


Join The InformationWeek Group On LinkedIn


                           


  1. Why I'm Dropping Bing For Google
  2. Nokia's N97 Gets Massive Firmware Update Promising Bug Fixes
  3. So Long, And Thanks, Google Earth, For All The Fish
  4. Bing Is Worth A Fling
  5. Video: Talking About Firefox 3.5, Apple's Snow Leopard, The Return Of Steve Jobs, & More


  1. Qualcomm, ZTE Collaborate To Boost UMTS Performance
  2. Blogger To Release Touch Screen Web Tablet
  3. Microsoft IE Losing Ground?
  4. Microsoft Readies Major Launch Wave
  5. Sirius iPhone App Hits 1 Million Downloads
  6. CompuServe Shuttered By AOL

 

  Ars Technica
Boing Boing
Channel 9 Forums
CRN Blogs
Dr.Dobb's Portal: Blogs
Engadget
Gizmodo
GrokLaw
  Lifehacker
Schneier on Security
Slashdot
TechCrunch
Techdirt
Techmeme
Valleywag

  DECEMBER 2008
NOVEMBER 2008
OCTOBER 2008
SEPTEMBER 2008
AUGUST 2008
JULY 2008
JUNE 2008
MAY 2008
  APRIL 2008
MARCH 2008
FEBRUARY 2008
JANUARY 2008
DECEMBER 2007
NOVEMBER 2007
OCTOBER 2007
SEPTEMBER 2007