Powered by InformationWeek Business Technology Network
Topics:
Outsourcing
India Sees Cultural Backlash Against Outsourcing
The outsourcing of tech and business work to India by U.S. multinationals has added billions to India's national income, but some in the country are now suggesting that this apparent windfall carries too high a price. Of late, some editorialists and social commentators in India are warning that the outsourcing boom is starting to erode traditional Indian values. An author writing Tuesday in the journal Merinews noted that "the outsourcing companies and projects emphasize foreign cultural values -- the place from which the original project has been outsourced." In most cases, that's the United States. As a result, some other Indian writers note, hundreds of thousands of young people employed at outsourcers are embracing U.S. traditions and lifestyles and eschewing more traditional Indian social norms. One timely example: The growing popularity of Valentine's Day in the country. This from a spokesman for India's nationalist Shiv Sena party: "We don't need to learn about love and affection from Westerners." The growth of outsourcing in India has been so meteoric that few have stopped to ponder its cultural implications, but now the dust is settling. There's certainly no real danger of a Taliban-style reaction shutting down the whole industry, but even modest reforms -- say, laws that would require Indian outsourcers to operate on an Indian holiday schedule and not an American one -- could be felt by businesses in the U.S. It's an issue that bears watching. « Vodafone Stumbles On 1 Billion Potential Customers | Main | Day 3 At 3GSM: Can I Party On Your Dime? » |
| Tomorrow's CIO: Do you have what it takes? Find out at the 2008 InformationWeek 500 Conference Sept. 14-16, St. Regis Resort, Monarch Beach, Calif. |
| Sign up now for the weekly InformationWeek Blog Newsletter. |