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All Knowledge Is Social At Enterprise 2.0
I am at the Enterprise 2.0 conference today in Boston. Enterprise 2.0 is a relatively new term -- it was first coined in March last year. But it has captured the imaginations of technologists and vendors around the world in just 15 months and gone memetic. But what does Enterprise 2.0 really mean for businesses? The answer to this question depends on who you ask. According to noted blogger David Weinberger, Enterprise 2.0 is about tapping into the collective wisdom of smart networks and getting your hands on metadata. Dave opened today's session with a though-provoking session:
In short, the old way of organizing data -- top down hierarchies run by single experts like librarians -- is dead. According to Weinberger, networks of experts are far smarter than their individual members and more efficient at categorizing and tagging large clumps of data. While there are plenty of skeptics about Enterprise 2.0, Weinberger says they don't get it. This is a revolution and it's far bigger than most of us can realize:
What Weinberger is calling for is a cultural revolution as much as as a technological one. Without a change in corporate culture most businesses will not be able to effectively leverage these new Web 2.0 technologies in their organizations. The second speaker this morning, Harvard Business School professor Andrew McAfee, is credited with coining the term Enterprise 2.0. Donning his professorial persona, McAfee graded the current state of Enterprise 2.0. Awareness of the concept merited an A, the technologies themselves an A-, and communication of the results (you, real world success stories), only received a C. While I agree with McAfee's first two grades, I think so far Enterprise 2.0 barely gets a passing grade in terms of real word success stories. Frankly, his C seems like grade inflation. To me it looks more like a D. But nevertheless, we both agree: There are still far too few case studies about how Web 2.0 technologies can help businesses. McAfee's answer to this problem was simple: Get all Web 2.0 on it and build a Wiki dedicated to collecting, you guessed it, Enterprise 2.0 case studies and success stories. While McAfee didn't guarantee a total revolution, he does hold high hopes for the meme he helped launch. "We're not anywhere near the end of this. I don't predict that corporate America will be completely transformed by Enterprise 2.0 over the next five years. But will companies do some amazing stuff with these technologies? Most definitely." « Dell's Mobile Phone Strategy: Selling High-End Nokia Devices | Main | Mobile Web Browser Wars Heat Up With Addition Of Revised Opera Mini » |
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